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Novotel Saint-Étienne Centre Gare Châteaucreux

4.0 star property

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Photo gallery for Novotel Saint-Étienne Centre Gare Châteaucreux

Bar (on property)
Miscellaneous
Shower, eco-friendly toiletries, hair dryer, towels
Classic Twin Room, 2 Single Beds
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
5 Cours Antoine Guichard, Saint-Etienne, Loire, 42000
  • Place, Saint-Étienne Exhibition Park
    ‪15 min walk‬
  • Place, Cité du Design
    ‪4 min drive‬
  • Place, Zenith Saint-Etienne Metropole
    ‪4 min drive‬
  • Airport, Saint-Etienne (EBU-Saint-Etienne - Loire Intl.)
    ‪25 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

In-room safe, desk, blackout curtains, soundproofing

Classic Room, 1 Double Bed

8.4 out of 10
Very good
(7 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Room, 1 Queen Bed, Accessible

Classic Room, 1 Queen Bed, Accessible

Classic Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Similar properties

Exterior
ibis Styles Saint Étienne Gare Châteaucreux
Châteaucreux
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
4.1 out of 5, Very good, 116 reviews
The price is €111
includes taxes & fees
11 Jul - 12 Jul
ibis Styles Saint Étienne Gare Châteaucreux

About this property

Novotel Saint-Étienne Centre Gare Châteaucreux

A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, self parking, and concierge services. Housekeeping is available on request.
Novotel Saint-Étienne Centre Gare Châteaucreux offers 77 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Saint-Etienne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

With your stay at Novotel Saint-Étienne Centre Gare Châteaucreux, you're connected to the convention center and just a quick walk from Museum of Modern Art. You'll find features like free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym and archery
  • Just a 3-minute drive from Zenith Saint-Etienne Metropole and a few minutes from Cité du Design
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 4 meeting rooms available. A fitness center, a terrace, and concierge services are also featured at the business-friendly Novotel Saint-Étienne Centre Gare Châteaucreux. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Saint-Etienne hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM.
Novotel Saint-Étienne Centre Gare Châteaucreux has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (EUR 11 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 19.50 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Archery
  • Billiards/pool table
  • Gym
  • Shopping centre

Family friendly

  • Baby bath
  • Children's games
  • Free rollaway/extra bed
  • High chair
  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 4 meeting rooms

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 9 per pet, per day
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.76 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 19.50 per person
  • Covered self parking fee: EUR 11 per day (in/out privileges)
  • Pet fee: EUR 9 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This hotel caters to LGBTQ+ guests.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Novotel Gare Opening March 2019 Hotel
Novotel Gare Opening March 2019
Novotel Saint Étienne Centre Gare
Novotel Saint-Étienne Centre Gare Hotel Saint-Etienne
Novotel Saint-Étienne Centre Gare Saint-Etienne
Hotel Novotel Saint-Étienne Centre Gare Saint-Etienne
Saint-Etienne Novotel Saint-Étienne Centre Gare Hotel
Novotel Saint-Étienne Centre Gare Hotel
Hotel Novotel Saint-Étienne Centre Gare
Novotel Saint Etienne Centre Gare (Opening March 2019)
Novotel Saint Etienne Gare
Novotel Saint-Étienne Centre Gare Châteaucreux Hotel
Novotel Saint-Étienne Centre Gare Châteaucreux Saint-Etienne

Novotel Saint-Étienne Centre Gare Châteaucreux Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 72 out of 129 reviews
Rating 8 - Good. 41 out of 129 reviews
Rating 6 - Okay. 13 out of 129 reviews
Rating 4 - Poor. 2 out of 129 reviews
Rating 2 - Terrible. 1 out of 129 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay in clean and newly built hotel. Very comfortable.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Raghavan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location for all visitors to Saint Etienne
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The layout of the room is ideal; spacious sitting area and ample space in the shower area.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Jo Ann

Liked: Cleanliness, staff & service, amenities
Excellent 😀
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Remi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon hotel

Excellent hotel. Personnel extremement serviable.
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Robert

Liked: Cleanliness
Property was ok , although limited dinning opportunities in the evening within the hotel, satisfactory restaurant next door .
Stayed 1 night in Aug 2024
Verified

