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Shilo Inn Suites - Salem

Property class: 2.5

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Photo gallery for Shilo Inn Suites - Salem

Desk, blackout curtains, iron/ironing board, free WiFi
Reception
Lobby sitting area
Front of property
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
3304 Market St Ne, Salem, OR, 97301
  • Place, Regal Willamette Town Center
    ‪14 min walk‬
  • Place, Oregon State Fairgrounds Pavilion
    ‪3 min drive‬
  • Place, L. B. Day Amphitheater
    ‪4 min drive‬
  • Airport, Salem, OR (SLE-McNary Field)
    ‪7 min drive‬

Room options

View all photos for Junior Suite

Desk, blackout curtains, iron/ironing board, free WiFi

Junior Suite

8.2 out of 10
Very good
(94 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

7.8 out of 10
Good
(60 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Shilo Inn Suites - Salem

Laundry facilities, a 24-hour front desk, and express check-out are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Shilo Inn Suites - Salem offers 90 accommodations with coffee/tea makers and hair dryers. 42-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Our customers tell us they can't get enough of the helpful staff at Shilo Inn Suites - