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Hôtel Bel Air

3.0 star property

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Photo gallery for Hôtel Bel Air

View from property
Front of property
Balcony
Daily buffet breakfast (EUR 14.50 per person)
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Parking available
  • Bar
  • Laundry room
  • Room service

Explore the area

View in a map
60 promenade Jacques Thibaud, Saint-Jean-de-Luz, 64500
  • Place, St-Jean-de-Luz Beach
    ‪1 min walk‬
  • Place, Church of St-Jean-Baptiste
    ‪3 min walk‬
  • Place, Port de Saint-Jean-de-Luz
    ‪6 min walk‬
  • Airport, San Sebastian (EAS)
    ‪21 min drive‬

Room options

View all photos for Double or Twin room ( based on availability ), Ocean view

Double or Twin room ( based on availability ), Ocean view | View from room

Double or Twin room ( based on availability ), Ocean view

  • 16 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Double or Twin Room, City View

8.0 out of 10
Very good
(8 reviews)
  • City view
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

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About this property

Hôtel Bel Air

Beachfront hotel for sun and fun
A bar/lounge, self parking, and 24-hour room service are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk, and tour/ticket assistance.
Hôtel Bel Air offers 20 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

During your stay at Hôtel Bel Air, you're just a quick walk from St-Jean-de-Luz Beach. Free WiFi in public areas, a bar, and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Steps from St-Jean-de-Luz Beach and Bay of Biscay
As a guest of Hôtel Bel Air, you'll find a terrace, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Hôtel Bel Air also features dry cleaning/laundry services, 24-hour room service, and a front-desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Saint-Jean-de-Luz hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10 AM.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (surcharge)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10 AM for a fee: EUR 14.50 per person
  • A bar/lounge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • On the beach
  • Terrace

Accessibility

  • Hardwood flooring in public areas
  • Lift
  • Thin carpet in public areas

More

  • 3 floors
  • Built in 1875
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service

More

  • Desk
  • Free daily newspapers
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14.50 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Bel Air Saint-Jean-de-Luz
Bel Air Saint-Jean-de-Luz
Hôtel Bel Air Hotel
Hôtel Bel Air Saint-Jean-de-Luz
Hôtel Bel Air Hotel Saint-Jean-de-Luz

Hôtel Bel Air Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 45 out of 71 reviews
Rating 8 - Good. 21 out of 71 reviews
Rating 6 - Okay. 1 out of 71 reviews
Rating 4 - Poor. 1 out of 71 reviews
Rating 2 - Terrible. 3 out of 71 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
As I said on check-in, this is a lovely old-fashioned family run hotel right on the beach. Reception manned 24/7, all staff helpful, friendly and efficient, free beach towels, nice breakfast, reliable wifi. Those in search of ultra-modern conveniences, who can't live without aircon or sleek contemporary decor, might not like it, but I loved it.
Stayed 3 nights in Aug 2025

6/10 Okay

Vereno E

Travelled with partner
Liked: Cleanliness, staff & service, amenities
wifi is no good and they need improve bathroom supply because do not provided
Stayed 1 night in Oct 2024

10/10 Excellent

Clarissa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property, close to everything in the town- right next to the heart of everything and also right in front of the beach. Very kind and helpful staff all around. The room with sea view and terrace is totally worth it. Comfortable room and bed.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and spoke English well. The location was perfect and close to the beach, shopping and many eating options. The only things I didn't like was the security for their keys to the rooms. They weren't hidden away and they could accidentally be given to the wrong people. Wifi doesn't work on the 3rd floor but did work down in the lounge area.
Stayed 4 nights in Sep 2024

