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4.6 out of 5

"very mice hotel with very frienddly staff. will come back for sure. " More

By a verified traveller on Fri 24 Jul 2020

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Superior Room Forest View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Premium Room Mountain View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room Mountain View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite Mountain View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Premium Room Forest View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the overall property condition at Park Gstaad. During your stay, you'll be within walking distance of Gstaad Ski Resort. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.

  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and extended parking
  • The 4 restaurants, poolside bar and 2 bars/lounges offer choices for drinking and dining
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Indulge with hydrotherapy, detox wraps or Thai massages at Spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Within a 15-minute walk of Gstaad Ski Resort and Eggli Ski Resort
  • Free train station pick-up, local-area and ski shuttle service
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Park Gstaad ratings based on 9 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Park Gstaad

Everyone (7) Family (2)
5 out of 5
very mice hotel with very frienddly staff. will come back for sure.

Posted by on 24 Jul 2020

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Comment from Hotel Management

28 Jul 2020 by Hotel Manager

Hello, We are truly glad to hear such a positive response as yours! We always strive to make our customers content. The whole team of Park Gstaad is grateful to you for sharing your experience with us. It is a delight to have you as a guest at Park Gstaad, as well as hearing about your future return. Warmest Regards, François Grohens Hotel Manager

5 out of 5
Extremely friendly and positive atmosphere .Great location, rooms are top quality

Posted by on 25 Aug 2019

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Comment from Hotel Management

5 Sep 2019 by Stephan M. Post, General Manager // Park Gstaad

Thank you so much for your great review - we really appreciate it and would love to welcome you back very soon. With kind regards, Stephan M. Post General Manager

5 out of 5
Service was unbelievably attentive. I have been treated with the utmost care by literally every single employee on my short stay. Will definitey be back.

Posted by on 26 Aug 2023

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5 out of 5
Tout était vraiment parfait ! Je me réjouis d’y retourner!!!

Posted by on 20 Jul 2023

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5 out of 5

Posted by on 17 Jul 2020

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Comment from Hotel Management

23 Jul 2020 by Hotel Manager

Hello, Thank you very much for your high rating. The whole team of Park Gstaad is grateful to you for sharing your experience with us. We are looking forward to welcoming you back in the near future. With very warm regards, François Grohens Hotel Manager

3 out of 5

Posted by on 24 Feb 2020

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Comment from Hotel Management

25 Feb 2020 by Park Gstaad

Hello, Thank you very much for your rating. All the team of the Park Gstaad would like to thank you for sharing your experience with us. We would be happy to hear more information about your stay to know specifically what aspects did not meet your expectations. Please feel free to contact us and suggest any improvements. We truly care about our guests and we strive to make their stay as close to perfection as possible. We look forward to welcome you back in a near future. With very warm regards, François Grohens, Hotel Manager

4 out of 5
Sehr schöne und saubere Hotel ,Personal sehr nett Mehr Englisch/Französisch als Deutsch Sprache..aber ist ok

Posted by on 9 Sep 2019

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5 out of 5

Posted by on 14 Jul 2019

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Comment from Hotel Management

17 Jul 2019 by Stephan M. Post - General Manager Park Gstaad

Thank you for this 5-star rating! With kind regards, Stephan M. Post General Manager

4 out of 5

un sejour qui a failli etre un cauchemard

nous devions etre les seuls a avoir reserves avec ebooker sur cet hotel donc on nous a pris pour des imbeciles ... on nous donne une chambre aveccun lit de 140 , sans balcon ... limite la chambre d appoint rappel : prix de la chambre ebooker 850 chf ! par nuit ... autre pb l hotel facturait cette chambre moins cher que e bookers ...

Posted by on 28 Feb 2017

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Renovations + Closures

The property is closed between 3 September and 16 December.

Property Features

After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Conveniences like ski storage, ski equipment rentals and ski passes allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at one of the hotel's 2 bars/lounges. There are 4 restaurants on site, along with a nearby snack bar/deli. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers an indoor pool, an outdoor pool and a complimentary children's club. You'll have access to the indoor pool, outdoor pool, and health club at a partner property. Self parking is free. This 5-star Saanen hotel is smoke free.

  • 1 building
  • 94 guestrooms or units
  • 6 levels
  • 4 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 1910
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Supervised childcare/activities (free)
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 1
  • Children's club (free)
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Refrigerator
  • Free cots/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking

Transport

  • Train station: Gstaad Station (1.3 km / 0.8 mi)
  • Property shuttles: Free area shuttle within 10 km, train station pick-up, and ski shuttle
  • Parking: Free self parking and extended parking

Room Amenities

Park Gstaad offers 94 accommodations with DVD players and minibars (stocked with some free items). Pillowtop beds feature premium bedding. A pillow menu is available. Plasma televisions come with cable channels and pay-per-view films. Guests can make use of the in-room fridges and minibars. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Pillowtop beds
  • Stocked minibar (select free items)
  • In-room dining (24 hours)
  • Plasma television
  • Cable channels
  • Films for purchase
  • DVD player
  • Fridge
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Separate bath and shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.

Avenue Montagne – On-site restaurant.

Avenue Montagne – Overlooking the pool and garden, this restaurant serves brunch, lunch and dinner. Open daily.

Chubut – This steakhouse specialises in Argentinean cuisine and only serves dinner. Open selected days.

Chalet Waldhuus – This theme restaurant specialises in local cuisine and only serves dinner. Open selected days.

Bar – Overlooking the garden, this bar serves lunch and dinner. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

An indoor pool, an outdoor pool and Access to hot tub are on site. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Health or beauty spa nearby
  • Yoga classes/instruction on site
  • Rafting nearby
  • Fitness classes on site
  • Mountain climbing nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Snowboarding nearby
  • Golf driving range on site
  • Golf lessons on site
  • Golfing nearby
  • Parasailing nearby
  • Helicopter/aeroplane tours on site
  • Rock climbing nearby
  • Mountain biking nearby
  • Ice skating on site
  • Snowshoeing nearby
  • Skydiving nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Pilates classes on site
  • Playground on site
  • Sledding nearby
  • Ecotours nearby
  • Ski lessons available nearby
  • Ski equipment rentals on site
  • Scooter/moped rentals nearby

Spa Services

Spa has 10 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 10
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Thai massage
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Well-lit path to entrance
  • Stair-free path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 4 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the train station. To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Park Gstaad offers transfers from the train station. Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 130.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: CHF 60 per pet, per night
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards and cash. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property does not follow regional sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 5.60 per person, per night for adults; CHF 2.95 per night for guests aged 12-16 years old. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 60 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 130.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hotel Park Saanen
  • Grand Park Saanen
  • Park Gstaad Hotel Saanen
  • Park Gstaad Hotel
  • Park Gstaad Saanen
  • Grand Hotel Park
  • Park Gstaad Hotel
  • Park Gstaad Saanen
  • Park Gstaad Hotel Saanen

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

The property is a member of the Leading Hotels of the World.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars, and is displayed on this page as 5 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.