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Citotel des Messageries

3.0 star property

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Photo gallery for Citotel des Messageries

Courtyard
Front of property
Property entrance
Suite | View from room
Daily buffet breakfast for a fee

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services
  • Room service

Explore the area

View in a map
Rue des Messageries, Saintes, Charente-Maritime, 17100
  • Place, Saintes Cathedral
    ‪3 min walk‬
  • Place, Arch of Germanicus
    ‪5 min walk‬
  • Place, Abbaye aux Dames
    ‪11 min walk‬

Room options

View all photos for Design Double Room

Design Double Room

Design Double Room

9.0 out of 10
Wonderful
(18 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Room

Junior Room

Junior Room

  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite

Suite

Suite

  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Chambre Twin Tendance

Chambre Twin Tendance

Chambre Twin Tendance

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Citotel des Messageries

This smoke-free hotel features self parking, conference space, and a computer station. WiFi in public areas is free. Other amenities include a library, free newspapers, and tour/ticket assistance. Housekeeping is not available.
Citotel des Messageries offers 33 air-conditioned accommodations with minibars and hair dryers. Televisions come with premium satellite channels. This Saintes hotel provides complimentary wireless Internet access.
The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Citotel des Messageries. During your stay, you're just a quick walk from Arch of Germanicus. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and a meeting room.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a meeting room, and conference space
  • Steps from Arch of Germanicus and 4 minutes by foot from Saintes Cathedral
As a guest of Citotel des Messageries, you'll find a library, a terrace, and tour/ticket assistance. Event space at this hotel measures 269 square feet (25 square meters) and includes conference space. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Citotel des Messageries also features a garden, complimentary newspapers in the lobby, and room service (during limited hours). Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Saintes hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 9:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Onsite parking available only on request
  • Parking on site (EUR 14 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: EUR 14 for adults and EUR 7 for children

Things to do

  • Library

Family friendly

  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage

Guest services

  • No housekeeping service
  • Tour and ticket assistance

Business services

  • 269 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 16.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.75 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14.00 for adults and EUR 7.00 for children
  • Self parking fee: EUR 14.00 per day
  • Rollaway bed fee: EUR 16.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 7 AM - 9:00 PM.
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Citotel Messageries
Citotel Messageries Hotel
Citotel Messageries Hotel Saintes
Citotel Messageries Saintes
Citotel Des Messageries Saintes
Citotel des Messageries Hotel
Citotel des Messageries Saintes
Citotel des Messageries Hotel Saintes

Citotel des Messageries Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 218 out of 383 reviews
Rating 8 - Good. 134 out of 383 reviews
Rating 6 - Okay. 18 out of 383 reviews
Rating 4 - Poor. 8 out of 383 reviews
Rating 2 - Terrible. 5 out of 383 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Bianca

Liked: Staff & service
The hotel is in a great location close to all the shops and restaurants. We appreciated being able to store our bags at the hotel prior to check in and having the bags delivered to our room was a nice touch. The mini bar fridge is useful.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in the heart of Saintes.
Stayed 1 night in Apr 2024
Verified

8/10 Good

Hein Willem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very friendly hotel in the centre of town. The staff was entousiastic and fluent in english. We recommend this cosy hotel.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful and the hotel was really well located. Would recommend
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Saintes centre hotel

Very central to Saintes
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a. Great town. Nice area. La Terrace restaurant close by I would highly recommend. Really nice room in the hotel. Staff were great.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Newly renovated hotel in the heart ❤️ of downtown. Great staff clean large modern rooms great price
Stayed 1 night in Jul 2022
Verified

8/10 Good

CLARE

Liked: Property conditions & facilities
Staff was very nice. Room was also nicely appointed but had a dank, musty smell even though all the furnishings appeared new.
Stayed 1 night in May 2025
Verified

10/10 Excellent

patrice

Liked: Cleanliness, staff & service, property conditions & facilities
Cccccvvvvvvvvvvbbvvvvvbvbbbv
Stayed 2 nights in Nov 2024
Verified

6/10 Okay

Penelope

Liked: Cleanliness, staff & service
The hotel was clean and quite comfortable. However, the bathroom had poor ventilation and insufficient coffee was provided. The air conditioning unit had no remote control. In its favour the hotel was in an excellent location and very central.
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good comfortable and well-located

Very well located. Only disappointment was that the hotel car park was full. If the website had made clear that this needed to be booked, I would have done so. As it was I had to lug heavy bags quite a distance with no offer of help. On the plus side, breakfast was excellent
Stayed 1 night in Sep 2022
Verified

6/10 Okay

David

Arrived Sunday afternoon, all lights in reception were off and felt very unwelcoming. No heating in room was very cold. Was told would turn thermostat up but made no difference. Radiators cool, room cold. Unpleasant damp smell in bathroom.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, amenities
Parfait.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Sebastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre spacieuse
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

frederic

Liked: Cleanliness, amenities, property conditions & facilities
Tout était parfait
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Stayed 1 night in Dec 2025
Verified

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La chambre etait propre et tranquille et les dames a la reception nous avons donne un bon acceuil. Les Messageries est toujours notre hotel de choix quand nous sommes a Saintes en route pour le sud-ouest de la France apres avoir quitte Roscoff. Le petit dejeuner offre des choix varies. Le vieux batiment est a la fois tres interessant et tres beau.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Arnaud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel central et bien placé propre et accueillant mais un peu ancien.
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Pentti

Liked: Staff & service
Hotelli melko vaatimaton, mutta yhden yön pysäkiksi ok
Stayed 1 night in Oct 2025
Verified

8/10 Good

michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pas testé kz petit déjeuner
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Anne

Hôtel charmant, très propres
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

CHRISTIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Situation idéale pour profiter et visiter Saintes

Accueil agréable, séjour confortable, idéal pour visiter Saintes car situé en plein centre près de la cathédrale mais prenez soin de réserver votre place de parking car le nombre de places est limité
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suite au delà de nos attentes. Salle de bain avec bain à remou alors que nous attendions qu’une douche. Petit bémol sur la propreté des joints de carrelage qui m’ont mis mal à l’aise. Ils sont jaunis, il faut se mettre à la place de la personne dans le bain et voir ce qu’elle voit. Malgré cela nous reviendrons mais avec un produit et une éponge.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Viala

Liked: Cleanliness, staff & service, room comfort
Ras
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour agréable et excellente visite de la ville de Saintes
Stayed 1 night in May 2025