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Mosaikhotel

3.0 star property

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Photo gallery for Mosaikhotel

Exterior
Restaurant
Reception
Terrace/patio
Comfort Double Room, 1 Double Bed

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services
  • Bar
  • Housekeeping

Explore the area

View in a map
56 Boulevard Victor Hugo, Saint-Jean-de-Luz, Pyrenees-Atlantiques, 64500
  • Place, Church of St-Jean-Baptiste
    ‪6 min walk‬
  • Place, Maison Louis XIV
    ‪8 min walk‬
  • Place, Port de Saint-Jean-de-Luz
    ‪11 min walk‬
  • Airport, Biarritz (BIQ-Pays Basque)
    ‪16 min drive‬

Room options

View all photos for Comfort Double Room, 1 Double Bed

Comfort Double Room, 1 Double Bed

Comfort Double Room, 1 Double Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Chambre lits jumeaux

Chambre lits jumeaux

Chambre lits jumeaux

8.0 out of 10
Very good
(1 review)
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Appartement

Appartement | Living area

Appartement

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Petite chambre double

Petite chambre double

Petite chambre double

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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The price is €110
includes taxes & fees
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About this property

Mosaikhotel

This smoke-free hotel features a bar/lounge, an arcade/game room, and a library. WiFi in public areas is free. Additionally, express check-in, express check-out, and free newspapers are onsite.
Mosaikhotel offers 25 accommodations with safes and hair dryers. Digital television is provided.

Bathrooms include showers and complimentary toiletries. This Saint-Jean-de-Luz hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the overall property condition at Mosaikhotel. During your stay, you're just a quick walk from St-Jean-de-Luz Beach. Free WiFi in public areas, a bar, and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and meeting rooms
  • 7.8 mi (12.5 km) from La Rhune and 11.1 mi (17.9 km) from Biarritz Aquarium
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Mosaikhotel, you'll find a library, a terrace, and a vending machine. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. An arcade/game room, multilingual staff, and a garden are also featured at the business-friendly Mosaikhotel.

This 3-star Saint-Jean-de-Luz hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 8 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking; reservations required
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 8 AM to 10:30 AM for a fee: EUR 12 for adults and EUR 6 for children
  • A bar/lounge

Things to do

  • Arcade/game room
  • Library

Family friendly

  • Arcade/game room
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 3 floors
  • Built in 1950
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Sunday (8:00 AM - 12:30 PM) and Monday - Sunday (2:30 PM - 8:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 10 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15.0 per day.
  • Cribs (infant beds) are available for EUR 5.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 6 for children
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 5.0 per night
  • Rollaway bed fee: EUR 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property's front desk is open during the following times:
  • Monday - Sunday: 8:00 AM - 12:30 PM
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Le Petit Trianon
Hotel Le Petit Trianon Saint-Jean-de-Luz
Hotel Petit Trianon Saint-Jean-de-Luz
Le Petit Trianon Saint-Jean-de-Luz
Petit Trianon Hotel
Petit Trianon Saint-Jean-de-Luz
Petit Trianon SaintJeandeLuz
Mosaikhotel Hotel
Hotel Le Petit Trianon
Mosaikhotel Saint-Jean-de-Luz
Mosaikhotel Hotel Saint-Jean-de-Luz

Mosaikhotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 90 out of 190 reviews
Rating 8 - Good. 74 out of 190 reviews
Rating 6 - Okay. 21 out of 190 reviews
Rating 4 - Poor. 2 out of 190 reviews
Rating 2 - Terrible. 3 out of 190 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Lovely place to stay, great location, helpful people running it.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Kayla

Liked: Cleanliness, amenities, property conditions & facilities
Very lovely hotel stay with a delicious array of breakfast items. Great service and the staff were incredibly friendly and helpful with any of our needs.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Nicholas

Good location and very helpful friendly staff
Stayed 4 nights in Jul 2023
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Marvelous!

