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Sapa Panorama Hotel

3.0 star property

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Photo gallery for Sapa Panorama Hotel

View from property
Business centre
Terrace/patio
Panoramic triple mountain view | View from room
Vietnamese cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
10 Hoang Dieu Street, Sa Pa, Lao Cai, 33000
  • Place, Sa Pa Square
    ‪2 min walk‬
  • Place, Sapa Catholic Church
    ‪2 min walk‬
  • Place, Sapa Lake
    ‪3 min walk‬

Room options

View all photos for Superior Room

Minibar, in-room safe, desk, free WiFi

Superior Room

  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room, Balcony, Garden View

View from room

Deluxe Room, Balcony, Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Panoramic triple mountain view

Panoramic triple mountain view | Mountain view

Panoramic triple mountain view

  • 35 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Panoramic View Room

Panoramic View Room | View from room

Panoramic View Room

  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Triple Room

Minibar, in-room safe, desk, free WiFi

Superior Triple Room

  • 60 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room

Minibar, in-room safe, desk, free WiFi

Standard Room

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Family

Standard Family

Standard Family

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Family

Superior Family

Superior Family

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Family Room with Garden View

Deluxe Family Room with Garden View

Deluxe Family Room with Garden View

  • Garden view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room with Mountain View

Family Room with Mountain View

Family Room with Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Garden View

Suite Garden View

Suite Garden View

  • Garden view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Mountain View

Suite Mountain View

Suite Mountain View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room with Garden View

Triple Room with Garden View

Triple Room with Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Room with Balcony

Minibar, in-room safe, desk, free WiFi

Deluxe Room with Balcony

  • Sleeps 2

Family Room

  • Sleeps 3

Room With Panoramic View

  • Sleeps 2

View all photos for Standard Double/Twin Room

Minibar, in-room safe, desk, free WiFi

Standard Double/Twin Room

  • Sleeps 2

View all photos for Superior Room

Minibar, in-room safe, desk, free WiFi

Superior Room

  • Sleeps 2

Superior Family Room

  • Sleeps 3

Vip B

  • Sleeps 2

View all photos for Family Room with Garden View

Minibar, in-room safe, desk, free WiFi

Family Room with Garden View

  • Sleeps 4

View all photos for Family Room with Mountain View

Minibar, in-room safe, desk, free WiFi

Family Room with Mountain View

  • Sleeps 4

VIP A

  • Sleeps 2

Triple Room with Garden View

  • Sleeps 2

View all photos for Suite With Garden View

Minibar, in-room safe, desk, free WiFi

Suite With Garden View

  • Sleeps 2

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About this property

Sapa Panorama Hotel

Hotel with free parking, steps from Sapa Catholic Church
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite.
Sapa Panorama Hotel offers 45 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. This Sa Pa hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Sapa Panorama Hotel, you're just a quick walk from Sapa Lake. You'll find features like free WiFi in public areas, free self parking, and a free manager's reception.
  • Free WiFi
  • Free self parking
  • Enjoy Vietnamese cuisine while dining at Cau May Restaurant
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Steps from Sapa Catholic Church and Sa Pa Square
  • Airport and train station pick-up shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

There's an onsite business center. Gift shops/newsstands, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Sapa Panorama Hotel. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Sa Pa hotel.

The hotel hosts a free manager's reception daily.
Cau May Restaurant - This bar specializes in Vietnamese cuisine.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Cau May Restaurant

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • No lift

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 22 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Sapa Panorama Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Sapa Panorama Hotel
Sapa Panorama Hotel Sa Pa
Sapa Panorama Sa Pa
Hotel Sapa Panorama Hotel Sa Pa
Sa Pa Sapa Panorama Hotel Hotel
Sapa Panorama
Hotel Sapa Panorama Hotel
Sapa Panorama Hotel Hotel
Sapa Panorama Hotel Sa Pa
Sapa Panorama Hotel Hotel Sa Pa

Sapa Panorama Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 29 out of 74 reviews
Rating 8 - Good. 29 out of 74 reviews
Rating 6 - Okay. 9 out of 74 reviews
Rating 4 - Poor. 4 out of 74 reviews
Rating 2 - Terrible. 3 out of 74 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

6.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was disappointed that my expensive hat went missing.
Stayed 2 nights in Oct 2025

8/10 Good

Leilani

Travelled with family
Liked: Cleanliness, amenities
The room is just ok.
Stayed 2 nights in Oct 2025

8/10 Good

Henry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staffs were great and helpful. Room view was very nice
Stayed 3 nights in Sep 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sapa adventure

Very nice hotel with friendly staff members. Breakfast was really good buffet style.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jamie P D

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Julie

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, room comfort

Great Staff, Great Location!

