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Best Western Plus Saint John Hotel & Suites

4.0 star property

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Photo gallery for Best Western Plus Saint John Hotel & Suites

Lobby
Exterior
A large indoor swimming pool with clear blue water, surrounded by beige tiled walls and a ceiling with recessed lighting.
Point of interest
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
55 Majors Brook Drive, Saint John, NB, E2J0B2
  • Place, McAllister Place
    ‪7 min walk‬
  • Place, Cineplex Cinemas Saint John
    ‪7 min walk‬
  • Place, East Point Shopping
    ‪13 min walk‬
  • Airport, Saint John, NB (YSJ)
    ‪14 min drive‬

Room options

View all photos for Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

9.6 out of 10
Exceptional
(30 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Indoor pool
Hampton Inn & Suites Saint John
McAllister
  • Pool
  • Breakfast included
  • Pet-friendly
  • Water slide
4.4 out of 5, Excellent, 1,171 reviews
The price is €94
includes taxes & fees
17 May - 18 May
Hampton Inn & Suites Saint John

About this property

Best Western Plus Saint John Hotel & Suites

Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a conference center, a business center, and conference space.
Best Western Plus Saint John Hotel & Suites offers 77 air-conditioned accommodations with complimentary newspapers and hair dryers. Accommodations offer separate sitting areas. 42-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Best Western Plus Saint John Hotel & Suites. During your stay, you're just a quick walk from McAllister Place. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Just a 4-minute drive from Rockwood Park and 6 minutes from Saint Joseph's Hospital
Best Western Plus Saint John Hotel & Suites offers its guests an indoor pool and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 1130 square feet (105 square meters) and includes a conference center. A vending machine, multilingual staff, and a picnic area are also featured at the business-friendly Best Western Plus Saint John Hotel & Suites. Free self parking is available.

This 4-star Saint John hotel is smoke free.

Guests are served free full breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (1,130 square foot of space)
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels
  • MP3 dock

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from Canada Select.

Property is also known as

BEST WESTERN PLUS Saint John
BEST WESTERN PLUS Saint John Hotel
BEST WESTERN Saint John
Saint John BEST WESTERN
BEST WESTERN PLUS Saint John Hotel & Suites New Brunswick
Best Western Plus Saint John Hotel And Suites
Best Western Plus Saint John Hotel Saint John
BEST WESTERN PLUS Saint John Hotel Suites
Best Plus Saint John & Suites
Best Western Plus Saint John Hotel & Suites Hotel
Best Western Plus Saint John Hotel & Suites Saint John
Best Western Plus Saint John Hotel & Suites Hotel Saint John

Best Western Plus Saint John Hotel & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 576 out of 1004 reviews
Rating 8 - Good. 321 out of 1004 reviews
Rating 6 - Okay. 54 out of 1004 reviews
Rating 4 - Poor. 21 out of 1004 reviews
Rating 2 - Terrible. 32 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Sylvie

Stayed 1 night in Jan 2026

10/10 Excellent

ANDREAS, Dieppe

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good breakfast!
Stayed 1 night in Jan 2026

8/10 Good

Jon

Stayed 1 night in Jan 2026

10/10 Excellent

Danny

Stayed 2 nights in Jan 2026

10/10 Excellent

Philippe

Stayed 1 night in Jan 2026

10/10 Excellent

Robert, CHIPMAN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff and great stay! Helpful, room qas clean and comfy! Everything we needed!
Stayed 1 night in Jan 2026

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room and Pam at check in was sweet. Very pleasant experience. Full breakfast and comfy bed.
Stayed 1 night in Jan 2026

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for shopping, clean and friendly staff
Stayed 1 night in Jan 2026

6/10 Okay

Christina

Stayed 1 night in Jan 2026

10/10 Excellent

Pierre

Everything exceeds expectation
Stayed 1 night in Jan 2026

8/10 Good

Tashi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Bed was very comfortable, bathroom and room were clean. Loved the availability of shampoo conditioner and body wash in the bathroom.
Stayed 1 night in Jan 2026

8/10 Good

Marco

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was so so
Stayed 2 nights in Dec 2025

10/10 Excellent

Marco

Travelled with partner
Liked: Amenities, property conditions & facilities
Breakfast was so so
Stayed 1 night in Dec 2025

10/10 Excellent

Caroline

Stayed 1 night in Dec 2025

10/10 Excellent

Meaghan

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was very clean amd the beds were super comfortable! Great staff!
Stayed 1 night in Dec 2025

10/10 Excellent

Diane

Stayed 1 night in Dec 2025

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, amenities
Great location close to mall and downtown. Room was clean and staff very nice. The lady in charge of breakfast very friendly and pleasant. We had a longer stay and were comfortable.
Stayed 9 nights in Dec 2025

10/10 Excellent

Jane

Liked: Staff & service
I always stay here as it is always perfect
Stayed 1 night in Dec 2025

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, clean pool area, clean breakfast area. appreciated the no carpet room and great quality bathroom products. comfortable bed and pillows. only issue is one bed was squeeking awefully - broken?
Stayed 2 nights in Dec 2025

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and staff was very helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Greg

Stayed 1 night in Dec 2025

10/10 Excellent

Ellen, Plaster Rock

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff that easily helped when we needed to extend our stay and have a late check out.
Stayed 2 nights in Dec 2025

4/10 Poor

Jaenista

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff is not friendly
Stayed 1 night in Dec 2025

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a quiet, clean top floor room. Even the heating system was quiet, unlike at other nearby hotels. The breakfast buffet was adequate, but not spectacular. Did the job. Will stay here again. So much nicer than the nearby H.S. hotel.
Stayed 3 nights in Nov 2025

2/10 Terrible

Ryan

Travelled with partner
Disliked: Property conditions & facilities
Paid for room on expedia and wouldnt let me check in with cash or debit damage deposit. Still fighting with them and expedia for my money back
Stayed 1 night in Nov 2025