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Hotel Val d'Este

2.0 star property

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Photo gallery for Hotel Val d'Este

Front of property – evening/night
Panoramic Triple Room
Dining
Interior
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast available
  • Free WiFi

Explore the area

View in a map
Place de l'Eglise, Saint-Gervais-les-Bains, 74170
  • Place, Saint-Gervais Ski Resort
    ‪1 min walk‬
  • Place, St. Gervais Gondola
    ‪9 min walk‬
  • Place, Les Thermes de Saint-Gervais
    ‪13 min walk‬

Room options

View all photos for Panoramic Double Room

Panoramic Double Room

Panoramic Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room

Desk, free cots/infant beds, free WiFi

Classic Double Room

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Panoramic Triple Room

Panoramic Triple Room

Panoramic Triple Room

  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Superior Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Triple Room

Desk, free cots/infant beds, free WiFi

Classic Triple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

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Plan B - Living Saint-Gervais
  • Pet-friendly
  • Free WiFi
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4.4 out of 5, Excellent, 43 reviews
The price is €85
includes taxes & fees
17 Dec - 18 Dec
Plan B - Living Saint-Gervais

About this property

Hotel Val d'Este

Mountain ski retreat with bar/lounge and free ski shuttles
Hotel Val d'Este offers a convenient ski shuttle service; those who skip the slopes can take advantage of a bar/lounge, ski storage, and complimentary wireless internet access. Housekeeping is available on request.
Hotel Val d'Este offers 16 accommodations. 50-cm flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers. This Saint-Gervais-les-Bains hotel provides complimentary wireless Internet access. Housekeeping is offered on request and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hotel Val d'Este, you'll be within walking distance of Saint-Gervais Ski Resort. You'll find features like free WiFi in public areas and a free ski shuttle, plus a bar.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include a front-desk safe and a terrace
  • Within a 15-minute walk of Saint-Gervais Ski Resort and St. Gervais Gondola
  • Free ski shuttle service
  • Pets welcome for a fee
Getting to the slopes is a breeze with the hotel's complimentary ski shuttle. When the sun goes down, sip après-ski drinks in the hotel's bar.

Public spaces have free WiFi.

This Saint-Gervais-les-Bains hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 9:30 AM.
Le Val d'Este Open House - Onsite bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking within 200 metres
  • Free ski shuttle

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: EUR 9.80 for adults and EUR 9.80 for children
  • A bar/lounge

Restaurants on site

  • Le Val d'Este Open House

Things to do

  • Ski storage

Family friendly

  • In-room cot

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Outdoors

  • Terrace

Accessibility

  • 5 steps to reach entrance
  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 50-cm flat-screen TV with cable channels

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 8:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 4:00 PM - 8:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours), private entrance

Pets

  • Pets: EUR 5 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 9.80 for adults and EUR 9.80 for children
  • Pet fee: EUR 5 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 4:00 PM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Val d'Este Saint-Gervais-les-Bains
Hôtel Val d'Este
Val d'Este Saint-Gervais-les-Bains
Val d'Este
Hôtel Val d'Este
Hotel Val d'Este Hotel
Hotel Val d'Este Saint-Gervais-les-Bains
Hotel Val d'Este Hotel Saint-Gervais-les-Bains

Reviews

Hotel Val d'Este Reviews

8.4

Very good

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 26 out of 57 reviews
Rating 8 - Good. 20 out of 57 reviews
Rating 6 - Okay. 8 out of 57 reviews
Rating 4 - Poor. 2 out of 57 reviews
Rating 2 - Terrible. 1 out of 57 reviews

Reviews

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent comfortable accomodation

Lovely comfortable accommodation in the centre of town surrounded by many busy eating places.
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean.
Stayed 2 nights in Aug 2025

8/10 Good

Jana

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, lovely friendly staff and atmosphere. Good continental breakfast. Would stay again
Stayed 3 nights in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful.
Stayed 1 night in Jun 2024

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff.
Stayed 3 nights in Mar 2024

