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Best Western Pine Springs Inn

2.5 star property

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Photo gallery for Best Western Pine Springs Inn

Exterior
Exterior
Reception
Coffee service
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • 24/7 front desk

Explore the area

View in a map
111 Pine Springs Drive, Ruidoso Downs, NM, 88346
  • Ruidoso Downs Racetrack
    ‪14 min walk‬
  • Grindstone Lake
    ‪10 min drive‬
  • The Links at Sierra Blanca
    ‪10 min drive‬
  • Ruidoso, NM (RUI-Sierra Blanca Regional)
    ‪33 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Refrigerator & Microwave, Pool View (with Sofabed)

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Junior Suite, 1 King Bed, Refrigerator & Microwave, Pool View (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Courtyard View (Oversized Room)

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Courtyard View (Oversized Room)

8.4 out of 10
Very good
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Refrigerator & Microwave, Pool View (with Sofabed)

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Junior Suite, 1 King Bed, Refrigerator & Microwave, Pool View (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

8.4 out of 10
Very good
(47 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave (Oversized Room)

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave (Oversized Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave (Oversized Room)

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave (Oversized Room)

7.2 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)

9.0 out of 10
Wonderful
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Junior Suite, 1 King Bed, Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View (Oversized Room)

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View (Oversized Room)

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

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Front of property

Ruidoso Mountain Inn

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.3 out of 5, Excellent, 1,011 reviews
The price is €86
includes taxes & fees
16 Oct - 17 Oct
Ruidoso Mountain Inn

About this property

Best Western Pine Springs Inn

Hotel with free breakfast, near Ruidoso Downs Racetrack
This hotel features an outdoor pool, a snack bar/deli, and a hot tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite. Weekly housekeeping is available.
Best Western Pine Springs Inn offers 98 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Accommodations offer separate sitting areas. 35-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Best Western Pine Springs Inn. During your stay, you're just a quick walk from Billy the Kid Scenic Byways Visitors Center. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 15-minute walk of Ruidoso Downs Racetrack and Hubbard Museum of the American West
  • Cats and dogs welcome for a fee
Best Western Pine Springs Inn offers its guests an outdoor pool and a hot tub. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

A business center and meeting rooms are available. A terrace, tour/ticket assistance, and a garden are also featured at Best Western Pine Springs Inn. Free self parking is available. The property offers extended parking privileges.

Smoking is allowed in designated areas at this Ruidoso Downs hotel.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Hot tub
  • Outdoor pool
  • Ski passes
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (86 centimetre high)
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • 2 buildings
  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1985
  • Designated smoking areas
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per accommodation, per day, plus a deposit of USD 100.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 20.00 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Best Western Pine
Best Western Pine Springs
Best Western Pine Springs Inn
Best Western Pine Springs Inn Ruidoso
Best Western Pine Springs Ruidoso
Best Western Pine Springs Hotel Ruidoso Downs
Best Western Ruidoso Downs
Ruidoso Downs Best Western
Best Western Pine Springs Inn Ruidoso Downs
Best Western Pine Springs Ruidoso Downs
Pine Springs Ruidoso Downs
Best Western Pine Springs Inn Hotel
Best Western Pine Springs Inn Ruidoso Downs
Best Western Pine Springs Inn Hotel Ruidoso Downs

Best Western Pine Springs Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 561 out of 1007 reviews
Rating 8 - Good. 252 out of 1007 reviews
Rating 6 - Okay. 83 out of 1007 reviews
Rating 4 - Poor. 50 out of 1007 reviews
Rating 2 - Terrible. 61 out of 1007 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tomas

Stayed 1 night in Jun 2025

10/10 Excellent

Margaret

Liked: Cleanliness, amenities, property conditions & facilities
I loved the atmosphere. Dining room service was great and great breakfast! Mattresses need replacing. Bathroom shower faucet needs repair or replace.
Stayed 1 night in Jun 2025

