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Comfort Inn & Suites Ruston-East

2.5 star property

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Photo gallery for Comfort Inn & Suites Ruston-East

Exterior
Property amenity
Suite, 1 King Bed, Non Smoking
Outdoor pool
Standard Room, 1 King Bed, Non Smoking

Reviews

6.6 out of 10

Popular amenities

  • Hot tub
  • Pet-friendly
  • Pool
  • Gym
  • Air conditioning
  • Laundry

Explore the area

Map
1825 Roberta Avenue, Ruston, LA, 71270
  • Louisiana Tech University
    ‪3 min drive‬
  • Ruston Sports Complex
    ‪7 min drive‬
  • Lincoln Parish Park
    ‪10 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 Queen Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Inn & Suites Ruston-East

Hotel with free breakfast, in the vicinity of Thomas Assembly Center
An outdoor pool, a fitness center, and a hot tub are available at this smoke-free hotel. Free on-the-go breakfast and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.
Comfort Inn & Suites Ruston-East offers 82 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Comfort Inn & Suites Ruston-East. During your stay, you'll be within walking distance of Louisiana Military Museum. Features include free breakfast and free self parking, plus an outdoor pool.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 5-minute drive from Thomas Assembly Center and 10 minutes from Lincoln Parish Park
  • Cats and dogs welcome for a fee
Comfort Inn & Suites Ruston-East offers its guests an outdoor pool, a hot tub, and a fitness center. Business amenities include a business center and a meeting room. Free breakfast is served daily. The business-friendly Comfort Inn & Suites Ruston-East also features a vending machine, coffee/tea in a common area, and laundry facilities. Free self parking is available.

This Ruston hotel is smoke free.

Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift (122 centimetre wide door)
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Ruston
Holiday Inn Express Ruston

Comfort Inn & Suites Ruston-East Reviews

Reviews

6.6
Rating 10 - Excellent. 335 out of 1001 reviews
Rating 8 - Good. 184 out of 1001 reviews
Rating 6 - Okay. 137 out of 1001 reviews
Rating 4 - Poor. 132 out of 1001 reviews
Rating 2 - Terrible. 213 out of 1001 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Raymond

Stayed 1 night in Jan 2025

10/10 Excellent

Chennae

Business traveller
Liked: Cleanliness, staff & service

Very friendly & accommodating staff!

Very friendly and accommodating staff. Hotel had signs of wear & tear, but it was clean in the lobby, dining area, as well as our room.
Stayed 4 nights in Jan 2025

6/10 Okay

Crystal

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

6/10 Okay

Deltrishia

Stayed 1 night in Dec 2024

6/10 Okay

Pamela

Travelled with family, Travelled with pets
Disliked: Cleanliness
There were stains on the linens. Hair in the bathroom also what appeared to be a dead bug in the bathroom, no toilet paper holder it just was put on the back of the toilet. We will never stay there again. The elevator doors were not properly working either.
Stayed 1 night in Dec 2024

10/10 Excellent

Joey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the staff the rooms and the location
Stayed 1 night in Dec 2024

10/10 Excellent

Heather

Stayed 2 nights in Nov 2024

8/10 Good

James

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Larrissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Marshall

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Dec 2024

8/10 Good

James, Converse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Isolated issues with plumbing maintenence
Stayed 2 nights in Dec 2024

10/10 Excellent

Janie

Liked: Staff & service
Stayed 1 night in Dec 2024

2/10 Terrible

Eddie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Please do not stay here.