8/10 Good

Jo Ann

Liked: Cleanliness, staff & service, amenities
Top
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

KHALID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Dec 2023
Verified

8/10 Good

Cosmina

Liked: Cleanliness, staff & service, property conditions & facilities
All went very well
Stayed 17 nights in Aug 2024
Verified

6/10 Okay

Benoit

Liked: Cleanliness, amenities
Je suis d'habitude très satisfait de novotel, mais suis déçu par ce séjour: personnel de ménage mal polis, des difficultés à l'arrivé pour le tchek-in, et si vous arriver un peut tard pour le petit-déjeuner il n'y a plus grand choses....
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Geneviève

Liked: Cleanliness, staff & service, amenities
Chambre de bonne taille et propre.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Sidney

Liked: Cleanliness, staff & service, amenities
Le personnel, tout comme la chambre, était très agréable. J’ai particulièrement apprécié la dame de ménage, d’une gentillesse incroyable. J’ai beaucoup aimé l’hôtel.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jean-Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien situé près des transports publics. Espaces et chambre spacieux. Personnel accueillant et accommodant.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Javier

Liked: Cleanliness, amenities, property conditions & facilities
Très bonne expérience!
Stayed 1 night in Jun 2025
Verified

8/10 Good

Javier

Liked: Cleanliness, staff & service, amenities
Les chambres toujours sur éclairées avec des leds rouges, vertes, etc mais qui affectent la qualité du sommeil. Dommage. Mais il s’agit d’une réalité propre à tous les marques hors palaces.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

hassen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELLENT

Je viens régulièrement ds cet hotel. Petsonnel tres accueillant et tres agreable.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

hassen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCEPTIONNEL

Rarement vu un personnel aussi agréable et professionnel. Bel hôtel, très bien situé. MERCIIIIIIIIIIIIIIIIII
Stayed 1 night in Aug 2024
Verified

8/10 Good

philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Novotel dans la moyenne

Si vous venez en train c’est parfait, hôtel en face de la gare MAIS si vous venez en voiture alors mieux vaut aller ailleurs. Peu de places autour, stationnement payant, et parking de l’hôtel pas pratique et très étroit pour les véhicules d’aujourd’hui. Tarif : 11€ la nuit. Sinon personnel ok, hôtel et chambres propres, wifi ok. La chambre est classique Novotel, sans surprise excepté une bouteille en verre vide dans le minibar… ça c’est inédit dans un Novotel et sans intérêt ! Aucun produit de courtoisie… donc une mini bouteille d’evian aurait été la bienvenue.
Stayed 1 night in Feb 2024
Verified

6/10 Okay

Jeremy

Liked: Cleanliness, staff & service, room comfort

Place de parking dérisoire

Place de parking dérisoire en clair : venez tôt pour en avoir une et ne partez surtout pas de l'hôtel. Sinon la place ne sera plus disponible... Le reste est très satisfaisant
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Voyage professionnel une nuit

Tout était parfait
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastique hotel

Fantastique. Hotel soigné. Parfaitement propre et bien aménagé. Chambre confortable et avec tout ce qu il faut pour passer une nuit douce. Accueil plein de gentillesse. Et petit dejeuner parfait. Un grand choix de choses délicieuses. Nous reviendrons
Stayed 1 night in May 2023
Verified

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Juste du bonheur!! TOP!! Merci pour tout!!
Stayed 4 nights in Mar 2023
Verified

8/10 Good

SAFFRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

De passage à Saint Étienne !

La chambre est spacieuse, très propre et sécurisée. Mais quelques prestations sont à revoit : matelas trop mous , flacon de gel douche vide dans la douche et un lit n'avait pas de drap housse. Ces petits détails semblent anodins mais je m'attendais à mieux de la part d'un hotel 4 étoiles.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Martine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Établissement très récent, très bon niveau de prestations
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Margaux

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super

J'y ai séjourné seule une nuit pour un déplacement professionnel, hôtel propre calme et bien situé. Super accueil à la réception, ainsi qu'au bar. Mention spécial pour Ouahiba qui est top 👌. Merci
Stayed 1 night in Aug 2022