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Hôtel de l'Univers

3.0 star property

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Photo gallery for Hôtel de l'Univers

Terrace/patio
Interior
Reception
Front of property
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Business services
  • Bar
  • Housekeeping

Explore the area

View in a map
12 Place Châteaubriand, Saint-Malo, Ille-et-Vilaine, 35400
  • Place, St. Malo Citadel
    ‪3 min walk‬
  • Place, St. Malo Beach
    ‪6 min walk‬
  • Place, Port of Saint-Malo
    ‪6 min walk‬
  • Airport, Dinard (DNR-Dinard - Pleurtuit - Saint-Malo)
    ‪17 min drive‬

Room options

View all photos for Comfort Single Room

Comfort Single Room

Comfort Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Twin Room

Premium bedding, Select Comfort beds, in-room safe, desk

Comfort Twin Room

  • 13 sq m
  • 2 bedrooms
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Superior triple room with castle view

Premium bedding, Select Comfort beds, in-room safe, desk

Superior triple room with castle view

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

View all photos for Superior Quadruple Room

Premium bedding, Select Comfort beds, in-room safe, desk

Superior Quadruple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

View all photos for Superior Double Room

Premium bedding, Select Comfort beds, in-room safe, desk

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Quadruple Room - Castle View

Superior Quadruple Room - Castle View

Superior Quadruple Room - Castle View

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds OR 1 Double Bed and 2 Single Beds

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

8.0 out of 10
Very good
(6 reviews)
  • 11 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room with Castle View

Premium bedding, Select Comfort beds, in-room safe, desk

Comfort Double Room with Castle View

9.0 out of 10
Wonderful
(2 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

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Exterior
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includes taxes & fees
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About this property

Hôtel de l'Univers

Hotel with a bar, 5-minute walk to St. Malo Beach
This smoke-free hotel features a bar/lounge, a business center, and conference space. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.
Hôtel de l'Univers offers 64 accommodations with safes and hair dryers. Accommodations are furnished with desks and desk chairs. Select Comfort beds feature premium bedding. This Saint-Malo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered daily and in-room massages can be requested.
During your stay at Hôtel de l'Univers, you're just a quick walk from St. Malo Beach. You'll find features like free WiFi in public areas, plus a bar and a business center.
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a business center, and 5 meeting rooms
  • 5 minutes by foot from St. Malo Beach and a 4-minute drive from Saint-Malo Ferry Port
  • Cats and dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. Business amenities include a business center and 5 meeting rooms. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 2691 square feet (250 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hôtel de l'Univers.

This 3-star Saint-Malo hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15.50 for adults and EUR 8 for children
  • A bar/lounge

Things to do

  • Bicycle storage

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,691 square feet of conference space
  • 5 meeting rooms
  • Business centre

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (81 centimetre wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

More

  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Office
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Only dogs and cats are allowed
  • Weight limit: 22 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 12.0 per night.
  • Cribs (infant beds) are available for EUR 6.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.35 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15.5 for adults and EUR 8 for children
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: EUR 6.0 per day
  • Rollaway bed fee: EUR 12.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

de l'Univers Saint-Malo
Hôtel de l'Univers
Hôtel de l'Univers Saint-Malo
Hôtel l'Univers Saint-Malo
Hôtel l'Univers
l'Univers Saint-Malo
Hôtel de l'Univers Hotel
Hôtel de l'Univers Saint-Malo
Hôtel de l'Univers Hotel Saint-Malo

Hôtel de l'Univers Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 189 out of 465 reviews
Rating 8 - Good. 200 out of 465 reviews
Rating 6 - Okay. 60 out of 465 reviews
Rating 4 - Poor. 11 out of 465 reviews
Rating 2 - Terrible. 5 out of 465 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, in the old town right next to bars, cafes, and the beach. Only issue is parking, which is extremely difficult to find, due to a myriad of one way streets, blocked streets, etc
Stayed 1 night in Sep 2025

6/10 Okay

Arpi

Stayed 1 night in Sep 2025

8/10 Good

Alice

Stayed 2 nights in Aug 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel, close to main gate with close proximity to restaurants, shopping and beaches. We had the room for 4 which was perfect for a family of 4. Plenty of sleeping space and bathroom was quite large. Great restaurant right in lobby which we were easily able to grab food/drink from. Highly recommend!
Stayed 1 night in Aug 2025

10/10 Excellent

shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Good area and plenty bars and restaurants
Stayed 3 nights in Aug 2025

2/10 Terrible

Kris

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property isn’t safe. Every bathroom has a freestanding ceramic pedestal weighing 13.5kg. Our seven year old slipped and fell and the pedestal fell and smashed into sharp fragments. My daughter escaped with bruising and shock. It could have been a mot worse. The hotel shrugged. Apparently it wasn’t a risk as it heladn’t happened before. And she couldn’t have been that injured as we didn’t rush her to A&E. We asked Expedia to intervene and to their credit they did.
Stayed 3 nights in Jul 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

The hotel had everything we needed, great bar, good breakfast and comfortable clean rooms. The service from all staff is always excellent.
Stayed 2 nights in Jul 2025

2/10 Terrible

Dermot

Travelled with family
Disliked: Property conditions & facilities, room comfort

Avoid if you want to sleep.

What a terrible experience. At first we were in awe of the location and thought we had struck gold with this hotel. When we got into our room the nightmare began. No aircon, no fans, no fridge, no coffee facilities etc etc. a complete empty basic room. There are more facilities in a Travelodge or Etab. At night time it got even worse. Our room was directly above the outside bar / entertainment area which is fine. I have no problem people having fun and enjoying the entertainment. But this racket went on to 3am both nights. We had to close the windows which made the room unbearably hot. It was a lose lose situation. My family (wife and kids age 14 and 10) did not sleep for 2 nights. This hotel believes its prime location allows it to treat its guests with contempt. There are plenty of other hotels with great locations in St Malo. In fact it would be hard to find one not in a great location. Avoid this hotel!!! I mean how hard would it be to put a couple of fans in a hot, humid room???
Stayed 2 nights in Jul 2025

6/10 Okay

Azijul

Disliked: Cleanliness
For £160, I expected better facilities. My room was extremely hot, and I couldn’t sleep properly. It seems the high price is mainly due to the location, not the quality of the stay.
Stayed 1 night in Jul 2025

10/10 Excellent

GERARD

Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for stays or as a staging post. Location

A very good hotel perfectly located for ferry facilities and which offers 100% customer care. Thoroughly recommended
Stayed 1 night in May 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I come here about 10 times a year staff are friendly and so helpful. Reception staff are are so helpful and friendly as well rooms are what you see in pictures this place is my relaxing and chilling out time that I could not do in jersey there is so much in the walls and food is amazing Darren from jersey.
Stayed 1 night in May 2025

6/10 Okay

Myles

Liked: Cleanliness, staff & service, room comfort
The hotel room was great for the price and the lady on reception was very friendly. However the only downside is the walls are paper thin and you hear everything - I had to lie and listen to a couple making out in the room next door. I was in room 215 so maybe ask for another room as this was the only downside
Stayed 1 night in May 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the heart of shops bars the hotel so amazing cocktails and planche for 2 people to share.
Stayed 3 nights in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , friendly staff , a lot of dining options in the area
Stayed 2 nights in Apr 2025

8/10 Good

Tim

Stayed 1 night in Apr 2025

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday

Very comfortable ror stay
Stayed 1 night in Apr 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fifth time at this hotel over the years. It’s been spruced up but still has an air of age, still very much NOT an American transplant. The staff is very accommodating. I love this joint!
Stayed 2 nights in Apr 2025

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, property conditions & facilities
Always a pleasure staying here. Always first choice when visiting St Malo.
Stayed 1 night in Jan 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Jordyn

Liked: Cleanliness, staff & service
The property its self is fine, it’s the noise below it and down the street from all the restaurant/bars they stayed open late. Could also hear everyone in the hall.
Stayed 1 night in Nov 2024

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good well located hotel with fantastic bar
Stayed 2 nights in Sep 2024

6/10 Okay

Gigi

Stayed 2 nights in Sep 2024

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location , surrounded by restaurants and bakery’s . Beautiful scenery and lovely beach and walks on wall. Can be a little noisy outside but we did stay on a Friday night !
Stayed 1 night in Aug 2024

8/10 Good

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
This is the 2nd time we’ve chosen to stay in this hotel, this time our bedroom and the bathroom were much bigger and very comfortable. Overlooking the inner courtyard meant it was very quiet. The location couldn’t be better, a minute walk from the sea wall and beach in one direction and shops, restaurants etc in the other. Staff were friendly and very helpful. We had our dog with us and she was made just as welcome. We’ll certainly stay there again but avoid August as, with the French on holiday, St Malo was extremely busy, we’d prefer a quieter time!
Stayed 2 nights in Aug 2024