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Hillcrest Motel

2.5 star property

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Photo gallery for Hillcrest Motel

Desk, blackout curtains, soundproofing, iron/ironing board (on request)
Double Room
Family Suite | Private kitchen
Family dining
Property grounds

Reviews

6.4 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • 24/7 front desk

Explore the area

View in a map
1315 Manawagonish Rd, Saint John, NB, E2M3X8
  • Place, Irving Nature Park
    ‪1 min drive‬
  • Place, Lancaster Crossing
    ‪2 min drive‬
  • Place, Reversing Falls Rapids
    ‪3 min drive‬
  • Airport, Saint John, NB (YSJ)
    ‪21 min drive‬

Room options

View all photos for Single Room with 1 Double Bed

Desk, blackout curtains, soundproofing, iron/ironing board (on request)

Single Room with 1 Double Bed

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Suite

Desk, blackout curtains, soundproofing, iron/ironing board (on request)

Family Suite

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 2 Queen Beds
  • Free Wi-Fi

View all photos for Room with Queen Bed

Desk, blackout curtains, soundproofing, iron/ironing board (on request)

Room with Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double Room

Double Room

Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Hillcrest Motel

This motel features a 24-hour front desk, barbecue grills, and free self parking. WiFi in public areas is free.
Hillcrest Motel offers 18 accommodations with hair dryers and complimentary toiletries. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Televisions come with cable channels. Additionally, rooms include ceiling fans and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested.

During your stay at Hillcrest Motel, you'll be within walking distance of Moosehead Brewery Ltd.. Enjoy features like free WiFi in public areas and free self parking.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • 7 minutes by car from Market Square and 11 minutes from Saint John Regional Hospital
Hillcrest Motel offers its guests barbecue grills. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Saint John motel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CAD 20

Special check-in instructions

The front desk is open Monday - Monday (7:00 AM - midnight)
Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 150 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: CAD 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 16 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property's front desk is open during the following times:
  • Monday - Monday: 7:00 AM - midnight
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hillcrest Motel Saint John
Hillcrest Saint John
Hillcrest Motel Motel
Hillcrest Motel Saint John
Hillcrest Motel Motel Saint John

Hillcrest Motel Reviews

Reviews

6.4
Rating 10 - Excellent. 54 out of 301 reviews
Rating 8 - Good. 97 out of 301 reviews
Rating 6 - Okay. 58 out of 301 reviews
Rating 4 - Poor. 38 out of 301 reviews
Rating 2 - Terrible. 54 out of 301 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

4.8/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Peter

Liked: Cleanliness, staff & service
Great quiet stay. I will definitely return.
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rate was reasonable and the room was sufficient.
Stayed 1 night in Nov 2022
Verified review

10/10 Excellent

Jolene

Liked: Amenities
Very clean. Friendly and accommodating staff.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service
Stayed 4 nights in Jan 2024
Verified review

8/10 Good

Mandy

Liked: Staff & service, property conditions & facilities
Accommodating and friendly
Stayed 1 night in Mar 2023
Verified review

4/10 Poor

Martin

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was great. Rooms need some work.
Stayed 1 night in Jul 2023
Verified review

4/10 Poor

Daren

Liked: Staff & service
Disliked: Property conditions & facilities
Good value but not much cutlery in kitchenette, dirty saucepan, door jammed. Bed OK, clean linen.
Stayed 1 night in Aug 2022
Verified review

6/10 Okay

Ralph

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Good view/location. Friendly staff. Property and beds/pillows etc need to be seriously updated and replaced.
Stayed 2 nights in Aug 2022
Verified review

8/10 Good

Stephen

Liked: Cleanliness, staff & service
The room was a good size with a kitchen. It would seem cleaner and smell bettet without the wall to wall carpeting !
Stayed 1 night in Aug 2022
Verified review

2/10 Terrible

Ank

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is worst I have stayed at.
Stayed 1 night in Aug 2023
Verified review

4/10 Poor

Jenette

Liked: Staff & service
Disliked: Property conditions & facilities
There are signs that they are renovating and upgrading this motel. It is old and tired but our room had been upgraded and the bed was reasonably comfortable. The towels were okay - a bit thin.
Stayed 1 night in Sep 2022
Verified review

4/10 Poor

Donna

Disliked: Cleanliness, property conditions & facilities, room comfort
Very old, smells, rock hard bed, 2 pillows in one old stained case because they are so flat.
Stayed 1 night in Dec 2022
Verified review

6/10 Okay

Rushi

Liked: Cleanliness
Disliked: Property conditions & facilities
Moderate experience but the price seems to be higher for such a property
Stayed 2 nights in Oct 2023
Verified review

4/10 Poor

michel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay here, even for a single night! It is dirty, with bugs in rooms, and staff clueless!
Stayed 1 night in Aug 2022
Verified review

6/10 Okay

Camila

Disliked: Cleanliness, property conditions & facilities
Located in a nice residential area but poorly clean, bed sheets smelling, found the floor dirty and bathroom not that cleanliness we expect for.
Stayed 1 night in Jul 2022
Verified review

6/10 Okay

Tammy

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room was very stuffy and smelly
Stayed 1 night in Aug 2022
Verified review

4/10 Poor

John

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I needed a place to shelter. It was that. Not clean. Not a place I will ever stay again.
Stayed 1 night in Jul 2022
Verified review

2/10 Terrible

Prabhjot

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Customer service rep were great! but they had bed bugs! i had terrible stay and got marks all over my body! i had to go to doctor as i had itching all over my body!
Verified review

6/10 Okay

Ludovic

Liked: Cleanliness, staff & service
The bed was not too good.
Stayed 2 nights in Sep 2022
Verified review

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did an eleven day visit to the Maritimes. This was the cheapest hotel on our trip. The price is on point for what you get. The check in was quick, easy and friendly. The water pressure & temp was perfect. The bed was not the most comfortable BUT we were on the last day before heading home and passed out quickly anyways. It was a dark and quiet room, no off smells. The room is dated but oddly, it had the better TV & channel options than many of our stays. For the budget traveller this is a great option.
Stayed 1 night in Jun 2022
Verified review

4/10 Poor

Chokri

Disliked: Cleanliness, property conditions & facilities
Ok!!!!!!
Stayed 2 nights in Jul 2023
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible room

Horrible room, very dirty. No amenity. Never see any motel room like this before. Won’t come back even the motel free for the stay.
Stayed 1 night in Jul 2022
Verified review

6/10 Okay

Claude

Ok
Stayed 1 night in Jul 2023
Verified review

2/10 Terrible

Carolann

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was lovely but the room was very unclean. Stunk of cigarettes and there was burn holes in the bedding. Empty alcohol bottles and cans everywhere. We left immediately. The staff was lovely and looked defeated. My heart goes out to them but I couldn't stay there with my immune compromised husband and children
Stayed 1 night in Feb 2024
Verified review

6/10 Okay

Marie-Pierre

Disliked: Cleanliness, amenities, property conditions & facilities
The motel is very shabby, not well maintained and the room has bare minimum, not even a bedside lamp, the shower curtain is falling apart,the blue bathtub was painted white and the paint is coming off, the room was not very clean, garbage bin not emptied, it’s noisy outside with the traffic.
Stayed 1 night in Oct 2023