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The Sterling Hotel

3.5 star property

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Photo gallery for The Sterling Hotel

Front of property
Interior entrance
Garden
Double Queen
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Room service
  • Housekeeping
  • Free WiFi
  • Air conditioning

Explore the area

Map
1300 H St, Sacramento, CA, 95814
  • Sacramento Convention Center
    ‪5 min walk‬
  • California State Capitol
    ‪8 min walk‬
  • Golden 1 Center
    ‪11 min walk‬
  • Sacramento, CA (SMF-Sacramento Intl.)
    ‪16 min drive‬

Room options

View all photos for King ADA

King ADA

King ADA

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

Deluxe King

Deluxe King

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Queen

Deluxe Queen

Deluxe Queen

  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Queen

Double Queen

Double Queen

  • Sleeps 4
  • 2 Queen Beds

View all photos for King Junior Suite

King Junior Suite

King Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for King Grand Suite

King Grand Suite

King Grand Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Queen Suite

Deluxe Queen Suite

Deluxe Queen Suite

  • Sleeps 4
  • 2 Queen Beds

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About this property

The Sterling Hotel

Hotel in Sacramento, near Golden 1 Center
This smoke-free hotel features a snack bar/deli, coffee/tea in a common area, and a microwave in a common area. WiFi in public areas is free. Additionally, wedding services, a garden, and a ballroom are onsite.
The Sterling Hotel offers 16 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually decorated. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with jetted bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at The Sterling Hotel. During your stay, you're just a quick walk from California Musical Theatre. You'll find features like free WiFi in public areas and a snack bar/deli.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Amenities include an elevator, a vending machine, and coffee/tea in a common area
  • Just a 5-minute walk from Sacramento Convention Center and 15 minutes by foot from Golden 1 Center
  • Pets welcome for a fee
There's a snack bar/deli on site. WiFi is free in public spaces. The Sterling Hotel also features a vending machine, a garden, and coffee/tea in a common area.

This 3.5-star Sacramento hotel is smoke free.

Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 10 per stay); discounts available
  • Street parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Outdoors

  • Garden

Accessibility

  • Lift (91 centimetre wide door)

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1894
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: USD 75
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75

Special check-in instructions

The front desk is open Monday - Friday (8:30 AM - 4:30 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 4:30 PM please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Operto mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 100 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 150
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: USD 10 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Offsite parking fee: USD 10 per stay (0.2 mi away; open 24 hours)
  • Pet fee: USD 100 per pet (varies based on length of stay) plus USD 150 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 75 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property's front desk is open during the following times:
  • Monday - Friday: 8:30 AM - 4:30 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 4:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and smart lock details. Front desk staff will greet guests on arrival at the property. Guests are required to download the property's Operto mobile app before check-in.

Property is also known as

Sterling Hotel Sacramento
Sterling Sacramento
The Sterling Hotel Hotel
The Sterling Hotel Sacramento
The Sterling Hotel Hotel Sacramento

The Sterling Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 434 out of 929 reviews
Rating 8 - Good. 257 out of 929 reviews
Rating 6 - Okay. 118 out of 929 reviews
Rating 4 - Poor. 78 out of 929 reviews
Rating 2 - Terrible. 42 out of 929 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

jessie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service

Business stay. Will probably not return.

Prior to stay, multiple emails and phone calls to hotel, for confirmation of check-in procedures, and a late-check-out request, went unanswered until last-minute. All calls currently go to an off-site phone bank, not the front desk, and they do not have access to reservation information, so they cannot help. Check-in at the hotel desk took one (1) hour to get into room. There were Keurig cups in the room, but the one machine was located in the lobby, and there was a sign asking to not use the Keurig and the microwave at the same time. (These are observations from my boss, whom I booked on behalf of.)
Stayed 2 nights in Mar 2025

2/10 Terrible

Alexandria

Stayed 2 nights in Feb 2025

8/10 Good

Brittany

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Parker

Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot

Loved it here! Beds were comfy and the tub was amazing!!!
Stayed 1 night in Feb 2025