Marvelous experience and highly recommended. Rooms are small but very clean and comfortable. Great service from our host and staff.
Stayed 10 nights in Aug 2025
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely boutique hotel in central location

We enjoyed our brief stay at Mosaik Hotel. We were welcomed by a lovely lady in Reception who helped us park our car, store our bikes and offered to help with any questions or information. Our family apartment was a good size, comfortable, clean and equipped as described. The air-con was much appreciated as it was very hot during our stay and the hotel location is ideal for shops, restaurants, transport and the beach.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff. Lovely fresh baked breakfast items. Very clean.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Super friendly welcome. Lots of advice on where to go, what to do, etc
Stayed 3 nights in Aug 2024
Verified

8/10 Good

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
No lift. So, be careful with luggage and go to the second floor with stairs No Air conditioning Other aspects Very good
Stayed 1 night in Jul 2025
Verified

8/10 Good

Eugenio

Liked: Cleanliness, staff & service, amenities
Ersonnel très bien
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mathieu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent rapport qualité prix

Chambre faite tous les matins (dommage cependant que l'aspirateur soit passé dans le couloir ou les chambres libres trop tôt (entre 08h et 09h). Climatisation fonctionnelle et silencieuse. Du vis à vis depuis la chambre n° 05. Personnel très serviable et sympathique. Petit déjeuner buffet très correct, mais froid (hormis café et chocolat, aucun plat chaud (bacon, œufs, omelette, pommes de terre, légumes).
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Coralie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre propre, personnel très agréable.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellente expérience. Hôtel en plein centre ville, parfaitement entretenu et très calme. Personnel accueillant et compétent. Chambre impeccable. Petit déjeuner copieux, varié, excellent café, dans une salle joliment décorée. Merci
Stayed 1 night in Sep 2025
Verified

6/10 Okay

valentijn

Liked: Staff & service
Disliked: Property conditions & facilities
L’hôtel est situé à une belle distance à pied de la plage ou du centre-ville. Petit-déjeuner délicieux et personnel sympathique. Cependant, l’insonorisation est insuffisante : on entend les voisins marcher, se doucher, etc. La salle d’eau des chambres 20 et 21 est trop petite pour s’y tenir normalement, et pour faire du thé, il faut poser la bouilloire par terre. Le ventilateur ne dispose pas d’un mode silencieux. Il est difficile de trouver une place de parking dans les environs. L’impression générale est suffisante.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Kari

Liked: Cleanliness, staff & service, property conditions & facilities

Trivelig havn/brygge område.

Ok hotell og service etter beskrivelse. Vanskelig å finne hotell, parkering med bil. Måtte ha instruksjoner fra resepsjon. Parkere bil, ring på forhånd.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Marguerite

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon séjour dommage qu il n y ait pas un petit frigo il fait très chaud dehors. On entend pas mal les autres voisins dommage Sinon très très bon accueil je recommande
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

MONICA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
feliz de haber conocido el Hotel y Pia una gran anfitreona
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

frederic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sejour 8 mai

4 nuits dans cet hotel pour le pont du 8 mai Hotel confortable, bien placé et tres cosy Petit déjeuner super
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Anne-Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
Très bon séjour dans cet appartement hôtel très bien situé. Proche de tout, ville et plage.
Stayed 4 nights in Apr 2025
Verified

8/10 Good

MAREK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour. Accueil et petit déjeuner excellents. Très propre.,
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accueil, bonne situation au centre ville et un excellent petit déjeuner copieux et diversifié. Une chambre standard d'un confort et de moyens mis à disposition très satisfaisants. Établissement à recommander.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Florence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple mais très agréable

Très bon moment. Accueil tres chaleureux et ambiance familiale.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Horacio alberto

Muy amable la atención
Stayed 1 night in Aug 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Fint hotel til prisen

Fint hotel til prisen. Venligt og hjælpsomt personale. Vi havde et såkaldt basic-værelse, som var rent omend noget slidt (ret hårde senge efter vores smag og stikkontakt hang ud af væggen). Dejlig morgenmad. Ligger centralt ift byen og stationen.
Stayed 4 nights in Jul 2024
Verified

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien!

Un hôtel sympathique, très bien placé près d un parking gratuit. Pas de Clim donc il faisait un peu chaud. Chambre simple mais très calme. Petit déjeuner copieux et excellente dans une très jolie salle à manger ! Propriétaires sympathiques et très aimables! Je recommande
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Yasmina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très agréable

Accueil très chaleureux, petit hôtel très bien placé en centre ville et proche de la mer. Idéalement situé pour découvrir St Jean de Luz. Hotel charmant, petit déjeuner avec des produits locaux de qualité.
Stayed 1 night in May 2024