The hotel was very nasty and out dated. When my family and I received our room we went to the elevator and it was about to fall apart and very unclean. Upon getting off the elevator the hallway was smell like someone was just sitting there smoking all day and the floor was not clean at all. We finally made it to our room and the bed look like someone was still sleeping in it, the bathroom was very filthy and the tub and hair and stains all over and the floors have not been cleaned. We then went back down to the lobby to tell the front desk clerk they then tell me they didn’t have another room of the size that I had. So they gave me a smaller room which was nasty as well. Look like the bed sheet hasn’t been changed in a while and has stains all over. Went back down to the lobby and they gave me another room. That room was worst than the other two previous rooms, it seems like the housemaid did not attempt to clean it. The bed, tub, floor, refrigerator was all nasty.
Stayed 3 nights in Dec 2024

2/10 Terrible

Penelope

Travelled with family
Disliked: Amenities, property conditions & facilities
THere was mold in our bathroom. Rm 225. We had to change rooms due to the door would not open or shut unless you heave ho with your shoulder. Looking for the hotel clerk..one must find the kitchen staff who would go and find the clerk. Ice machine on 2nd floor not working. No ice machine on third floor. 1st floor - if you hit the machine just right it might work. No ice in the kitchen. Quote "it is not our job to supply ice to the hotel." Refusal to credit my 50.00 at the time of checking out. Why did we stay...we couldn't get our money back from Expedia. The mold is a real concern. We didn't bathe in the bathroom. It looks like black mole. We will never stay at a Comfort Inn again. It was reasonable rate and for the most part our room was clean. Terrible.
Stayed 2 nights in Dec 2024

8/10 Good

Shareka

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Jeffrey

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything Nasty or Doesn’t Work

This by far was the worse hotel I’ve ever stayed in. First thing no Tv and no heat and it was really cold there and they said they had no room we could move to. The next day we went to the front desk to see if we could get another room but the room was nasty and had roaches everywhere. The front desk seemed to be very unprepared for what was going on there. I asked for a refund but they refused because they didn’t have a manager on staff and they said they couldn’t give us a refund without the manager. This hotel should not be in business because nothing worked in that place the exercise equipment was not working as well the area was very dirty and no one seems to care. I paid my money up front and I didn’t receive what was advertised. I stayed at a hotel were everyone complained. It needs to be fixed or closed down. Someone needs to get me a refund for my stay. Hotels.com should not be advertising a place like that. I’m one unhappy customer.
Stayed 3 nights in Dec 2024

2/10 Terrible

Yvette

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

LIVING NIGHTMARE!

Terrible, idk where to start..roaches..pubic hair on towels...bad odor..bed very uncomfortable..didn't try the breakfast after seeing what i saw in the room..so gross!!! Nasty...Housekeepers were eating breakfast off the line and one was still in pj's..omg. so unprofessional. Pool was green.
Stayed 2 nights in Dec 2024

6/10 Okay

Demetra

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This property was not what we expected. We went to call the front desk about the television not working to find out that all phones lines were down. The garbage can was filthy. We put it outside on the hall. The room had a wet smell but after cleaning it the odor went away.
Stayed 1 night in Dec 2024

8/10 Good

Norman

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a napkin to be found at breakfeast. It would have been easy to send someone to Walmart with a ten dollar bill and rectify it. But nothing was done.
Stayed 4 nights in Dec 2024

10/10 Excellent

Marquise

Stayed 1 night in Nov 2024

6/10 Okay

Susan Miranda

Stayed 1 night in Nov 2024

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

JoEllen

Travelled with family, Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Had to ask for second room bc first had roaches in and around microwave area. Second room did not appear cleaned well after prior customer with wads of hair on shower wall and used qtip on floor. Just appeared to not be well kept up on a daily basis. The service reps were very kind and helpful when I brought first room complaint to them and didn’t hesitate to provide me with another room.
Stayed 1 night in Dec 2024

10/10 Excellent

Alfred

Business traveller
Liked: Cleanliness, staff & service, amenities
The water was cold in the face bowl sink but was hot in the bathtub.
Stayed 1 night in Dec 2024

6/10 Okay

Jameson

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Breakfast was out while I attended. The elevator was raunchy n kinda busted up. The workers were nice. Hotel is tucked off behind another one. Room was clean but toilet paper holder in bathroom was broken.
Stayed 1 night in Nov 2024