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Holiday Inn Express Birch Run - Frankenmuth Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Birch Run - Frankenmuth Area by IHG

Exterior
Indoor pool
Lobby sitting area
Free breakfast
Fitness facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
12150 Dixie Hwy, Birch Run, MI, 48415
  • Place, Birch Run Premium Outlets
    ‪3 min walk‬
  • Place, Ascension St. Mary's Hospital Health Center at Birch Run
    ‪16 min walk‬
  • Place, Bronner's Christmas Wonderland
    ‪9 min drive‬
  • Airport, Flint, MI (FNT-Bishop Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(108 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(27 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed, Jetted Tub

9.0 out of 10
Wonderful
(15 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Room, Accessible (Roll-In Shower)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(5 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.3 out of 5, Excellent, 1,002 reviews
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includes taxes & fees
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About this property

Holiday Inn Express Birch Run - Frankenmuth Area by IHG

Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center.
Holiday Inn Express Birch Run - Frankenmuth Area by IHG offers 99 air-conditioned accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Our customers tell us they can't get enough of the free breakfast at Holiday Inn Express Birch Run - Frankenmuth Area by IHG. During your stay, you'll be within walking distance of Birch Run Premium Outlets. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free breakfast offered
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the proximity to shopping
  • Just a 3-minute drive from Birch Run Premium Outlets and a few minutes from Wilderness Trails Zoo
Holiday Inn Express Birch Run - Frankenmuth Area by IHG offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. Public spaces have free WiFi. Business amenities include a 24-hour business center and meeting rooms. Free breakfast is served. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Birch Run - Frankenmuth Area by IHG. Free self parking is available.

This Birch Run hotel is smoke free.

Guests are served free breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1997
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Birch Run Frankenmuth Area
Holiday Inn Express Frankenmuth Hotel Birch Run Area
Holiday Inn Express Birch Run Frankenmuth Area Hotel
Holiday Inn Express Frankenmuth Area Hotel
Holiday Inn Express Frankenmuth Area
Birch Run Holiday Inn Express Birch Run - Frankenmuth Area Hotel
Holiday Inn Express Birch Run Frankenmuth Area Hotel
Holiday Inn Express Frankenmuth Area Hotel
Holiday Inn Express Birch Run Frankenmuth Area
Hotel Holiday Inn Express Birch Run - Frankenmuth Area Birch Run
Hotel Holiday Inn Express Birch Run - Frankenmuth Area
Holiday Inn Express Birch Run - Frankenmuth Area Birch Run
Express Frankenmuth Area

Holiday Inn Express Birch Run - Frankenmuth Area by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 621 out of 1000 reviews
Rating 8 - Good. 224 out of 1000 reviews
Rating 6 - Okay. 96 out of 1000 reviews
Rating 4 - Poor. 26 out of 1000 reviews
Rating 2 - Terrible. 33 out of 1000 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Matthew

Stayed 1 night in Dec 2025

6/10 Okay

Ashley

Super outdated, and the beds really were hard. I had read reviews about the beds but didn’t really worry about it, I’m only in my 30s and my back was wrecked after sleeping two nights on the bed. The staff was super friendly, though!
Stayed 2 nights in Dec 2025

6/10 Okay

Zachary

Travelled with family
Liked: Cleanliness
Staff was friendly, check in was great. Breakfast was great. Pool and hot tub were decent. But the room was the epitome of “putting lipstick on a pig.” The pillows were useless, there was paint peeling on the ceiling in the bathroom, and the room was renovated by what I would guess was the cheapest bidder. Overall, it was ok, but not great.
Stayed 1 night in Nov 2025

10/10 Excellent

Misty

Travelled with partner
Liked: Amenities, property conditions & facilities
Courteous staff. Decent place. Close to food and shopping
Stayed 3 nights in Dec 2025

8/10 Good

Wendy

Liked: Cleanliness
Staff was friendly. The hotel needs a facelift.
Stayed 1 night in Dec 2025

10/10 Excellent

dawn

Liked: Cleanliness, staff & service, amenities
Room was very clean, food was great, staff was great
Stayed 1 night in Dec 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All of the above!
Stayed 1 night in Dec 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service
Large, clean room; friendly staff; quiet; good location
Stayed 2 nights in Dec 2025

6/10 Okay

ROBERT, NORTH ROYALTON

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed 3 days. after the first night we had no housekeeping service. I had to go down to the desk to get clean towels because the room phone didn't work. Second day, we got clean towels and trash emptied but no vacuuming or bed made up. I left a tip the first day but since no one showed up it was still there. I left it for the second day and it was taken but, bed and vacuuming hadn't been done. No tip on third day. Maybe try somewhere else next time. This was the third time at this particular holiday inn. Maybe its time for a change.
Stayed 3 nights in Dec 2025

2/10 Terrible

Murray

Disliked: Cleanliness, staff & service, amenities
No heat, no help, we went to a better hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Steven

Great
Stayed 1 night in Oct 2025

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and helpful. Our room was clean and updated. The bed was comfortable and had king pillows for the king bed, instead of bunch of little standard pillows which we don't like so the king pillows were a plus. Check out was at 11 which is nice later than most hotels which helped because there was a winter storm and that late check out helped us wait for roads to get plowed.
Stayed 2 nights in Nov 2025

10/10 Excellent

satyne, East Gwilliumbury

What a wonderful guest welcome at reception!’
Stayed 1 night in Nov 2025

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service
Clean and location to Frankenmouth.
Stayed 1 night in Nov 2025

2/10 Terrible

Roxanne

It was wasn’t the stay it was Expedia itself they are a SCAM. They took my money for a cancelled reservation they never even cancelled for me. There rep waited until after check in to tell me the hotel denied my refund because I didn’t show. They will never cover get my business and I will make sure anyone I know ever work with them either😡😡😡
Stayed 2 nights in Nov 2025

10/10 Excellent

DIANE, WARREN

Stayed 1 night in Nov 2025

10/10 Excellent

Megan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great lobby area and pool for the kids.
Stayed 1 night in Nov 2025

2/10 Terrible

sanchita

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The room was okay till mid night, after which saw a demon mouse roaming inside the room, pick up the phone and realized that it’s not working. Had to rush to front desk to let them know, they changed second room TV wasn’t working and requested for room change, third room lamp wasn’t working. By the time I hit the bed it was morning. Very very bad experience, won’t recommend. I wish I can upload the video of mouse
Stayed 1 night in Nov 2025

6/10 Okay

Judith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The toilets were so low that they were unusable with disabilities with knees and backs. I had to have assistance to get up from it, and my daughter is having back pains weeks later.
Stayed 2 nights in Nov 2025

8/10 Good

Mary Bridget

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The breakfast was nice and lobby was decorated well. I just questioned the area. I think Birch run has seen better days
Stayed 1 night in Nov 2025

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Nov 2025

8/10 Good

Jeffrey A

Travelled with family
Liked: Amenities
Staff was very helpful and friendly
Stayed 1 night in Nov 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities
Quick check-in. Very clean, friendly staff. Very good breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Ted

Stayed 1 night in Nov 2025