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The Hotel Salem

3.0 star property

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Photo gallery for The Hotel Salem

Front of property
1 King Bed (Dog Friendly)
Standard Room, 1 King Bed
Indoor pool
Free daily buffet breakfast

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
4370 Commercial St Se, Salem, OR, 97302
  • Place, Salem Hospital
    ‪5 min drive‬
  • Place, Willamette University
    ‪6 min drive‬
  • Place, Elsinore Theater
    ‪7 min drive‬
  • Airport, Salem, OR (SLE-McNary Field)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(149 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(82 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed (Dog Friendly)

1 King Bed (Dog Friendly)

1 King Bed (Dog Friendly)

9.2 out of 10
Wonderful
(30 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Queen Beds (Dog Friendly)

2 Queen Beds (Dog Friendly)

2 Queen Beds (Dog Friendly)

8.8 out of 10
Excellent
(8 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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About this property

The Hotel Salem

An indoor pool, a fitness center, and laundry facilities are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk and a vending machine are onsite.
The Hotel Salem offers 84 air-conditioned accommodations with coffee/tea makers and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 14 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at The Hotel Salem gets high marks from our customers. During your stay, you'll be close to Salem Hospital. Free WiFi in public areas, free self parking, and an indoor pool are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include laundry facilities, an elevator, and a vending machine
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 5 minutes by car from Salem Hospital and 5 minutes from Willamette University
  • Dogs welcome for a fee (restrictions apply)
The Hotel Salem offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. Free breakfast is available daily. The business-friendly The Hotel Salem also features a vending machine, laundry facilities, and an elevator. Self parking is free.

This 3-star Salem hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 25-inch TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Phoenix Inn Suites Hotel Salem South
Phoenix Inn Suites South Salem
Phoenix Hotel South Salem
Phoenix Inn Suites South Salem Hotel Salem
Phoenix Inn Suites South Salem Oregon
Phoenix Suites South Salem
The Hotel Salem Hotel
The Hotel Salem Salem
The Hotel Salem Hotel Salem
Phoenix Inn Suites South Salem

The Hotel Salem Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 777 out of 1163 reviews
Rating 8 - Good. 259 out of 1163 reviews
Rating 6 - Okay. 81 out of 1163 reviews
Rating 4 - Poor. 29 out of 1163 reviews
Rating 2 - Terrible. 17 out of 1163 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Meghan

Stayed 1 night in Dec 2025

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, clean rooms, eco friendly and convenient in the area.
Stayed 1 night in Dec 2025

10/10 Excellent

Jeff

Stayed 3 nights in Dec 2025

10/10 Excellent

Susan

Stayed 1 night in Dec 2025

10/10 Excellent

Robert, Reno

Liked: Cleanliness, amenities, property conditions & facilities
We stay here several times year.. love it!
Stayed 1 night in Dec 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect, from check in to check out. Staff was very friendly and helpful, the room was so beautiful and extremely clean, the property was very well maintained, breakfast was good I enjoyed that they had hot eggs and sausage. Definitely would come back.
Stayed 1 night in Dec 2025

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed multiple times. This time we were short on towels and washcloths for two people. I’m sure we could have gotten more, if we asked, but we were too tired to pursue it, at the time we checked in. Still, we would come back.
Stayed 1 night in Dec 2025

4/10 Poor

Eddo

Stayed 1 night in Dec 2025

8/10 Good

Kyle

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Room was clean but had a funky smell to it. Pool area was cold and pool wasn't much warmer. Beds were very comfy, pillows a little flat but slept good. Checkin was very welcoming, quick and easy. We stayed with our 2 youngest children and will probably stay again if the chance comes up again. Cant vote on breakfast as we had to leave before breakfast started.
Stayed 1 night in Dec 2025

8/10 Good

Sean

Liked: Cleanliness, property conditions & facilities
Clean rooms, updated property, decent breakfast included with your stay. Would have rated higher but thin walls let in noise from hall and others rooms.
Stayed 1 night in Dec 2025

10/10 Excellent

Vickie

Stayed 1 night in Dec 2025

6/10 Okay

Lisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Internet was exceedingly slow.
Stayed 1 night in Dec 2025

4/10 Poor

Andrea

Travelled with family
Disliked: Property conditions & facilities, room comfort
Subpar items, eggs are gross… waffles are good but everything else was worse then a gas station breakfast
Stayed 4 nights in Dec 2025

10/10 Excellent

Ted

Liked: Cleanliness, amenities
Yes. Comfortable. Very pleasant staff.
Stayed 1 night in Nov 2025

8/10 Good

Prateek

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Driving from Seattle to SAn Francisco with a dog. I was there for 1 night. Property has a good dog area and my dog loved it.
Stayed 1 night in Nov 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean and quiet
Stayed 1 night in Nov 2025

10/10 Excellent

Tracey

Liked: Cleanliness, amenities, property conditions & facilities
Room is great, Kimberley checked me in and she was wonderful :)
Stayed 1 night in Nov 2025

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, great free hot breakfast, super clean rooms, and a very good rate.
Stayed 1 night in Nov 2025

10/10 Excellent

carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to find and check-in. Clean and well maintained. Google directions from North say to go past hotel but entrance is on south side of hotel so when you see hotel prepare to turn east into driveway. Room was spacious and clean. Opted to eat breakfast out so no opinion. Did not use wifi. Will stay again if in area.
Stayed 1 night in Nov 2025

10/10 Excellent

Rachelle, Eugene

Travelled with family
Liked: Cleanliness, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff was friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

Mark, San Diego

Liked: Cleanliness, amenities, property conditions & facilities
Loved my stay here.. everything was awesome!
Stayed 3 nights in Nov 2025

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We’ve stayed here multiple times. Consistently meets our needs. Very friendly and helpful staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Diane, Bend

Stayed 1 night in Nov 2025

10/10 Excellent

Elisabeth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very nice. Breakfast was a little sparse. With the addition of just a few things it could have been much better. Overall I would stay there again. Also the fitness room would have been great if it had a water cooler in there.
Stayed 1 night in Nov 2025