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Hôtel Mercure Paris Ouest Saint Germain

4.0 star property

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Exterior
Breakfast and dinner served
Breakfast and dinner served
Superior Room, 1 Double Bed
Breakfast and dinner served

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
11 avenue des Loges, Saint-Germain-en-Laye, Yvelines, 78100
  • Place, Great Basin
    ‪5 min walk‬
  • Place, Château de St-Germain-en-Laye
    ‪8 min walk‬
  • Place, Saint-Germain-en-Laye National Museum of Archaeology
    ‪8 min walk‬
  • Airport, Paris (CDG-Roissy-Charles de Gaulle)
    ‪54 min drive‬

Room options

Superior Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Standard Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds

Standard Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

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About this property

Hôtel Mercure Paris Ouest Saint Germain

A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, dry cleaning, and laundry facilities. Housekeeping is available on request.
Hôtel Mercure Paris Ouest Saint Germain offers 56 accommodations with free minibar items and safes. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Saint-Germain-en-Laye hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

During your stay at Hôtel Mercure Paris Ouest Saint Germain, you're just a quick walk from Château de St-Germain-en-Laye. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at A l'Epicerie, a theme restaurant that serves French cuisine
  • Buffet breakfast served daily for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • 0.4 mi (0.7 km) from Château de St-Germain-en-Laye and 8.6 mi (13.9 km) from Palace of Versailles
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. The business-friendly Hôtel Mercure Paris Ouest Saint Germain also features a terrace, a garden, and complimentary newspapers in the lobby. Self parking is free.

This 4-star Saint-Germain-en-Laye hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11 AM.
A l'Epicerie - This theme restaurant specializes in French cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11 AM on weekends; EUR 19.50 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • A l'Epicerie

Things to do

  • 9-hole adjacent golf course
  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.48 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19.50 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Mercure Paris Ouest Saint Germain Saint-Germain-en-Laye
Hôtel Mercure Paris Ouest Saint Germain
Mercure Paris Ouest Saint Germain Saint-Germain-en-Laye
Hôtel Mercure Paris Ouest Saint Germain Saint-Germain-en-Laye
Mercure Paris Ouest Saint Germain Saint-Germain-en-Laye
Hôtel Mercure Paris Ouest Saint Germain Hotel
Hôtel Mercure Paris Ouest Saint Germain Saint-Germain-en-Laye
Mercure Paris Ouest Saint Germain
Hotel Hôtel Mercure Paris Ouest Saint Germain
Ermitage Des Loges

Hôtel Mercure Paris Ouest Saint Germain Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 13 out of 44 reviews
Rating 8 - Good. 15 out of 44 reviews
Rating 6 - Okay. 9 out of 44 reviews
Rating 4 - Poor. 3 out of 44 reviews
Rating 2 - Terrible. 4 out of 44 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in a lovely location

After having read a number of negative reviews about this hotel, I was pleasantly surprised. I stayed in one of the nice renovated rooms. The hotel was in a lovely location close to the castle. The service was good and staff helpful. My only small complaint is there was no shower gel in my room nor milk for tea/coffee.
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Arnaud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking petit. Bonne situation.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Paul

Liked: Cleanliness, staff & service
The room was adequately sized but the shower was cramped. The bed was very comfortable and the room warm. The lift was out of order during some of our stay. The staff were very friendly and breakfast was good (although I think they should invest in a heater to keep the eggs, bacon and sausages piping hot). Overall a positive impression of a hotel well situated for access to the RER station and town centre.
Stayed 4 nights in Sep 2025
Verified

4/10 Poor

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Problem with the booking decreased the impression. Also no conditioner in the shower.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities

Pas mal

➕️ Propre, chambre spacieuse, bon emplacement ➖️ Ascenseur en panne, Abat-jour SDB cassé, matelas très ferme
Stayed 1 night in Jul 2025
Verified

4/10 Poor

PIERRE-JEAN

Dommage

La chambre était bien, cependant l’hôtel accueillait un séminaire donc ça a été la fête et des cries jusqu’à 3h00 du matin. Avec la climatisation qui faisait un bruit d’eau qui s’écoule toute la nuit. Je peux dire qu’on n’a pas très bien dormi et que la nuit a été courte. Sinon le cadre, resto et ville très bien. Dommage
Stayed 1 night in Dec 2024
Verified