10/10 Excellent

Tomas

Stayed 1 night in Jun 2025

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Front office staff was friendly and amazing and helpful!!
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful scenery at this hotel location. Robby at the front desk went above and beyond to ensure our stay was nothing short of perfect. He noticed a problem during check in and quickly assisted us in resolving it. Our TV was not programmed upon entering the room. Someone from the front desk immediately came to our room to reset the programming and ultimately solved the issue. This staff deserves recognition. And the breakfast. Best breakfast Ive ever had at a hotel. Cant wait to book another stay when we return to wonderful Ruidoso!
Stayed 2 nights in Jun 2025

10/10 Excellent

Kim

Stayed 4 nights in Jun 2025

8/10 Good

Duane

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice receptionist. Older property but good place to stay.
Stayed 1 night in Jun 2025

8/10 Good

Kellylin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked a standard room with a king sized bed. The room was very spacious, clean, and had ammenities as stated. Our room was located on the 1st floor by the pool, during a sold out weekend. It was peaceful and not loud at all. The grounds were maintained and gorgeous. The pool was not heated (listed as heated) and the water was extremely cold. The hot tub was nice. Both were pretty clean, being they are located outdoors. The complimentary breakfast was great and offered a little something for everyone. Hotel staff was kind, courteous, and professional. We were interrupted by housekeeping twice. Our room was listed as checked out on Sunday, but we were booked to stay until Monday morning. For us, it really wasn't a big deal but it was a bit scary when they opened our door.
Stayed 1 night in Jun 2025

6/10 Okay

Lee

Not really clean room. Way overpriced for what they offer.
Stayed 1 night in Jun 2025

10/10 Excellent

Traivon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

DENNIS, Round Rock

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay and convenient.
Stayed 2 nights in May 2025

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and accommodating staff. I wuld return anytime!!!
Stayed 1 night in May 2025

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This hotel is in a great location. Right across the road from Billy the Kid Casino. It is a very quiet place to stay. We will definitely stay here again.
Stayed 2 nights in May 2025

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for a weekend getaway
Stayed 1 night in May 2025

4/10 Poor

cassie

Business traveller
Disliked: Cleanliness
Room: not clean. I went downstairs to ask for cleaner and a rag to clean the room hours after checkin. Floor had stains, so did the tables and bathroom floor. There is a hole in my ceiling and the smoke detector is missing. Big holes in the walls have been patched and painted over with different colored paint. Bathroom has been updated, but dont ask me about the (not so) mystery stains or the hair (not scalp) in places. It absolutely has not been cleaned. Room has fridge and microwave. Coffee pot and items have been used/open/dirty. Bed showed no signs of bugs, but mattress is dirty. Sheets are thin but three pillows to a bed is nice. Ac/heater worked fine in my room. Older hotel so walls are thinner and floors are worn. Usually I'll do a light test, but I did not do that. I know it has/will fail - I have to clean my own floor and bathroom haha. Service: check in was ok. $35 early check in fee. Location: on the edge of town. But close to a Walmart and Albertsons. Breakfast: just cereal and waffles. *no elevators *no hot breakfast *dirty rooms *broken furniture *upgraded bathroom *fridge and microwave in unit Not the worst place I've been too, but in the top 5. Here on a business trip and booked three nights during a large local event so room price is inflated. 2/5 stars overall.
Stayed 3 nights in May 2025

10/10 Excellent

JUAN, Hobbs

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice
Stayed 1 night in May 2025

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great stay!
Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Disliked: Room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Lisa

Liked: Cleanliness
Great service
Stayed 2 nights in May 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Building was old. Grounds were beautiful and the breakfast staff was wonderful
Stayed 1 night in May 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
This was my second time to stay on the property, I will be back on my next visit to Ruidoso. Good breakfast, great staff.
Stayed 3 nights in Apr 2025

8/10 Good

Jacob

Stayed 2 nights in Apr 2025

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and will be returning
Stayed 2 nights in Apr 2025