10/10 Excellent

JoAnn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it so much we changed our plans and stayed longer! The Villa is right at the beach promenade, centrally located to shopping and restaurants all within easy walking distance. It is about an 8 minute walk from the train station and has parking available on site. Our room looked out toward the beach, maybe 100 feet away. We slept well in a comfy queen size bed, windows wide open to the fresh air and listened to the waves each night. So soothing. Breakfast was fresh, delicious and plentiful, with views out to the beach. The family and their colleagues who operate the Villa are all genuinely welcoming and helpful. We recommend you make good use of the terrace overlooking the beach while enjoying some wine! Ahhh! Relax and enjoy!
Stayed 3 nights in Sep 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay in this beautiful hotel. The staff were exceptional, kind, helpful, customer and service focused - they were so lovely. The hotel is exceptionally well located, right on the beach, includes free parking and the rooms are perfect. Our bed was big, super comfortable and the linen was fresh and clean. Highly recommend Bel Air as a great place to stay in Saint Jean du Luz.
Stayed 3 nights in Jul 2024

2/10 Terrible

Juan S

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Florin

Stayed 1 night in Jun 2023

10/10 Excellent

Claire

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
An older property but it has charm and lovely staff. We loved our sea view from the small balcony.
Stayed 2 nights in May 2023

4/10 Poor

Amador

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
1.-The AC doesn't exist and no air circulation so it was extremely uncomfortable being at the Hotel anytime since it was too hot 2.- The Little window located in the bathroom must to keep open in order to get any fresh air in the room,it constituye a peril since couples time you can hit your head with the little window door due is located right up the toilet. 3.- The door glas located at the shower is a peril since there is not handle to support a person trying to get out of the shower. 4.- The Manager ( guy with glasses) didn't explain clear the condition for breakfast service to the room,when I tried to get food for my wife,this guy without any kindness, address the issue without kindness. 5.- There is a staff old woman ( wearing a glasses among with the young guy wearing a glasses,they both should be he more Friendly and kind with customers. 6.- The rest of staff ( guy with long hair,Paula, young lady with glasses in the kitchen area)are amazing, extremely friendly and kindness, always willing to help and worry about how we were feeling, especially the guy with long hair and the young lady at the restaurant who manages the breakfast process,she is amazing. 6.- The location is amazing, restaurants,beach,bars and the whole downtown area is beautiful and romantic. I definitely will come back to Saint Jean de Luz,but this hotel needs a AC , and these two persons ( the manager and old lady with glasses)removed and get customer service training . Amador
Stayed 3 nights in Jul 2022

8/10 Good

Patrick

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2022

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2021

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent stay

Stayed 5 nights in Jul 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, efficient staff, nicely maintained old style hotel.
Stayed 3 nights in Sep 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoy Saint Jean de Luz

Really great hotel, super service and right on the promenade.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel close to the beach

nice hotel close to the beach the staff were friendly but not intrusive and the cleanliness was top class
Stayed 7 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location.

Great location, beach, the town, restaurants all within walking distance, beach is across the street very little traffic. Real good breakfast.
Stayed 3 nights in Jun 2018

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Bel Air in beautiful St.Jean de Luz

Hotel Bel Air is very well situated next to the beach. The staff is wonderful, making our stay lovely!
Stayed 1 night in Jun 2018

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great family run hotel. Right on the beach with lots of dining close by. Saint Jean de Luz is a small town so walking to shopping, reastaurants, and history is no problem. The public market is fantastic.

8/10 Good

John, central France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extremely pleasant hotel at the edge of the beach.

An excellent welcome from the staff of this family run hotel. Room very clean and comfortable with a satisfactorily equipped bathroom. Excellent views of the lovely beach and of Ciboure from the hotel window. A good breakfast with baguettes, huge croissants, hams, cake, muesli and delicious coffee. It’s a pity that they have no restaurant. Plenty of local restaurants exist of course, but the majority of these are about a 10-minute walk away and I would imagine that the more elderly and infirm would find this a problem especially as traffic can be horrendous - don’t talk about the complicated one-way system in this town! Nevertheless this hotel can generally be relied upon to give satisfaction and the owners bend over backwards to assist in helping out. We shall certainly return here.
Stayed 3 nights in Apr 2018

10/10 Excellent

KB, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel just steps from the beach.

Wonderful family staff run this comfortable hotel. Excellent location next to beach. Nice breakfast which is not too expensive.
Stayed 4 nights in Sep 2017

8/10 Good

Caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon hôtel, bien situé, excellent accueil. Je recommande 🤗
Stayed 1 night in Sep 2025

10/10 Excellent

clément

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024