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The Royal Garden Kowloon East

4.5 star property

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Photo gallery for The Royal Garden Kowloon East

Exterior
Restaurant
Seasonal outdoor pool
Valet parking (surcharge) (600 per day)
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Gym

Explore the area

View in a map
No. 3 Tong Tak Street, Tseung Kwan O, Sai Kung District, Sai Kung
  • Place, Hong Kong Velodrome
    ‪8 min walk‬
  • Place, Haven of Hope Hospital
    ‪10 min walk‬
  • Place, Silverstrand Beach
    ‪3 min drive‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪38 min drive‬

Room options

Standard Double Room, Non Smoking, City View

  • City view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room, City View

  • City view
  • 36 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Double Room, City View

  • City view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Comfort Double Room, City View

  • City view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

Family Quadruple Room, City View

  • City view
  • 36 sq m
  • Sleeps 4
  • 2 Single Bunk Beds and 1 King Bed

View all photos for Club Studio Suite, City View

Club Studio Suite, City View | Living area

Club Studio Suite, City View

  • City view
  • 77 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Elite Double Room, Patio, Garden View

Elite Double Room, Patio, Garden View

Elite Double Room, Patio, Garden View

  • Garden view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Signature Room, City View

  • City view
  • 36 sq m
  • Sleeps 2
  • 2 Large Single Bunk Beds

Junior Suite, City View

  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Elite Double Room, Patio, Garden View

  • Garden view
  • 38 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Double Room, City View

  • City view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room, City View

  • City view
  • 36 sq m
  • Sleeps 2
  • 2 Single Beds

Family Suite, Non Smoking, City View

  • City view
  • 44 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 Queen Bed and 2 Single Bunk Beds

Elite Suite, Non Smoking, City View

  • City view
  • 7 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Elite Suite, Non Smoking, City View

  • City view
  • 114 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

The Royal Garden Kowloon East

Luxury hotel with a seasonal outdoor pool connected to a shopping center in Sai Kung
A restaurant, a fitness center, and a sauna are available at this smoke-free hotel. Free WiFi in public areas and a free shopping center shuttle are also provided. Other amenities include a coffee shop/cafe, valet parking, and 24-hour room service.
The Royal Garden Kowloon East offers 366 accommodations with minibars and safes. Rooms open to patios. LCD televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desk chairs and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna, a fitness center, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at The Royal Garden Kowloon East. During your stay, you'll be connected to a shopping center and close to Kowloon Bay. Features include free WiFi in public areas and free train station pick-up service, plus a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 50+ Mbps)
  • Options for a bite to eat include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym, a sauna, and bike rentals
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • 5 minutes by car from Victoria Harbour and 5 minutes from Kowloon Bay
  • Free train station pick-up, train station drop-off, and shopping center shuttle service
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
The Royal Garden Kowloon East offers its guests a seasonal outdoor pool, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. A business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. The luxury The Royal Garden Kowloon East also features a vending machine, a garden, and concierge services. A shopping center shuttle, a train station pick-up service, and a train station drop-off service are free. For a fee, parking is available.

This 4.5-star Sai Kung hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Fine Foods Lounge - Onsite coffee shop.
Cielo - This restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle from 9:00 AM to 8:00 PM
  • Train station shuttle at scheduled times
  • Free shopping centre shuttle
  • Free train station drop-off
  • Covered valet parking on site (HKD 600 per day)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: HKD 283.30 for adults and HKD 228.80 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Cielo
  • Fine Foods Lounge

Things to do

  • Bicycle rentals
  • Gym
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 1 building
  • 47 floors
  • Banquet hall
  • Built in 2012
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Rooftop garden
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from July 2 2025 to July 31 2026 (completion date subject to change). The following areas are affected:
  • Front desk
  • Lobby
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: HKD 500 per pet, per day, plus a deposit of HKD 2000 per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for HKD 450.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 500 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately HKD 283.3 for adults and HKD 228.8 for children
  • Covered valet parking fee: HKD 600 per day
  • Pet deposit: HKD 2000 per day
  • Pet fee: HKD 500 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: HKD 450.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Royal Garden Kowloon East offers transfers from the train station. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open April 01 and close November 17.
  • Pool access available from 8:00 AM to 8:00 PM.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hong Kong Kowloon East
Crowne Plaza Hotel Kowloon Hong Kong East
Crowne Plaza Hong Kong Kowloon East Hotel
Crowne Plaza Hong Kong Hotel
Crowne Plaza Hong Kong
Crowne Plaza Hong Kong Kowloon East
Crowne Plaza Hong Kong Kowloon East by IHG Hotel
Crowne Plaza Hong Kong Kowloon East an IHG Hotel
Crowne Plaza Hong Kong Kowloon East by IHG Sai Kung
Crowne Plaza Hong Kong Kowloon East by IHG Hotel Sai Kung