10/10 Excellent

Lucas

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Property was great, location convenient. The contactless check needs a little tweaking. But the text messaging was immediate. Read your check in instructions.
Stayed 1 night in Mar 2025

4/10 Poor

carmen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The keyless entry didn’t work. The absence of any staff is ridiculous. The room smelled like an explosion of Febreeze.
Stayed 1 night in Mar 2025

6/10 Okay

Hans

Business traveller
Disliked: Staff & service, amenities
The checkin procedures for obtaining the hard key were cumbersome and the cell based e key didn't work for any of us on the first day. The hallways and my room didn't appear clean; they could have used a good vacuuming; most of the light bulbs in my room on the chandelier either didn't light or they flickered. Overall attention to the facility was lacking.
Stayed 2 nights in Feb 2025

2/10 Terrible

Marycruz

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property was a little out the way. I saw homeless hanging around outside.
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend downloading all the mobile apps prior to arriving at the hotel. It took 20 minutes standing outside the hotel before I was able to enter the lobby. It was frustrating not having the WIFI password in advance. It definitley would have made it quicker to download all the required apps.
Stayed 1 night in Feb 2025

10/10 Excellent

Jessica

Liked: Property conditions & facilities, room comfort

Charming room, pleasant stay, a few drawbacks...

I was pleasantly surprised by how beautiful, comfy, and spacious my (standard king) room was. It was on par with a nice B&B. I almost felt spoiled. It was also very quiet (at least between 2am and 10am). But there are a few things to keep in mind before you book: There is no one at the desk on evenings or weekends. Check-in is done on your phone and the electronic key is given to you through an app. I'm not super quick with things like this, which resulted in me spending several minutes standing on the porch at 2am. The other concern is parking. I arrived late and paid through SpotHero to park next to the Greek Orthodox church one block away. The next morning, churchgoers had parked me in, and I had to hire a Lyft to get to my event. There are other parking options available. Just do your research in advance. Some don't have in/out privileges, and one required that I pick up my car before 6am the following morning! One thing the Hotel could do to help would be to provide more parking info, including street parking restrictions. The only other mild annoyance was that the room could have been cleaner (specifically carpet and mini-fridge), and some light bulbs were missing from some lamps. But overall I was happy and would stay here again.
Stayed 1 night in Feb 2025

10/10 Excellent

Analydia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be staying here again.
Stayed 1 night in Feb 2025

10/10 Excellent

Gustavo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Nice relaxing getaway, very beautiful, friendly and amazing staff going above and beyond
Stayed 1 night in Feb 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

sara

Liked: Cleanliness, property conditions & facilities, room comfort

Nice stay

Very nice hotel. Self checkin with no front desk staff. Enjoyed the snack options when we came back from a late night wedding.
Stayed 1 night in Oct 2024

8/10 Good

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Property manager, extremely kind of helpful. The rooms are beautifully decorated and are romantic and cozy. Our room came with the Jacuzzi tub. Definitely recommend this hotel.
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
The system to open the door didn't work. Same to access to our room. Using a key locker with many keys to access to multiple rooms is unsecured. The Heater is very loud, and we were unable to stop it, so we didn't sleep much.
Stayed 1 night in Feb 2025

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

kourtney

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a cute boutique hotel and very walkable to a lot of things. The neighborhood was nice and the staff were helpful.
Stayed 2 nights in Feb 2025

4/10 Poor

James

Stayed 1 night in Feb 2025

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very cute building! Loved the decor. It's in a very convenient location to visit downtown and midtown. It was easy to check in and out via phone. There was no microwave or table in the room and there was plenty of space for both.

6/10 Okay

Cynthia

No options for food other than vending machine snacks makes it a head-scratcher.
Stayed 2 nights in Jan 2025

8/10 Good

Austin

Stayed 2 nights in Jan 2025