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The Hotel Salem

3.0 star property

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Photo gallery for The Hotel Salem

Welcome to The Hotel Salem, featuring a covered entrance and ample parking.
Enjoy meals in the dining area with a flat-screen TV and coffee station.
Relax in comfort with a sofa, nightstand, and lamp, plus a convenient cabinet with a microwave and coffee maker.
Relax by the pool, surrounded by a decorative tile pattern and a seating area with a chair and table.
Two double beds with matching headboards and a central nightstand, featuring white linens and a lamp.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Laundry

Explore the area

Map
4370 Commercial St Se, Salem, OR, 97302
  • Salem Hospital
    ‪5 min drive‬
  • Willamette University
    ‪5 min drive‬
  • Salem Riverfront Park
    ‪8 min drive‬
  • Salem, OR (SLE-McNary Field)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Relax in comfort with a large bed, two bedside tables, and a cozy leather armchair.

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(134 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed (Dog Friendly)

Relax in comfort with a large bed, desk, and cozy seating area.

1 King Bed (Dog Friendly)

9.4 out of 10
Exceptional
(28 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Two double beds with matching headboards and a central nightstand, featuring white linens and a lamp.

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(74 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Beds (Dog Friendly)

Two double beds with brown bedspreads and white linens, a nightstand with a lamp and telephone, and a window with a curtain.

2 Queen Beds (Dog Friendly)

8.6 out of 10
Excellent
(7 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Two single beds with white linens and a geometric pattern, a desk with a chair, and a flat-screen TV.

La Quinta Inn & Suites by Wyndham Salem OR

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, (654)
The price is €148
for 1 room
includes taxes & fees
18 Aug - 19 Aug
La Quinta Inn & Suites by Wyndham Salem OR

About this property

The Hotel Salem

Hotel with free breakfast, in the vicinity of Salem Hospital
An indoor pool, a fitness center, and laundry facilities are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk and a vending machine are onsite.
The Hotel Salem offers 84 air-conditioned accommodations with coffee/tea makers and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 14 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at The Hotel Salem gets high marks from our customers. During your stay, you'll be close to Salem Hospital. Free WiFi in public areas, free self parking, and an indoor pool are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include laundry facilities, an elevator, and a vending machine
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • 5 minutes by car from Salem Hospital and 5 minutes from Willamette University
  • Dogs welcome for a fee (restrictions apply)
The Hotel Salem offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. Free breakfast is available daily. The business-friendly The Hotel Salem also features a vending machine, laundry facilities, and an elevator. Self parking is free.

This 3-star Salem hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 25-inch TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Phoenix Inn Suites Hotel Salem South
Phoenix Inn Suites South Salem
Phoenix Hotel South Salem
Phoenix Inn Suites South Salem Hotel Salem
Phoenix Inn Suites South Salem Oregon
Phoenix Suites South Salem
The Hotel Salem Hotel
The Hotel Salem Salem
The Hotel Salem Hotel Salem
Phoenix Inn Suites South Salem

The Hotel Salem Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 661 out of 1009 reviews
Rating 8 - Good. 241 out of 1009 reviews
Rating 6 - Okay. 72 out of 1009 reviews
Rating 4 - Poor. 21 out of 1009 reviews
Rating 2 - Terrible. 14 out of 1009 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were super comfortable. Staff was friendly.
Stayed 1 night in May 2025

8/10 Good

Owen

Stayed 1 night in May 2025

6/10 Okay

Michelle

Travelled with family, Travelled with pets
Disliked: Staff & service
This property was just average. When traveling, my family and I take our dog so I was looking for a pet friendly hotel. It was very obvious that most of the staff did not like the fact that dogs were allowed. They were not friendly and in fact, the morning duty employee gave me a look like it annoyed him that dogs were allowed. While I don’t expect everyone to like dogs, don’t make it a pet friendly hotel then because for some, our dogs are family. Also, no one explained to me that there a great dog area out the back of the hotel. The hotel was clean enough. The best part of the hotel was the breakfast. I felt like their food service staff did a great job.
Stayed 1 night in Apr 2025

10/10 Excellent

Justin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Cameron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was good!

Everything was great. Simple, quiet, clean. Everything worked. Good breakfast.
Stayed 1 night in Apr 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was very helpful. Location very good.
Stayed 4 nights in Apr 2025

10/10 Excellent

Makiesha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Makiesha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 2 nights. Smooth check-in/out. Staff was friendly and helpful. Room was spotlessly clean. Beds were comfy. They've done an excellent job with the upgrade. Looking forward to staying here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Owen

Stayed 1 night in Apr 2025

10/10 Excellent

Emily

Stayed 2 nights in Apr 2025

10/10 Excellent

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean. Staff was kind and efficient. We loved that they had laundry facilities. Parking was easy. Felt safe.
Stayed 2 nights in Apr 2025

10/10 Excellent

Monica A.

Travelled with partner
Liked: Property conditions & facilities
Great value for the price! Nice breakfast selection, indoor pool, and free parking. Staff is very friendly
Stayed 3 nights in Apr 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay.

Nice handicapped bathroom. Big room! Appreciated the staff knowing my previous stays had been in a handicapped room, so they changed me one when I reserved a regular room. Also the oatmeal was good-not runny!
Stayed 1 night in Apr 2025

8/10 Good

Phillip

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort
The sinks in the bedroom area were a little odd. Would’ve been nicer to have more of a variety for breakfast.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tammarie

Stayed 1 night in Apr 2025

10/10 Excellent

Marion

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good place to stay. Breakfast was better compared to other hotels.
Stayed 1 night in Apr 2025

8/10 Good

Marta

Liked: Cleanliness, staff & service, property conditions & facilities
While the sound insulation for ground level rooms that back to the parking lot could be improved, I’d definitely stay here again. Great location near dining and travel needs shopping.
Stayed 1 night in Mar 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is excellent, staff is very helpful and kind, hotel is very clean and safe, and restaurants aplenty are all around us.
Stayed 5 nights in Apr 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Huong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Salem was reasonably priced, the room large, the shower strong, and the breakfast was really excellent! Highly recommended!
Stayed 1 night in Apr 2025

10/10 Excellent

Laurel

Great rooms & breakfast!
Stayed 1 night in Apr 2025

10/10 Excellent

bernice J

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Apr 2025