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SureStay Plus Hotel by Best Western Rocklin

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Rocklin

Room amenity
Suite, 1 King Bed, Non Smoking, Kitchen (with Single Sofabed, Full Kitchen) | Room amenity
Suite, 1 King Bed, Non Smoking, Kitchen (with Single Sofabed, Full Kitchen) | Private kitchenette
Free breakfast
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
4480 Rocklin Rd, Rocklin, CA, 95677
  • Place, Sierra College
    ‪6 min walk‬
  • Place, Quarry Park
    ‪10 min walk‬
  • Place, AMF Rocklin Lanes
    ‪15 min walk‬
  • Airport, Sacramento, CA (SMF-Sacramento Intl.)
    ‪30 min drive‬

Room options

King Room

  • Sleeps 2

Accessible Queen Room

  • Sleeps 2

Accessible King Room

  • Sleeps 2

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.4 out of 10
Good
(21 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Bathtub

7.8 out of 10
Good
(13 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.8 out of 10
Good
(18 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed

Queen Room with Sofa Bed

  • Sleeps 4

Two Queen Room with Wet Bar

  • Sleeps 4

King Suite with Kitchen

  • Sleeps 4

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(49 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(64 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (with Single Sofabed, Full Kitchen)

Suite, 1 King Bed, Non Smoking, Kitchen (with Single Sofabed, Full Kitchen) | Room amenity

Suite, 1 King Bed, Non Smoking, Kitchen (with Single Sofabed, Full Kitchen)

  • Sleeps 3
  • 1 King Bed

Two Queen Room

  • Sleeps 4

Pet Friendly Two Queen Room

  • Sleeps 4

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About this property

SureStay Plus Hotel by Best Western Rocklin

Hotel with free parking, 5-minute walk to Sierra College
Along with coffee/tea in a common area, this smoke-free hotel has a business center and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, a TV in a common area, and RV/bus/truck parking are onsite.
SureStay Plus Hotel by Best Western Rocklin offers 104 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. 40-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at SureStay Plus Hotel by Best Western Rocklin. During your stay, you're just a quick walk from Sierra College. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free breakfast offered
  • Free WiFi
  • Free self parking
  • Amenities include a business center, a multilingual staff, and an elevator
  • Guests speak favorably about the clean accommodations and the location
  • 5 minutes by foot from Sierra College and a 2-minute drive from Johnson-Springview Park
  • Dogs welcome for a fee (restrictions apply)
Public spaces have free WiFi. You'll find a business center on site. Free breakfast is available. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly SureStay Plus Hotel by Best Western Rocklin. Free self parking is available.

This Rocklin hotel is smoke free.

Guests are served free breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Handrails in hallways (91 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Lift (122 centimetre wide door)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Heritage Express Rocklin
SureStay Plus Hotel Best Western Rocklin
Heritage Inn Express
Heritage Hotel Express Rocklin
Heritage Inn Express Rocklin Hotel Rocklin
Heritage Express
SureStay Plus Best Western Rocklin
Surestay Plus By Best Rocklin
SureStay Plus Hotel by Best Western Rocklin Hotel
SureStay Plus Hotel by Best Western Rocklin Rocklin
SureStay Plus Hotel by Best Western Rocklin Hotel Rocklin

SureStay Plus Hotel by Best Western Rocklin Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 428 out of 1003 reviews
Rating 8 - Good. 219 out of 1003 reviews
Rating 6 - Okay. 168 out of 1003 reviews
Rating 4 - Poor. 84 out of 1003 reviews
Rating 2 - Terrible. 104 out of 1003 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Hiroshi

No
Stayed 4 nights in Nov 2025

10/10 Excellent

BEATRIZ

Liked: Cleanliness, amenities, property conditions & facilities
Great friendly staff! Clean rooms, facilities and good breakfast. I will stay at this hotel again on my next visit.
Stayed 4 nights in Oct 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Amenities, property conditions & facilities
Great stay
Stayed 1 night in Nov 2025

10/10 Excellent

Kent

Business traveller
Liked: Cleanliness, staff & service
Very clean
Stayed 2 nights in Oct 2025

10/10 Excellent

Cody

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
Great experience!
Stayed 3 nights in Oct 2025

10/10 Excellent

Isidro

Liked: Cleanliness, amenities, property conditions & facilities
Nice room
Stayed 2 nights in Oct 2025

2/10 Terrible

Veronica

Stayed 4 nights in Oct 2025

10/10 Excellent

Bahara

Stayed 5 nights in Oct 2025

10/10 Excellent

Nancy

Stayed 1 night in Oct 2025

2/10 Terrible

Wendy

Disliked: Amenities, property conditions & facilities
The bathroom floor was cracked and sagging, around the toilet. I was literally scared to use it.
Stayed 1 night in Oct 2025

10/10 Excellent

Ann

Stayed 2 nights in Oct 2025

10/10 Excellent

kelley

Liked: Cleanliness, amenities, property conditions & facilities
Very nice thank you!
Stayed 2 nights in Oct 2025

2/10 Terrible

Lauren

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were friendly but honestly I would NEVER stay here again. The hotel was filthy! The carpets looked like they had not been vacuumed for years and the room smelled like cigarettes. There were kids running up and down the halls knocking on doors for HOURS. We have stayed in many hotels and this was BAD.
Stayed 1 night in Oct 2025

6/10 Okay

Sheila

Disliked: Room comfort

Great breakfast soso room

Room was clean!. Shower head was broken and stuck in lower position. Only one chair a desk chair. Mattress was uncomfortable with thread bare sheets. super thin bath towels. Kleenex box empty. Great breakfast friendly staff. Manager gave us a discount for shower head . Not the worse room ever affordable tho
Stayed 1 night in Oct 2025

2/10 Terrible

Bahara

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

8/10 Good

linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Albert

Travelled with partner
Trying to get a hold of the front desk was hard
Stayed 2 nights in Oct 2025

6/10 Okay

Jeremy

Stayed 2 nights in Oct 2025

6/10 Okay

Chia-Hsing

Liked: Staff & service
Stayed 1 night in Oct 2025

2/10 Terrible

Denise

Disliked: Staff & service
After paying on line for reservation with expedia for 2 rms i got charged 178.15 more for each room and your site said taxes and fees included in price of 181.58 total for both rooms and we ordered the rooms be pet ok my husband is a vet with a ptsd dog and my mother had her esa dogs. Front dest said 22 for the dogs my mother brought but this is out ragiouse .if you say pet ok that should be in price. This is rip off.
Stayed 1 night in Oct 2025

10/10 Excellent

Bahara

Stayed 8 nights in Oct 2025

10/10 Excellent

Angelica

Stayed 1 night in Sep 2025

8/10 Good

Karen

Stayed 3 nights in Oct 2025

10/10 Excellent

Viviana

Stayed 1 night in Oct 2025

8/10 Good

John

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Why can’t i control the AC? I want 65 degrees and i only get 75. The mattresses are stiff but your scrambled egg & sausage free breakfast is outstanding. A great stay but only a couple of small heartbreaks.
Stayed 1 night in Oct 2025