6/10 Okay

PERRY

Liked: Cleanliness, staff & service
To be fair we booked a room last minute based on price. The room was 4th floor in the eaves overlooking a busy bar. As a place to crash for a night it was okay, a week there might be a bit much. The receptionist was friendly and helpful, but there appeared to be no staff resident in the hotel overnight.
Stayed 1 night in Mar 2024

8/10 Good

Charlotte

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The highlights of this hotel were the friendly service and great location. All the members of staff were helpful and cheerful and it was a great place to stay. The rooms were clean and comfortable.
Stayed 4 nights in Mar 2024

6/10 Okay

Verified traveller

Disliked: Staff & service

Wouldn’t choose this hotel again

Staff were polite but not friendly or helpful. Room was dark, up three flights of stairs (no lift and no help offered with cases). Beds were ok and clean. No extras anywhere in the room: paper cups (no glasses), no kettle, no convenient power socket. Breakfast was a bit mean: a tired orange and some old apples were the only fruit on offer on day 1, just the old apples on days 2&3; no croissants by the later breakfast times, no eggs etc. Postion in St G is central and very convenient. Parking free in multi-storey 5 minutes walk away.
Stayed 3 nights in Mar 2024

10/10 Excellent

terri

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so kind and accommodating to us. We speak no French and they worked with us and were very patient. They gave us wonderful advice on sightseeing and transportation. Breakfast was wonderful. We will be staying again
Stayed 2 nights in Feb 2024

6/10 Okay

Robert

Nice clean but basic room.

We just needed something simple and clean. The room was both of these, nice and hot radiators with stats to dry ski clothes, comfy beds and ok breakfast . All quite basic, but happy with what we got.

8/10 Good

2 Skiers, London

Liked: Cleanliness, staff & service, room comfort

Excellent base for mountain activities!

Decor a little dated, but very clean, warm and comfortable with plenty of space in the room we had. We received a warm welcome and the staff were excellent. Good central location in the village and close to all amenities and the Bettex lift to the mountains. All in all, good value and would definitely stay here again. Thank you.

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

lovely little hotel near ski lifts

We were welcomed really warmly. There had been a mix up with our booking which the hotel staff sorted out with no fuss - that is a real test of a hotel and they dealt with it admirably. The furnishings are traditional savoyard style which give the rooms a comfy, rustic ambiance. The bed was really comfortable, the room warm with lovely bathroom and endless hot water. Lovely balconies with great views - either of the village and baroque church at the front, or the mountains at the back. Breakfast was good. The bar is open until 8pm then it's all quiet. There is a key code system to come and go as you please. The location is perfect - an easy walk to the ski lift, whilst also being in the centre of the village next to the tourist information office, two supermarkets, many shops, restaurants and tea rooms. There is a free shuttle bus to the ski lift and to other nearby ski resorts.

8/10 Good

Verified traveller

Liked: Cleanliness
The room was extremely hot with no fan to circulate the air. The shower was very good. The hotel is in a great position in the centre of St Gervais

10/10 Excellent

Ian, Dorset

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Alpine hotel

Lovely hotel, in a fantastic location, in a beautiful town. All staff were very friendly and helpful. Highly recommended

10/10 Excellent

Vouillamoz

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

6/10 Okay

Vincent

Liked: Cleanliness
Disliked: Property conditions & facilities
Hôtel de montagne désué
Stayed 1 night in Aug 2025

8/10 Good

STEPHANE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jean Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel très chaleureux et bienveillant, toujours à l'écoute. Séjour très agréable
Stayed 1 night in Mar 2025

8/10 Good

JAN TORE

Travelled with group
Liked: Cleanliness, staff & service
Rent og pent. Sentralt. God service. Noe slitt utvendig.
Stayed 4 nights in Feb 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Stayed 1 night in Jan 2025

4/10 Poor

Marion

Disliked: Staff & service, property conditions & facilities, room comfort
État général très ancien tout est vintage
Stayed 1 night in Jan 2025

8/10 Good

Melissa

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025