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Mercure Thalasso and Spa Port Frejus

4-star property
16 Quai dei Caravello, Frejus, Var (01) 562 1066
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3.7 out of 5
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See all 15 ebookers Reviews

"Great hotel, though our room was a little scruffy. Could do with modernisation and a lick of paint and the balcony needs a good scrub! We were promise ... " More

By wilko on Tue 12 Aug 2014

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Classic Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
€73* Per night/room 22 Apr - 23 Apr

Classic Room, 2 Single Beds, Harbour View (Port View)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Privilege, Room, 1 Double Bed, Harbour View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Room, 2 Single Beds, Sea Facing

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Classic Room, 1 Double Bed, Harbour View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Mercure Thalasso and Spa Port Frejus, you're just a quick walk from Port Fréjus Beach. Free WiFi in public areas, a full-service spa and a restaurant are available.

  • Free WiFi
  • Enjoy Mediterranean cuisine and garden views while dining at L Ensouleia
  • Buffet breakfast offered for a fee
  • Take a swim in the seasonal outdoor pool
  • Treat yourself to facials, body wraps or massages at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Port Fréjus Beach and 11 minutes on foot from Fréjus Beach
  • Pets welcome for a fee

Mercure Thalasso and Spa Port Frejus ratings based on 15 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Mercure Thalasso and Spa Port Frejus

Everyone (6) Couples (5) Family (3) Friends (1)
1 out of 5

Posted by on 11 Apr 2019

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4 out of 5

great location by the port

Great hotel, though our room was a little scruffy. Could do with modernisation and a lick of paint and the balcony needs a good scrub! We were promised a welcome gift but we didn't receive anything.

Posted by on 12 Aug 2014

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3 out of 5

Posted by on 4 Jan 2024

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Comment from Hotel Management

31 Jan 2024 by La réception

Bonjour Monsieur,Nous vous remercions de votre note,Nous serions heureux de vous accueillir pour un prochain séjour,Nous vous souhaitons une agréable journée,

4 out of 5
Schöner Familienurlaub. Jederzeit gerne wieder

Posted by on 14 Jul 2021

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5 out of 5
L'emplacement le personnel la chambre tout est fait pour passer un agréable séjour.

Posted by on 18 Mar 2021

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5 out of 5

Posted by on 7 Jul 2020

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4 out of 5
Normal rien d'exceptionnel,...................................

Posted by on 8 Mar 2020

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3 out of 5

Fire alarm

I Wasn't very happy to be wake up with fire alarm a sunday morning. And the room wasn't clean.

Posted by on 7 Aug 2017

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Comment from Hotel Management

12 Aug 2017 by Fabienne

Thank you for your comments. Unfortunately someone push the fire alarm on the fifth floor and for security alarm rings during 5 minutes before stopping ! We are sorry for this and hope to welcome you for a next stay.

3 out of 5
J ai passé deux nuits un peux déçu vu le pris qu on paye

Posted by on 21 Aug 2016

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3 out of 5

Hôtel vieillissant

Hôtel pas mal entretenu sur les parties communes mais les chambres vieillottes. Les lits sont grands et confortables.

Posted by on 16 Mar 2016

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About the Mercure Thalasso and Spa Port Frejus

Location 16 Quai dei Caravello, Frejus, Var 83600

Renovations + Closures

The following facilities are closed on Sunday and Monday:

  • Restaurant

Property Features

Mercure Thalasso and Spa Port Frejus offers its guests a full-service spa, a sauna, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A seasonal outdoor pool, a terrace, and tour or ticket assistance are also featured at the business-friendly Mercure Thalasso and Spa Port Frejus. This 4-star Fréjus hotel is smoke free.

  • 1 building
  • 117 guestrooms or units
  • 5 levels
  • Conference rooms
  • Deli
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Transport

  • Train station: Fréjus Station (1.9 km / 1.2 mi)

Room Amenities

Mercure Thalasso and Spa Port Frejus offers 117 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Private balcony
  • Minibar
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests can enjoy buffet breakfast for a fee.

L Ensouleia – Overlooking the garden, this restaurant specialises in Mediterranean cuisine and serves lunch and dinner. A children's menu is available.

La Nioulargue – On-site pub. Guests can enjoy drinks at the bar. Open selected days.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a sauna, a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Windsurfing nearby
  • Scooter/moped rentals nearby

Spa Services

The on-site spa has massage/treatment rooms. Services include facials, body wraps and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy.

  • Body treatments
  • Body wraps
  • Facial treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 10 per pet, per night
  • Maximum 1 pets Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Proper swimsuits must be worn in the outdoor swimming pool. Bathing shorts or trunks are not permitted.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Eurocard. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive food waste policy
  • Cashless transactions are available
  • Comprehensive recycling policy
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.46 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18.9 per person
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Thalassa Port Frejus Spa Experience
  • Mercure Thalassa Spa Experience
  • Mercure Thalassa Spa Experience Hotel
  • Mercure Thalassa Spa Experience Hotel Frejus Port
  • Mercure Thalassa Port Frejus Spa Experience Hotel
  • Mercure Thalassa Experience

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.