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Kawagoe Tobu Hotel

3.5 star property

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Photo gallery for Kawagoe Tobu Hotel

Exterior
Reception
Corner Triple Room
Lobby
Twin Room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Laundry
  • Breakfast available
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
8-1 Wakitahoncho, Kawagoe, Saitama, 350-1123
  • Place, Kawagoe Castle
    ‪7 min drive‬
  • Place, Time Bell Tower
    ‪7 min drive‬
  • Place, Kawagoe Hikawa Shrine
    ‪7 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪96 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

9.0 out of 10
Wonderful
(66 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Accessible

Double Room, Accessible

Double Room, Accessible

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

9.2 out of 10
Wonderful
(113 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Corner Triple Room

Corner Triple Room

Corner Triple Room

8.0 out of 10
Very good
(5 reviews)
  • 29 sq m
  • Sleeps 3
  • 3 Twin Beds

Comfort Double Room

  • Sleeps 2

Corner Triple Room

  • Sleeps 3

Double Room

  • Sleeps 2

Double Room Barrier Free

  • Sleeps 2

Twin Room

  • Sleeps 2

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About this property

Kawagoe Tobu Hotel

Central hotel with a 24-hour front desk connected to a shopping center in Kawagoe
Self parking, coffee/tea in a common area, and laundry facilities are available at this hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-in, and a front-desk safe.
Kawagoe Tobu Hotel offers 168 accommodations with safes and complimentary bottled water. 42-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, slippers, toilets with an electronic bidet, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The public transit around Kawagoe Tobu Hotel gets good marks from our customers. During your stay, you'll be connected to a shopping center, and just a quick walk from Kawagoehachimangu. Free WiFi in public areas, breakfast (surcharge), and laundry facilities are available.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Guests speak favorably about the proximity to public transportation and the clean accommodations
  • Just a 4-minute drive from Kawagoe Castle and 12 minutes from Kenei Sayamainariyama Park
As a guest of Kawagoe Tobu Hotel, you'll find a vending machine, coffee/tea in a common area, and laundry facilities. WiFi is free in public spaces. Kawagoe Tobu Hotel also features express check-in, a front-desk safe, and an elevator. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Kawagoe hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (JPY 2,000 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,310 for adults and JPY 1,430 for children
  • Coffee and tea in common areas

Things to do

  • Shopping centre

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2310 for adults and JPY 1430 for children
  • Covered self parking fee: JPY 2000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Kawagoe Tobu Hotel Hotel
Kawagoe Tobu Hotel Kawagoe
Kawagoe Tobu Hotel Hotel Kawagoe

Reviews

Kawagoe Tobu Hotel Reviews

9.0

Wonderful

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 595 out of 1004 reviews
Rating 8 - Good. 319 out of 1004 reviews
Rating 6 - Okay. 62 out of 1004 reviews
Rating 4 - Poor. 11 out of 1004 reviews
Rating 2 - Terrible. 17 out of 1004 reviews

Reviews

10/10 Excellent

Tom

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and very new!
Stayed 5 nights in Jul 2025

10/10 Excellent

KA KIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality
Stayed 1 night in Jul 2025

10/10 Excellent

Aiko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff was nice and the room was clean & spacious. Loved the fact that toilet and shower rooms were separated.
Stayed 1 night in Jul 2025

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Added the breakfast. It was wonderful! The selection was terrific. If you don’t want to add it there are plenty of options around the area. I speak very little Japanese and there were no problems at all. Everyone was as very friendly and had great patience with me.
Stayed 1 night in Mar 2025

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful property in an excellent location. So grateful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

STAY HERE!

Amazing!! Compared to other Tobu Hotel, this one is the best! Highly recommend!! Breakfast buffet super delicious!
Stayed 2 nights in May 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Once you find the elevator to the seventh floor, the hotel is easy to find. There was good food selection around, including in the mall. I'd recommend "In The Park" chef's tasting menu, worth every yen. It was also very close to the train station as well.
Stayed 2 nights in May 2025

10/10 Excellent

Lorrie

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 12 nights in Apr 2025

10/10 Excellent

Nayuta

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
とても快適に過ごせました。欲を言えばアメニティがもう少し充実すると良いと思いました。とても良かったです！
Stayed 1 night in May 2025

8/10 Good

YIN CHING

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and staff are friendly and helpful.
Stayed 1 night in Apr 2025

8/10 Good

Jacob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the stay. The rooms feature Japanese style bathing and layout. The rooms environment is linked into an easy to use tablet. So lighting and tempature is easy to manage. Other features such as the washing machines or the amount of people at the breakfast buffet are available via the TVs information channels. So access was easy to monitor. My only complaint is the noise from the hallway did often make it to our room, but we were in a high traffic spot.
Stayed 9 nights in Apr 2025

10/10 Excellent

Joanna, Rocklin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

HISAYA

Stayed 3 nights in Apr 2025

10/10 Excellent

Debora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Denise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Close by to train station.
Stayed 1 night in Mar 2025

10/10 Excellent

Hisaya

Liked: Cleanliness, staff & service, property conditions & facilities
comfortable.
Stayed 9 nights in Mar 2025

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Convenient and quiet. The location is excellent. It's above a small mall and near the train station.
Stayed 5 nights in Mar 2025

10/10 Excellent

Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay at this hotel in the last 2 years. It's an excellent hotel right next to a train station and many places to shop. I wouldn't consider staying anywhere else. Kawagoe is less crowded than Tokyo, but less than an hour on the train and you're in the heart of Tokyo. Staff is very attentive and efficient. My only complaint, is that the mattresses are extremely firm. I solved that issue on the second visit by bringing an inflatable air mattress. Problem solved! I hope to visit again, in the future.
Stayed 16 nights in Mar 2025

10/10 Excellent

Debora

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
- The staff was absolutely wonderful
Stayed 4 nights in Mar 2025

10/10 Excellent

Corey

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy with everything I would recommend to anyone
Stayed 4 nights in Mar 2025

10/10 Excellent

Gary

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and location with good size room.
Stayed 1 night in Feb 2025

10/10 Excellent

Nicholas

Stayed 1 night in Mar 2025

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*
Stayed 1 night in Feb 2025

8/10 Good

Miyoko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is a bit small but it’s convenient and clean. The service was great.
Stayed 1 night in Feb 2025

8/10 Good

Kim tian

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025