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The Hotel Salem

3.0 star property

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Photo gallery for The Hotel Salem

Front of property
Standard Room, 1 King Bed
1 King Bed (Dog Friendly)
Free daily buffet breakfast
Indoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
4370 Commercial St Se, Salem, OR, 97302
  • Place, Salem Hospital
    ‪5 min drive‬
  • Place, Willamette University
    ‪6 min drive‬
  • Place, Elsinore Theater
    ‪7 min drive‬
  • Airport, Salem, OR (SLE-McNary Field)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(142 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(80 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed (Dog Friendly)

1 King Bed (Dog Friendly)

1 King Bed (Dog Friendly)

9.2 out of 10
Wonderful
(29 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Queen Beds (Dog Friendly)

2 Queen Beds (Dog Friendly)

2 Queen Beds (Dog Friendly)

8.6 out of 10
Excellent
(7 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Hotel Salem

Hotel with free breakfast, in the vicinity of Salem Hospital
An indoor pool, a fitness center, and laundry facilities are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk and a vending machine are onsite.
The Hotel Salem offers 84 air-conditioned accommodations with coffee/tea makers and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 14 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at The Hotel Salem gets high marks from our customers. During your stay, you'll be close to Salem Hospital. Free WiFi in public areas, free self parking, and an indoor pool are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include laundry facilities, an elevator, and a vending machine
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the breakfast
  • 5 minutes by car from Salem Hospital and 5 minutes from Willamette University
  • Dogs welcome for a fee (restrictions apply)
The Hotel Salem offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. Free breakfast is available daily. The business-friendly The Hotel Salem also features a vending machine, laundry facilities, and an elevator. Self parking is free.

This 3-star Salem hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 25-inch TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Phoenix Inn Suites Hotel Salem South
Phoenix Inn Suites South Salem
Phoenix Hotel South Salem
Phoenix Inn Suites South Salem Hotel Salem
Phoenix Inn Suites South Salem Oregon
Phoenix Suites South Salem
The Hotel Salem Hotel
The Hotel Salem Salem
The Hotel Salem Hotel Salem
Phoenix Inn Suites South Salem

The Hotel Salem Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 726 out of 1088 reviews
Rating 8 - Good. 247 out of 1088 reviews
Rating 6 - Okay. 76 out of 1088 reviews
Rating 4 - Poor. 25 out of 1088 reviews
Rating 2 - Terrible. 14 out of 1088 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel and cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
X
Stayed 4 nights in Sep 2025

4/10 Poor

Josue

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Sep 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Definitely stay here!

Very clean rooms. Very friendly staff. Incredible water pressure!
Stayed 2 nights in Sep 2025

10/10 Excellent

Zach

Stayed 1 night in Sep 2025

10/10 Excellent

Carolina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Brad

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff were very nice and accommodating but the rooms smelled awful.
Stayed 1 night in Sep 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Robert

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed in a pet friendly, non smoking room and it smelled of heavily chemical scent trying to mask cigarette smoke
Stayed 2 nights in Aug 2025

10/10 Excellent

Kerri

Stayed 1 night in Sep 2025

10/10 Excellent

Brandon

Stayed 1 night in Sep 2025

10/10 Excellent

Melissa Kay

Stayed 2 nights in Sep 2025

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, amenities
Great staff, clean, nice place to stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Merle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, recommend booking back side of hotel away from the freeway; it has tall cypress trees for quiet. Nice staff, large room has sofa area.
Stayed 1 night in Sep 2025

10/10 Excellent

Tiffney

Stayed 1 night in Jun 2025

10/10 Excellent

Al

Liked: Cleanliness, staff & service, property conditions & facilities
Street out front can be be busy, nice to have drug store and Trader Joes within a block, some dining options across the street
Stayed 5 nights in Aug 2025

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 1 night in Sep 2025

10/10 Excellent

Sheryl

Travelled with partner
Rooms large, beds very comfortable, options for breakfast dining. Toilet paper needs an upgrade
Stayed 4 nights in Sep 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Laura

Nice and quiet
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and welcoming. Front desk service was great. Loved the double sink in the room.
Stayed 1 night in Aug 2025