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4.6 out of 5

"Absolute top service. As soon you walk in you feel like royalty. Simply a must when in Vienna. Thank you for making our stay even more special. " More

By a verified traveller on Mon 13 Feb 2023

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Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
€544* Per night/room 7 Apr - 8 Apr

Deluxe Room, View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Signature Suite, View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Signature Suite, Terrace

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Signature Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Suite (Madame Butterfly)

Bed Count 2 King Beds Maximum Occupancy 4 Max

Hotel Description

During your stay at Hotel Sacher Wien, you're just a quick walk from Vienna State Opera. You'll find features such as free WiFi in public areas, plus 2 restaurants and 2 coffee shops/cafes.

  • Free WiFi
  • Drinking and dining options include 2 restaurants, 2 coffee shops/cafes and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Treat yourself to body wraps, deep-tissue massages or facials at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym and yoga classes
  • Steps from Vienna State Opera and Albertina
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee

Hotel Sacher Wien ratings based on 37 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Sacher Wien

Everyone (8) Couples (17) Business (2) Family (7) Other (2)
5 out of 5
Absolute top service. As soon you walk in you feel like royalty. Simply a must when in Vienna. Thank you for making our stay even more special.

Posted by , from Unteraegeri on 13 Feb 2023

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Comment from Hotel Management

5 Apr 2023 by Andreas Keese

Dear Reviewer,Thank you very much for your wonderful review and your detailed feedback!I will be happy to forward your kind words to my team. It is wonderful to hear that you enjoyed your stay at the SACHER to the fullest.It would be our pleasure to welcome you back to the Hotel Sacher Wien soon.Please do not hesitate to contact us at any time if you have any questions or wishes.Until then, we wish you all the best!Kind regards,Andreas KeeseGeneral Manager

5 out of 5
You get what you pay for.

Posted by on 11 Mar 2024

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Comment from Hotel Management

11 Mar 2024 by Doris Schwarz - Deputy Manager

Dear Reviewer,Thank you very much for your wonderful review.I will be happy to forward your kind words to my team. It is wonderful to hear that you enjoyed your stay at the SACHER to the fullest.It would be our pleasure to welcome you back to the Hotel Sacher Wien soon.Please do not hesitate to contact us at any time if you have any questions or wishes.Until then, we wish you all the best!Kind regards,Doris SchwarzDeputy Manager

1 out of 5
Super freundliches Personal, sehr zuvorkommend und immer gut gelaunt😊 Schöne, gut eingerichtete Zimmer.

Posted by on 17 Sep 2023

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Comment from Hotel Management

19 Sep 2023 by Andreas Keese / General Manager Hotel Sacher Wien

Liebe Userin Tiziana Maria,vielen Dank für Ihre wunderbare Bewertung und Ihr ausführliches Feedback! Ich werde Ihre netten Worte gerne an mein Team weiterleiten. Es ist schön zu hören, dass Sie Ihren Aufenthalt im SACHER in vollen Zügen genossen haben.Es ist uns jedoch aufgefallen, dass Sie entgegen Ihres tollen Feedbacks beim Rating nur 1 von 5 Punkten vergeben haben. Können wir etwas verbessern oder ist dies irrtümlich passiert, dann wären wir Ihnen für eine Änderung sehr dankbar.Es wäre uns eine Freude, Sie bald wieder im Hotel Sacher Wien begrüßen zu dürfen.Mit freundlichen Grüßen,Andreas KeeseHoteldirektor

5 out of 5

Posted by on 19 Jul 2022

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4 out of 5
Es war sehr schon alles nur das Zimmer war etwas zu klein.

Posted by on 11 Feb 2020

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Comment from Hotel Management

13 Feb 2020 by Reiner Heilmann

Lieber Gast, Vielen Dank für Ihren Aufenthalt im Hotel Sacher Wien und Ihr freundliches Feedback. Es freut mich sehr zu hören, dass Sie eine schöne Zeit in Wien verbracht und sich bei uns wohlgefühlt haben. Wir würden uns freuen, Sie bald wieder bei uns im Sacher begrüßen zu dürfen. Mit herzlichen Grüßen, Reiner Heilmann Hoteldirektor

5 out of 5
Die Lage, die Zimmer, äusserst nettes und zuvorkommendes Personal. Ich war sehr zufrieden.

