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MADISON Saint Jean de Luz - Handwritten Collection

4.0 star property

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Photo gallery for MADISON Saint Jean de Luz - Handwritten Collection

A spa area with a hot tub and a rectangular pool, stone walls, and a modern ceiling design.
An outdoor café with a long table and wicker chairs, set against a building with classical architecture.
Beach nearby, white sand
A barista preparing drinks at a counter with a variety of coffee-making equipment and a patterned floor.
A modern bedroom with a large bed, bedside tables, a bench, and a unique ceiling light fixture.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
25 Boulevard Thiers, Saint-Jean-de-Luz, 64500
  • Place, Church of St-Jean-Baptiste
    ‪5 min walk‬
  • Place, Maison Louis XIV
    ‪6 min walk‬
  • Place, Port de Saint-Jean-de-Luz
    ‪9 min walk‬
  • Airport, Biarritz (BIQ-Pays Basque)
    ‪16 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

A modern hotel room with a large bed, two bedside tables, a headboard with vertical stripes, and two pendant lights.

Classic Room, 1 Double Bed

  • City view
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, Multiple Beds

A modern kitchen with a central island, bar stools, a wine bottle, and a basket of bread.

Deluxe Apartment, Multiple Beds

  • City view
  • Sleeps 6
  • 2 King Beds
  • Free Wi-Fi

View all photos for Deluxe Room, Multiple Beds, Bathtub

Deluxe Room, Multiple Beds, Bathtub

Deluxe Room, Multiple Beds, Bathtub

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Suite, 1 King Bed with Sofa bed

A modern hotel room with a large flat-screen TV, a bed with multiple pillows, a green throw blanket, and a unique ceiling light fixture.

Family Suite, 1 King Bed with Sofa bed

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Apartment, 2 Double Beds

A modern kitchen with white cabinets, a wooden countertop, and a window with green curtains.

Superior Apartment, 2 Double Beds

  • City view
  • Sleeps 6
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 Double Bed, Balcony

A hotel room with a bed, a desk, a chair, a mirror, and a wardrobe.

Superior Room, 1 Double Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room, Multiple Beds, Accessible

A modern bathroom with a glass shower enclosure, a toilet, and a visible bedroom with a bed and a nightstand.

Superior Room, Multiple Beds, Accessible

  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

Similar properties

Apartment | Living area
BIZIPOZ HOTEL
Saint-Jean-de-Luz City Center
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.9 out of 5, Exceptional, 144 reviews
The price is €193
includes taxes & fees
30 Aug - 31 Aug
BIZIPOZ HOTEL

About this property

MADISON Saint Jean de Luz - Handwritten Collection

A full-service spa, an indoor pool, and a health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Change of towels is available on request.
MADISON Saint Jean de Luz - Handwritten Collection offers 32 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments.
Our customers tell us they can't get enough of the helpful staff at MADISON Saint Jean de Luz - Handwritten Collection. During your stay, you're just a quick walk from St-Jean-de-Luz Beach. Free WiFi in public areas, a full-service spa, and an indoor pool are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy French cuisine while dining at Madison
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with body treatments, facials, or massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a sauna
  • Steps from St-Jean-de-Luz Beach and 3 minutes by foot from Bay of Biscay
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
MADISON Saint Jean de Luz - Handwritten Collection offers its guests a full-service spa, an indoor pool, and a health club. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A sauna, spa services, and a terrace are also featured at MADISON Saint Jean de Luz - Handwritten Collection. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Saint-Jean-de-Luz hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Madison - This bar specializes in French cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 100 metres; reservations required
  • Offsite parking; reservations required
  • Parking on site (EUR 20 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 21 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Madison

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • No lift
  • Stair-free path to entrance

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Weight limit: 33 lbs per pet
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 21 per person
  • Self parking fee: EUR 20 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Madison Saint Jean Luz Hotel Saint-Jean-de-Luz
Madison Saint Jean Luz Hotel
Madison Saint Jean Luz Saint-Jean-de-Luz
Madison Saint Jean Luz
Madison Saint Jean de Luz

MADISON Saint Jean de Luz - Handwritten Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 105 out of 158 reviews
Rating 8 - Good. 42 out of 158 reviews
Rating 6 - Okay. 10 out of 158 reviews
Rating 4 - Poor. 1 out of 158 reviews
Rating 2 - Terrible. 0 out of 158 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoy the stay
Stayed 3 nights in Aug 2024
Verified review

8/10 Good

Thierry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated the responsiveness of the staff in not invoicing the days we needed to cut short and had pre booked. Very courteous staff.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Sofy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with delightful rooms
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay overall. Small boutique hotel in town, friendly and helpful staff, especially Julien at the reception. Excellent location walking distance to beach and restaurants, stores, and bakeries. Definitely would return.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel that we stayed in during our recent trip to France only wished we had booked to stay longer.
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our time here!! Merci beaucoup!!
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Good location near the beach. Very comfortable room.
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Shower was awesome!
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely helpfull staff. Our room was bright and roomy. Beds were very comfortable and as a result we loved staying there.
Stayed 3 nights in May 2023
Verified review

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central hotel but the room is very small.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Bengt

Lovely hotel, well situated in Saint Jean de Luz. Easy access by car, and safe streets around to park on. The room was small but perfectly laid out, and charming. Well insulated windows made for a quiet night. We will be back!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Michael D.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SO GOOD... HAD TO COME BACK!

GREAT ROOM! SERVICE ABOVE AND BEYOND! I had to come back!
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Excellent staff from front desk to housekeeping. Excellent English spoken. Very convenient position. Extensive breakfast & great tapas bar. Above all , a Sealy mattress that was very comfortable, unlike most European hotels with hard beds!
Stayed 3 nights in Aug 2023
Verified review

8/10 Good

Frédéric

Liked: Cleanliness, staff & service
Good hôtel, maybe spa is not équiped enough (with hammam and a little something else, spa would be very good). But it is a good hôtel.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Michael D.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT STAFF/BED!

There was a little glitch at check in. The staff couldn't have been more accommodating... FANTASTIC! The BEST BED in Europe!
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Zabel

Liked: Amenities
Elevator wasn’t working for the two days that we were there.Staff offered help with luggage but still was an inconvenience .Very nice pool,hot tub , sauna.
Stayed 2 nights in May 2024
Verified review

8/10 Good

Robert

Rooms are very small No room for two suitcases Excellent shower and bathroom No night light
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
All good.
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Frederique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa no debería llamarse asi, no lo es. Pero muy agradable. El baño de mi habitacion un poco pequeño, sin embargo la cama grande excelente.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superbe hôtel, personnel fort sympathique. Espace piscine et spa magnifique. Parfaitement situé. Légèrement bruyant mais on est en plein cœur de la ville.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

aurielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
séjour pour la course dans la baie, donc très court, trop court, pas assez profiter de la qualité du lieu, donc à refaire mais plus longtemps
Stayed 1 night in May 2025
Verified review

8/10 Good

Maite

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena. Todo excelente. Comodo, limpio, bonito. Ubicación muy buena. Lo unico que le puede restar, la habitación que es algo pequeña. Pero volvería, no es tan inconveniente.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tout était parfait Digne d’un 4 étoiles Accueil adorable En plein centre de saint Jean Hâte d’y retourner
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien !

Très belle hôtel. Personnel attentif et professionnel ! Je recommande
Stayed 1 night in Mar 2025