Eco Palms House - Sapa Retreat

3.0 star property

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Photo gallery for Eco Palms House - Sapa Retreat

Individually decorated, individually furnished, desk, free WiFi
Bungalow | View from room
Garden view
Bungalow
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Bar

Explore the area

View in a map
Lao Chai Village, Sa Pa, Lao Cai, 330000
  • Place, Sapa Catholic Church
    ‪10 min drive‬
  • Place, Sa Pa Square
    ‪10 min drive‬
  • Place, Sapa Lake
    ‪10 min drive‬

Room options

Bungalow

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

Suite with Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Superior Chalet

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Standard Bungalow

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

About this property

Eco Palms House - Sapa Retreat

A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli, and spa services.
Eco Palms House - Sapa Retreat offers 12 accommodations with complimentary bottled water and slippers. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas and include desks. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include complimentary toiletries and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and facials.
Our customers tell us they can't get enough of the helpful staff at Eco Palms House - Sapa Retreat. During your stay, you'll be close to Sapa Lake. Features include free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Indulge with massages or facials at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • 6 minutes by car from Sapa Catholic Church and 7 minutes from Sapa Lake
  • Airport shuttle service available for a fee
Eco Palms House - Sapa Retreat offers its guests a full-service spa and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and barbecue grills are also featured at Eco Palms House - Sapa Retreat. An airport shuttle (available on request) is available for a fee. Self parking is free.

Eco Palms House - Sapa Retreat has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:30 AM to 9:30 PM on request
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Books
  • Ecotours
  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hand-held showerhead
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Built in 2015
  • Mosquito nets
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Electrical adapters
  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Separate sitting area

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open Monday - Sunday (6:30 AM - 10:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Eco Palms House - Sapa Retreat

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Additional fee for children: VND 30000 per person, per stay

We've listed all charges provided to us by the property.

This property is located in a National Heritage site. The additional mandatory fee covers entrance to the heritage site.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 5300000 per vehicle (one-way, maximum occupancy 4)
  • Firewood fee: VND 2000000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Eco Palms House - Sapa Retreat offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property's front desk is open during the following times:
  • Monday - Sunday: 6:30 AM - 10:00 PM
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Eco Palms House Hotel Sapa
Eco Palms House Hotel
Eco Palms House Sapa
Eco Palms House
Eco Palms House Sapa Retreat Hotel
Eco Palms House Retreat Hotel
Eco Palms House Sapa Retreat
Eco Palms House Sapa Retreat Hotel Sa Pa
Eco Palms House Sapa Retreat Hotel
Eco Palms House Sapa Retreat Sa Pa
Hotel Eco Palms House - Sapa Retreat Sa Pa
Sa Pa Eco Palms House - Sapa Retreat Hotel
Hotel Eco Palms House - Sapa Retreat
Eco Palms House - Sapa Retreat Sa Pa
Eco Palms House Sapa Retreat
Eco Palms House
Eco Palms House Sapa Retreat
Eco Palms House Sapa Retreat
Eco Palms House - Sapa Retreat Hotel
Eco Palms House - Sapa Retreat Sa Pa
Eco Palms House - Sapa Retreat Hotel Sa Pa

Eco Palms House - Sapa Retreat Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 187 out of 229 reviews
Rating 8 - Good. 24 out of 229 reviews
Rating 6 - Okay. 11 out of 229 reviews
Rating 4 - Poor. 4 out of 229 reviews
Rating 2 - Terrible. 3 out of 229 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities
Beautiful hotel with lots of plants, awesome view and charming cabins. Also, they have super friendly and attentive staff and very delicious food. My family and I spend some great days there, my child was specially happy to play with the puppy and cats.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Rowena

Liked: Cleanliness, amenities, property conditions & facilities
this place was awesome. Serene and beautiful view. A bit far from the main center of the town.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sweet location, beautiful setting,peaceful, harmonious, lovely people and Great Food.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Nguyen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect stay in beautiful Sapa...I overlooking the valley every morning was spectacular. The Family host were very accommodating and friendly. Food was delicious and options were offered. A high recommendation for a 5 star homestay! My choice away from the City for an enjoyable experience!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Emil Gravers