Posted by on 9 Feb 2020

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Comment from Hotel Management

13 Feb 2020 by Reiner Heilmann

Lieber Gast, Für Ihren Aufenthalt im Hotel Sacher Wien sowie Ihr freundliches Feedback möchte ich mich sehr herzlich bedanken. Ebenso für Ihre lobenden Worte an unser Team - ich werde diese nur zu gerne weiterleiten. Wir würden uns freuen, Sie bald wieder bei uns im Sacher begrüßen zu können. Herzliche Grüße, Reiner Heilmann Hoteldirektor

5 out of 5
zentral gelegen, sauber, sehr gutes Klima unter dem Personal, was sich auf den Gast überträgt. sehr hilfsbereit und freundlich Durch die alte Tradition ist das EG eher düster und eng

Posted by on 16 Sep 2019

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5 out of 5
Accueil, grandeur des chambres, un-grade en suite sans frais. Négatif ...le restaurant compliqué pour réserver des places

Posted by on 26 Aug 2019

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5 out of 5
Bestes Hotel bisher;man fühlt sich wie zu Kaisers Zeiten; besser geht nicht

Posted by on 15 Jul 2019

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5 out of 5
Leider hatte es keine Kaffeemaschine auf dem Zimmer und Wasser wurde auch nicht zur verfügung gestellt. Normalerweise wird in dieser Preisklasse Wasser gratis abgegeben.

Posted by on 2 Apr 2019

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Property Features

Hotel Sacher Wien offers its guests a full-service spa and a 24-hour fitness centre. There are 2 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 6458 square feet (600 square metres) and includes conference space. Tour or ticket assistance, multilingual staff, and gift shops/news stands are also featured at the luxury Hotel Sacher Wien. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This 5-star Vienna hotel is smoke free.

  • 152 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 2 coffee shops
  • Conference rooms
  • 6458 sq ft of conference space
  • 600 sq. m of conference space
  • Built in 1876
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cots/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - surcharge

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Quartier Belvedere (Arsenalstraße) Station (2.1 km / 1.3 mi)
  • Metro station: Oper-Karlsplatz Tram Stop (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hotel Sacher Wien offers 152 accommodations with iPod docking stations and DVD players. Each accommodation is individually furnished and decorated. A pillow menu is available. Televisions come with satellite channels. Guests can make use of the in-room espresso makers and minibars (stocked with some free items). Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and designer toiletries. This Vienna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Stocked minibar (select free items)
  • iPod dock
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • DVD player
  • Espresso maker
  • Coffee maker
  • Hypo-allergenic bedding
  • Pillow options
  • Separate bath and shower
  • Rainfall showerhead
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Hotel Sacher Wien has 2 restaurants on site.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby
  • Yoga classes/instruction on site

Spa Services

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Prenatal massage
  • Steam room in spa
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Hotel Sacher Wien offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 90.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 42 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Security system
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 59 per person
  • Airport shuttle fee: EUR 65 per vehicle (one-way, maximum occupancy 4)
  • Self-parking fee: EUR 45 per night (in/out privileges)
  • Valet parking fee: EUR 45 per night (in/out privileges)
  • Pet fee: EUR 42 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 90.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sacher Wien
  • Hotel Sacher Wien Vienna
  • Hotel Wien Sacher
  • Sacher Hotel
  • Sacher Wien
  • Sacher Wien Hotel
  • Sacher Wien Vienna
  • Wien Hotel Sacher
  • Wien Sacher
  • Wien Sacher Hotel
  • Hotel Sacher Wien Hotel
  • Hotel Sacher Wien Vienna
  • Hotel Sacher Wien Hotel Vienna

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

The property is a member of the Leading Hotels of the World.

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 star Superior, and is displayed on this page as 5 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.