31 Aug 2023 by Dominique
Dear Sir,We are sorry to read that not really satisfied with your stay at BW Hôtel Matisse.We would love to know what went wrong in order to correct ourselves.
13 Oct 2021 by Dominique
Hello The entire team is really happy to see that you enjoyed your stay. Thank you for this excellent note. Best regards
30 Jul 2020 by Claudia
Cher Nicolas, Nous vous remercions d'avoir pris le temps de noter votre séjour. Nous espérons vous accueillir lors d'un prochain séjour. Cordialement
1 Aug 2019 by Dominique
Dear Madam, Dear Sir, Thank you for noting us. We are glad you enjoyed your stay and we are also very happy to let you know our awareness with regards to most of our bathrooms. As a matter of fact, we start refurbishing all our bathrooms as of this winter. Best regards
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Parking (limited spaces) , Offsite parking discounted rates available , Offsite parking reservations required
For a fee, guests can enjoy a buffet breakfast daily.
Room service (during limited hours) is available.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Arrivals after 10 PM require advance notice by telephone.
Best Western Hotel Matisse offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Contactless check-out is available.
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.