The Royal Garden Kowloon East Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 551 out of 1000 reviews
Rating 8 - Good. 328 out of 1000 reviews
Rating 6 - Okay. 74 out of 1000 reviews
Rating 4 - Poor. 20 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Chantelle

Liked: Cleanliness, property conditions & facilities
Reception staff is really professional, housekeeping can be improved and be more consistent though.
Stayed 15 nights in Oct 2025

6/10 Okay

Chen

Liked: Amenities
Not at all. I had to request to change to another room as the water tap in toilet is not working properly.
Stayed 7 nights in Oct 2025

10/10 Excellent

Heintej

Stayed 3 nights in Oct 2025

10/10 Excellent

Jin-Peng

Stayed 1 night in Oct 2025

8/10 Good

Honwae

Stayed 5 nights in Oct 2025

8/10 Good

Jen-Yung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Install self-laundry facility
Stayed 3 nights in Oct 2025

2/10 Terrible

Karen

Stayed 3 nights in Oct 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and very convenient location - just minutes from Tseung Kwan O station and various buses to central Kowloon. Staff were able to accommodate my request for two beds even when I could only book one on Expedia, with a short wait. If given the chance, I will definitely stay here again.
Stayed 7 nights in Oct 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, amenities
Our room was wonderfully clean and spacious, and I loved the air purifier that kept the air feeling fresh. Every morning, we were treated to a fantastic breakfast with a huge selection of healthy, quality foods. The entire staff made us feel right at home; everyone from the front desk and lobby to the restaurant and shuttle bus driver was so friendly, welcoming, and eager to help.
Stayed 6 nights in Oct 2025

10/10 Excellent

Eliane

Stayed 2 nights in Oct 2025

10/10 Excellent

Usha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in a good location with public transport and shopping facilities nearby. Great customer service and very clean facilities.
Stayed 4 nights in Oct 2025

10/10 Excellent

Cheuk Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Konii

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good experience with our stay. Transportation /location is very convenient.
Stayed 6 nights in Sep 2025

4/10 Poor

Thong Kien

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The service is vary bed....
Stayed 6 nights in Sep 2025

10/10 Excellent

Wing chong Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 5 nights in Sep 2025

10/10 Excellent

Chun Yin

Stayed 22 nights in Aug 2025

10/10 Excellent

Rassendyll

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. very helpful and friendly. Property conditions a little bit run down, need over haul update.
Stayed 6 nights in Aug 2025

10/10 Excellent

Rassendyll

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, very helpful and friendly. Property conditions is a little bit run down, need to have an over haul update.
Stayed 10 nights in Sep 2025

4/10 Poor

Wing Man

Stayed 1 night in Jun 2025

10/10 Excellent

Emily Wai Man

Travelled with family and small children
Liked: Amenities
Clean room. Reception staff needs more training.
Stayed 9 nights in Sep 2025

8/10 Good

yick man

Liked: Cleanliness, staff & service, property conditions & facilities
OVER ALL IS GOOD
Stayed 7 nights in Sep 2025

10/10 Excellent

Bernard, Tacoma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager was very helpful. Spent a good amount of time with me on services relating to transportation in China.
Stayed 3 nights in Aug 2025

6/10 Okay

Hok Yin Leo

Travelled with family
Liked: Cleanliness
The hotel is very close to shopping..There is alot of restaurants in the mall so don't eat breakfast in the hotel. The quality of the hotel breakfast is bad.
Stayed 7 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 15 nights in Jul 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to MTR, close to pop corn mall , easy shopping and take MTR , no need to walk under the rain . The facilities inside the hotel is excellent , comfortable clean room, all staffs service are so prefect and make me feel warm and safe .
Stayed 21 nights in Jul 2025