2/10 Terrible
Rebecca, Hathaway Pines
Travelled with partner, Travelled with group
6 Aug 2025
Disliked: Amenities
Where to start, upon arival I had requested a different room. I was refused a jacuzzi room due to my group size being 3 adults. What does that matter my sexual preference shouldnt make a difference if Im allowed a jacuzzi room. I was willing to pay extra for this amenity. Upon room examination the couch cushin fabric was torn and falling off. The room was not clean or as described. Thete was no blackout curtains. The bathroom supplies are not hygenic and very poorly supplied with on 3 bars of hand soap and reusable shampoo & conditioner dispenser mounted to shower wall. There is not an indoor pool. And the only reason I stayed after my 2 guests left tefusing to stay there was because the free continental breakfast was supposed to be good, it was not. There was only 2 bland cereals consisting of raisen bran and corn flakes, the orange juice was watered down, I asked staff to refill and then tasted sour. The small muffins and yogurt were the only other options from waiting in a l9ng line to use tbe 1 waffle cooker available to the entire hotel guests. I chose raisen bran, it was stale and milk was in a coffee carafe so unsure if it was fresh or not. Absolutely terrible experience. I dont recommend waisting your money here and I most definitely will never stay there again for any upcoming concerts I tend in the future.
Rebecca
Stayed 1 night in Aug 2025