While we were only staying one night, the staff not only allowed us to check in hours early, but also upgraded our room! Everyone was so kind and friendly, the room was great with a nice view overlooking the town and mountains.
Stayed 1 night in Jan 2024

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Avoid at all costs

I only stayed in the hotel for 1 hour. I was very surprised as this hotel has very good ratings. I was given a standard room with a city view although I booked a deluxe Mountain View panorama view. The room was incredibly dusty and dirty. When I flushed the toilet the floor filled with water. Finally, when unpacking I found 3 cockroaches climbing over my belongings. I left to check into Amazing Sapa Hotel. The staff was very efficient in refunding me.
Stayed 1 night in Sep 2022

8/10 Good

Dayna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff was so friendly and spoke english, gave us really good recommendations. Rooms were good, one was very small compared to the other. It was very clean! Would recommend if only staying for 1-2 nights! The view would have been amazing if the weather was nice! Would totally recommend this hotel!
Stayed 2 nights in May 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Really friendly staffs who can converse well in english.
Stayed 1 night in Dec 2019

8/10 Good

Hannah

Liked: Staff & service, room comfort
Very good stay for a couple of nights. We came back from trekking and needed a shower before getting back on the bus. The staff gave us fresh towels and we could shower in the hotel.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel location and staff

The staff was really nice and held put stuff while we explored Sapa before and after check in. Everyone was very friendly and helpful. The hotel was in a great location and very quiet in the room.
Stayed 1 night in Jul 2019

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay and location

Upon arrival staff were very helpful and got us checked in as soon as possible. The rooms were clean, and had all the amenities all organized and labelled. The location was pretty much in the centre of Sapa Village so getting around was easy. I would definitely book a again!
Stayed 1 night in May 2019

8/10 Good

Jeryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could have done better by having different foods for breakfast. Keep up to date with the correct room images of the hotel bedrooms. Great mountainous view for dining during the day.
Stayed 6 nights in Apr 2019

8/10 Good

Felix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good view

Location is good, near Sun Plaza and stone church. Our room had a good view.
Stayed 3 nights in Mar 2019

10/10 Excellent

Dolly, Toronto. ON

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was excellent!! The staff, breakfast and amenities were all wonderful. Would highly recommend. So convenient that there is a shower downstairs to use if you arrive early from Sapa or are leaving late to go to Sapa.
Stayed 2 nights in Feb 2019

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Come here

Great time
Stayed 2 nights in Dec 2018

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spectacular views

Our stay at the Sapa Panorama Hotel was fantastic, great location, shop at the base and beside great value for buying trekking clothing and shoes. Staff were so lovely, friendly and couldn’t do enough for you. Massage was great after a day of trekking in the mountains. Breakfast was plentiful, with great variety, we also had lunch and dinner at the hotel - enjoying the views of the mountains. We loved Sapa and would recommend this hotel to others xx
Stayed 2 nights in Nov 2018

6/10 Okay

Verified traveller

Stayed 2 nights in Nov 2018

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is awesome! The room was just fabulous and exactly as shown, beds were great, great air conditioning, nice cold fridge, good shower and beautiful views from the balcony. The food was fabulous too and the staff were amazing!! Wish we had stayed longer!! If you're going to Sapa stay here!!!
Stayed 1 night in Sep 2018

4/10 Poor

Jeannie

Do give it a miss if you can't climb up the stairs

The description on the Hotels website is incorrect. I have booked a superior with mountain view but ended up a room without view. According to the hotel receptionist, only deluxe room has mountain view. This website is misleading the customers with incorrect information. Do take note that you need to walk up a flight of stairs as no car / taxi is allowed to drive up to the lobby. It was very inconvenient for the old people with poor mobility.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central to city and good location. Good helpful service.
Stayed 1 night in Jul 2018

10/10 Excellent

Andrew, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in heart of the town

Very good staff and very accommodating. Our train from Hanoi arrived early, we weren’t able to check in straight away however they have showers available for use and storage facilities which is a great idea. The view from the balcony was amazing. Will stay again. Tip - book the shuttle bus from the train station to the hotel in advance.
Stayed 2 nights in Jul 2018

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Great location. Lovey staff

8/10 Good

Nasim, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was clean enough and close to all the tour start points. The staff were nice and friendly and the food was good. It was a good hotel for the money that you pay. The only downfall was that you have to take your suitcase up some stairs when you get there since the hotel is in an alley that goes up a small hill though stairs.
Stayed 3 nights in Apr 2018