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is set among authentic, cozy, and beautiful buildings and surroundings, creating a truly charming atmosphere. The views were absolutely stunning when there was no fog and made the stay even more special. Breakfast offered continental options, which was a pleasant way to start the morning. We also had some delicious dinner meals there in the evening. The staff were incredibly hardworking and always friendly and smiling, which made us feel very welcome throughout our stay. We also had the best massage we have ever experienced there, which was a real highlight. Another lovely touch was the presence of the hotel’s cats and dog, which guests could pet and spend time with. It is worth noting that the hotel rooms are quite rustic in style, which adds to the charm but may not suit everyone. The rooms can also be a bit cold, and unfortunately it is very hard to heat them.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is highly recommended, staffs are so friendly and welcoming, the place itself is awesome, on to top it off, the view is amazing, i just hope theres a lot of grab around the area, but all in all, our stay is amazing
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Gretel

Liked: Cleanliness, amenities, property conditions & facilities
Spotleess and beautiful. I will come back to this place. You can see the rice fields from the rooms and the staff is great. The decorations and the atmosphere of this place are a delight. Great food, beakfast was included and was amazing. We had dinner and was the best food in Vietnam. Highly recommend this place. It’s about 10 minutes from Sapa’s down town but it’s a great place if you want to relax. A taxi can charge you less than 10 dólares to take you to Sapa’s downtown. Great getaway for peace and connection.
Great dinner
They have outfits for you to take pictures
This is the view from the bedroom’s balcony.
Infinity pool
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Cong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Feel great to be away from the super busy downtown.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, amenities
The Service was wonderful and setting were magical. The cabin was simple but elegant and peaceful. Dinner and breakfast were memorably good. We loved staying here. If you need a/c and all mod cons every night stay away and don't spoil the mojo. .
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Søren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people, the food and the experience as a whole was just unique. We loved everything about it and have zero complaints. We can def recommend this to anybody and will def try to come back here again
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful views. Superb friendly staff.
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Quyen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view. Definitely stay here if you prefer the quiet peaceful view and don’t mind the short drive to Sapa town and some bugs
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful scenery
Stayed 2 nights in Apr 2024
Verified

8/10 Good

YOUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Echo palm house has very nice view and good service of staffs.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Gudrun D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A little Paradise in Sapa

Great place, excellent service by all staff and very good restaurant. The place is so beautiful and cozy. The also arranged a local guide for us that was really good and spoke good English.
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Cooper

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very nice. It was great to be able to wake up and look over the rice fields. The staff were super friendly and would help you with anything you needed.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

SATHEESH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eco palms stay!

Serene location! Absolutely quiet! The staffs are super friendly! Great place overall!
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities
Highly recommend…5* in every way!Stunning location with wonderful staff. Each bungalow perfect, very clean with beautiful views. Hard to beat view from infinity pool! Service and food excellent. Massage best ever…highly recommend!
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Cameryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing! Some key highlights: - staff was very helpful, kind, and welcoming the moment we arrived - we got upgraded to a “romantic bungalow” - free of charge! Room was very clean and perfect amount of space to relax - the restaurant in eco palms is delicious and very reasonably priced. We had delicious breakfast and dinner there every morning/night - amazing view of sapa right from our bungalow’s balcony - Yuli the hotel dog is super cute and friendly with guests :)
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

kristine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful oasis with manicured gardens and an incredible view. It was a fun experience to stay in bungalows. The stuff were most welcoming and attentive. We didn’t want to leave!
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

MINSEOK

Liked: Cleanliness, staff & service, property conditions & facilities
Very amazing place, nice people and good dining. Staffs were always smile, room was also nice. I heard there is some insects, but I didn't find any of them.
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at Eco Palms. Just outside the town, much less hustle and bustle. Pool was fantastic and the service from Nam and the team was great. They upgraded our room and the view was fantastic looking over the valley. Definitely worth staying here!
Stayed 3 nights in Nov 2022
Verified

10/10 Excellent

Sejung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is wonderful
Stayed 1 night in Nov 2023
Verified

6/10 Okay

Dilini

Liked: Cleanliness, staff & service
Beautiful mountain/rice terrace view, relaxing atmosphere and delicious food. However disappointed that the Romantic Bungalow did not have a fireplace or flower decorations as described/ shown on Expedia, which was misleading advertising. Overpriced for an eco stay, compared to other accomodation in Sapa.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing View, Wonderful Host! Will be back again!

Best hotel stay we had throughout our Vietnam Trip! Eco Palms House is one of the prettiest hotel we stayed in and we absolutely love the hospitality of the hosts! Very cosy room, splendid view and it was just a great place where we would relax in. Compared to city center area, this is definitely the better getaway choice to enjoy the beauty of Sapa. Definitely coming back again if I am visiting Sa Pa again.
Stayed 3 nights in Dec 2022