8/10 Good

Olivier

Liked: Cleanliness, staff & service
Bien comme d’habitude avec un personnel compétant .. et aussi comme d’habitude … il fait froid dans les chambres avec un parametrage pour économie pas adéquate à la période hivernale…
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

BELLANZA

Liked: Cleanliness, staff & service, property conditions & facilities
Beau cadre
Stayed 1 night in Jul 2024
Verified

2/10 Terrible

jean francois

Liked: Staff & service

Chambre 442 non recommendable

Chambre vetuste,vitre opaque et sale,balcon pas entretenu, Pas de support papier toilette,
Stayed 1 night in Jul 2024
Verified

8/10 Good

CHRISTIAN

Liked: Cleanliness, property conditions & facilities, room comfort

Peut mieux faire

Le service au restaurant edtctres flottant
Stayed 2 nights in Feb 2024
Verified

6/10 Okay

Hartmut

Liked: Staff & service
Aufgrund des Airport-Streiks wurden alle Flüge gestrichen. Hotel informiert, dass wir erst 1 Tag später anreisen. Das Hotel hat daher nur 3 Nächte berechnet, jedoch 121,50 € Umbuchungsgebühr berechnet. Der Betrag wurde meinerseits im Hotel beglichen. Somit steht die Rücküberweisung der stornierten Nacht seitens Expedia noch aus.
Stayed 4 nights in Feb 2024
Verified

8/10 Good

PATRICE ROGER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ayant un probleme de mobilite (jambe droite blessee), l'absence d'ascensseur en panne pendant tout mon sejour m'a beaucoup gene... De plus, de facon subjective, j'ai trouve dommage que personne dans le staff ne soit capable de fournir des informations sur les activites festives en ville... C'etait comme si ils etaient completement deconnectes de la ville...
Stayed 2 nights in Nov 2023
Verified

6/10 Okay

Olivier

Très mauvais rapport qualité prix . Peux d’intérêt … idem pour les extérieurs et le parking ..
Stayed 1 night in Nov 2023
Verified

8/10 Good

Astrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon sejour

Nous avons passes un tres bon sejour. Le petit déjeuner était bon et de bonne qualité, le personnel aimable et efficace Nous recommandons.
Stayed 1 night in Sep 2023
Verified

2/10 Terrible

BRUNO

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

A fuir !!!

HORRIBLE !!! La fenetre de la chambre est inexistante ! Il faisait une T° negative dehors et le froid s'introduisait ds la cbre.... la clim "reversible" n'a pas réussi à réchauffer la piece donc je me suis gelé toute la nuit Avec 3 etoiles et au prix des chambres, il faudra penser à investir dans des fenetres digne de ce nom .... à moins que ce ne soint pas des etoiles mais des " * "
Stayed 1 night in Dec 2022
Verified

4/10 Poor

thomas

Disliked: Cleanliness, staff & service, room comfort

Plus hall de gare qu'un hotel ...(froid, attente.)

Arrivé tard dans la nuit, on me demande de faire toutes les demarches avant d'avoir ma chambre (paiement de la taxe de sejour....) alors que la réservation etait pré payé Pas de chauffage dans la chambre 103 La température devait etre de 14 degré Hygiène moyenne : papier toilette coincé entre la lunettes et les toilettes Femmes de menages qui rentre plusieurs fois dans la chambre a partir de 8h, alors que je suis arrivé a 2h30 du matin et que je souhaitai me reposer Pas de personne à l'accueil au depart a midi , juste un écriteau pour informer que la personne etait absente
Stayed 1 night in Dec 2022
Verified

6/10 Okay

GREGOIRE

Stayed 1 night in Feb 2026
Verified

10/10 Excellent

David

Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Pierre-Marie

Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Quentin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

MARTINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Jose Alejandro

Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Yuichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025
Verified

8/10 Good

Mélanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Xavier

Stayed 2 nights in Jan 2025