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Chateau Saint John Trademark Collection by Wyndham

4.5 star property
VIP Access

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Photo gallery for Chateau Saint John Trademark Collection by Wyndham

Lobby sitting area
Exterior
In-room safe, desk, iron/ironing board, free cots/infant beds
Interior entrance
Business centre

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
369 Rockland Rd, Saint John, NB, E2K3W3
  • TD Station
    ‪8 min walk‬
  • Saint John City Market
    ‪13 min walk‬
  • Marco Polo Cruise Terminal
    ‪2 min drive‬
  • Saint John, NB (YSJ)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 King Bed, Non Smoking, City View

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking, City View

9.4 out of 10
Exceptional
(28 reviews)
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (City View)

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking (City View)

9.6 out of 10
Exceptional
(18 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, City View

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Non Smoking, City View

9.6 out of 10
Exceptional
(46 reviews)
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 5
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(10 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(43 reviews)
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(167 reviews)
  • Sleeps 5
  • 2 Queen Beds

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About this property

Chateau Saint John Trademark Collection by Wyndham

Luxury hotel with free breakfast and a 24-hour fitness center
This smoke-free hotel features a 24-hour fitness center, a bar/lounge, and a snack bar/deli. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a microwave in a common area. Housekeeping is available on request.
Chateau Saint John Trademark Collection by Wyndham offers 112 accommodations with safes and complimentary newspapers. Flat-screen televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Saint John hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the free breakfast at Chateau Saint John Trademark Collection by Wyndham. During your stay, you're just a quick walk from Saint Joseph's Hospital. You'll find features like free WiFi in public areas and free self parking, plus a 24-hour gym.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the comfy beds, spaciousness, overall comfort, and cleanliness
  • Within a 15-minute walk of Saint Joseph's Hospital and Stone Church
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and a meeting room are available. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the luxury Chateau Saint John Trademark Collection by Wyndham. Free self parking is available.

This 4.5-star Saint John hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Château Ascend Collection
Château Ascend Collection Hotel
Château Ascend Collection Hotel Saint John
Château Saint John Ascend Collection
Chateau Saint John Trademark Collection Wyndham Hotel
Chateau Trademark Collection Wyndham Hotel
Chateau Saint John Trademark Collection Wyndham
Chateau Trademark Collection Wyndham
Chateau Tramark Collection Wy
Chateau Saint John Trademark Collection by Wyndham Hotel
Chateau Saint John Trademark Collection by Wyndham Saint John

Reviews

Chateau Saint John Trademark Collection by Wyndham Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 1351 out of 1750 reviews
Rating 8 - Good. 309 out of 1750 reviews
Rating 6 - Okay. 59 out of 1750 reviews
Rating 4 - Poor. 12 out of 1750 reviews
Rating 2 - Terrible. 19 out of 1750 reviews

Reviews

10/10 Excellent

Stephen, Portland

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location. Close to downtown. Clean and comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Vashti

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff in the kitchen area was so nice and helpful especially the older lady at the kitchen counter. The breakfast was great. The housekeeping staff always kept the room clean The lobby area was so cozy and comfy. My entire stay was extremely fabulous. There's nothing to complain of.
Stayed 3 nights in Jun 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Huge room. Big bathroom, great tub. Comfortable bed Good breakfast. Very friendly staff. Bathrub/shower dangerously slippert..
Stayed 1 night in Jun 2025

8/10 Good

Dapo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s comfortable and quiet
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was lovely, Staff friendly and helpful, great breakfast and the matteress was so comfortable!
Stayed 1 night in Jun 2025

10/10 Excellent

James

Stayed 1 night in Jun 2025

10/10 Excellent

Ephraim Dale

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had an amazing stay here. Staff were very friendly and the rooms are well maintained. Would definitely come back during our next visit at Saint John.
Stayed 2 nights in Jun 2025

8/10 Good

Elizabeth

Stayed 2 nights in Jun 2025

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific stop. Parking was easy and staff were terrific. Room was spotless and comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Alethea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay here. The breakfast was a feast. The rooms are spacious and clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Kenny

Stayed 1 night in Jun 2025

10/10 Excellent

Barbara

Stayed 1 night in Jun 2025

10/10 Excellent

Naima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Kathy

Liked: Cleanliness, amenities, property conditions & facilities
Very quick and efficient check-in. Big room with wonderful shower products and big bath towels. Could use a shower mat to reduce the the slipperiness.of the tub. The hotel is an easy 5 to 10 minute drive from the ferry. Highly recommend this hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this property, room was amazing, large, clean, comfortable, Staff super friendly, breakfast the next day was great. Would definitely come back to this place again and again!!
Stayed 1 night in Jun 2025

10/10 Excellent

Dianne

Stayed 1 night in Jun 2025

10/10 Excellent

Gilles

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Staff were very friendly and very pleasing to talk to. Room was clean and well maintained. The buffet selections contained a large variety of options to please any palate.
Stayed 1 night in Jun 2025

10/10 Excellent

arman

Liked: Cleanliness, staff & service, property conditions & facilities
book it no doubt
Stayed 1 night in Jun 2025

8/10 Good

Young

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Heather, Orleans

Liked: Cleanliness
Stayed 2 nights in Jun 2025

8/10 Good

F

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the Caernarfon rm 318, and Anthony did a great job cleaning the room. I could smell the cleanliness in the shower. Check in was smooth, we were able to check on an hour early no problem at 2 pm on Friday 6/6. The staff (female) took the time to share location to a beautiful park and lily’s‘a restaurant nearby and also where to explore the downtown restaurants by the water - we ate a good dinner there. We only had a few hours in St John and she helped us make the most of it. She said we could walk tot these locations , but really driving is more appropriate. Parking at the hotel was good. Breakfast was quite average. Room was spacious too. Thank you!
Stayed 1 night in Jun 2025

10/10 Excellent

David

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best service and amenities that i have received on our trip to the Maritimes. The breakfast staff, front desk , cleaning staff and management provided a friendly professional experience that was exceptional! 5 stars
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, especially at breakfast. Spacious rooms and a comfortable public lounge area. My only issue is the walkability to downtown which is outside the hotel's control.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kayla

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice. Very nice staff.
Stayed 1 night in Jun 2025