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Urban Style L'Étape

3.0 star property

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Superior Double Room, Terrace | Bathroom
Interior
Superior Double Room, Terrace
Bar (on property)
Superior Double Room, Terrace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
18 Avenue de la Republique, Saint-Flour, Cantal, 15100
  • Place, Saint-Flour Cathedral
    ‪12 min walk‬
  • Place, Musée de la Haute Auvergne
    ‪12 min walk‬
  • Place, Le Lioran
    ‪39 min drive‬

Room options

View all photos for Superior Double Room, Terrace

Superior Double Room, Terrace

Superior Double Room, Terrace

  • Mountain view
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

9.8 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Triple Room

Comfort Triple Room

Comfort Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Twin Room

Comfort Twin Room

Comfort Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

  • Sleeps 5
  • 1 Double Bed and 3 Single Beds
  • Free Wi-Fi

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The price is €52
includes taxes & fees
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About this property

Urban Style L'Étape

A restaurant, a bar/lounge, and a meeting room are available at this smoke-free hotel. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance, and a garden are onsite.
Urban Style L'Étape offers 23 accommodations with hair dryers and complimentary toiletries. Satellite television is provided. Guests can surf the web using the complimentary wireless Internet access. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
During your stay at Urban Style L'Étape, you'll be within walking distance of Musée de la Haute Auvergne. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include free lobby newspapers, a meeting room, and a terrace
  • Within a 15-minute walk of Musée de la Haute Auvergne and Saint-Flour Cathedral
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, ski storage, and tour/ticket assistance are also featured at Urban Style L'Étape.

This 3-star Saint-Flour hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:00 AM.
Onsite venue - This restaurant specializes in French cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; EUR 14.50 for adults and EUR 7.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Ski passes
  • Ski storage

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 20 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.11 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14.5 for adults and EUR 7.5 for children
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
The front desk at this property is open daily from 6:30 AM - 9:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Grand Hôtel l'Etape
Grand Hôtel l'Etape Saint-Flour
Grand l'Etape
Grand l'Etape Saint-Flour
Citotel L'etape Hotel Saint-Flour
Citotel L'etape Hotel
Citotel L'etape Saint-Flour
Citotel L'etape
Citotel L'etape Hotel
Citotel L'etape Saint-Flour
Citotel L'etape Hotel Saint-Flour

Urban Style L'Étape Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 82 out of 161 reviews
Rating 8 - Good. 65 out of 161 reviews
Rating 6 - Okay. 11 out of 161 reviews
Rating 4 - Poor. 3 out of 161 reviews
Rating 2 - Terrible. 0 out of 161 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is great. The hotel is very clean and comfortable and the staff is very friendly. The restaurant for breakfast or dinner is wonderful.
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities
Locker room and staff. Great restaurant with amazing food which allows dogs!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in this hotel for two nights. The staff were wonderful, patient and helpful. The jazz music night for dinner was a lovely evening. Overall, I'd recommend this place for a short stay.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

ISABEL

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

CYRILLE

Liked: Cleanliness, staff & service, amenities
Accueil pro et souriant. Chambre coquette, rénovée et la cuisine du restaurant est de qualité et de belle présentation. Personnels efficaces
Stayed 1 night in Jan 2026
Verified

8/10 Good

Loic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manque un peu d'isolation dans les chambres sinon séjour agréable
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Julia

Dommage j’avais une chambre pour personne en état de handicap
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

CYRILLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un accueil professionnel et souriant, chambre confortable, emplacement idéal
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Magali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre spacieuse, deco sympa, bon accueil et très bon petit déjeuner. Pas de parking mais nous n’avons pas eu de souci à trouver une place dans la rue en bas de l’hôtel, il y a aussi un grand parking public gratuit à quelques minutes à pied.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Eric

Liked: Staff & service

Séjour bon RAS

BON SEJOUR
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

CYRILLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tres bon rapport qualité prix

Cest mon deuxième séjours et toujours aussi satisfait. Services, chambre, restauration, petit déjeuner. Tout y est
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

ANAIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

Accueil chaleureux, chambre très propre et bien rénovée
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

CYRILLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent rapport qualité prix

Jolie découverte. Chambre confortable. Bonne restauration et petit déjeuner. Personnels au top
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Berge

Liked: Room comfort
RAS
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Chambre impeccable, spacieuse. Le restaurant est excellent, les produits sont de très bonne qualité. Et le petit dejeuner etait royal avec beaucoup de choix mais egalement très qualitatif.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Gaëlle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour extraordinaire

Un séjour une fois de plus exceptionnel !! De l’accueil à la chambre c’est un 0 faute ! Et la cuisine…un véritable régal pour les yeux et les papilles !!
Stayed 1 night in May 2024
Verified

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

l'interieur des chambres bien décorée

sur le site de hotel.com la photo de l'extérieur n'est pas très réussie mais la déco des chambres est TB. lit confortable. seul bémol = très mal insonnorisé, on entend le voisin éternuer. Hotel situé "en bas" de la ville c'est à dire pas vraiment dans le centre mais facile de se garer. PDJ bien
Stayed 2 nights in May 2024
Verified

8/10 Good

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rapport qualité prix parfait Le personnel très sympa
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait

Très bien je recommande
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

ISABELLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel à conseiller

Hôtel bien situé dans la partie basse de lla ville. Restaurant gastronomique au sein de l hôtel, complet, nous sommes donc allés dîner tout près, dans un restaurant conseillé par l hôtel et n avons pas été déçus. Le petit-déjeuner de l hôtel était exceptionnel, copieux, avec des produits locaux de qualité. Ravis de cette soirée d étape.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hôtel

Excellent hotel. Chambre spacieuse, bien équipée et grande. Petit déjeuner complet et de qualité.
Stayed 1 night in Oct 2023
Verified

8/10 Good

christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil chaleureux, repas élaborés et très savoureux. Nous avions notre chien durant ce séjour, et tout s'est bien passé. Il a été accepté partout (salle du restaurant y compris ) . Aucune remarque négative, même des autres clients .
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Didier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eqipe tre sympa tres accueillante Restaurant. Tres bons ! Bon rappôrt qualite prix
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Quentin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excrptionnel !

Excellent accueil. Grand sens du service client ! Merci !
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien passer une petite panne d’ascenseur le dimanche mais ça on peut pas prévoir équipe sérieuse déjeuner nickel
Stayed 2 nights in Aug 2022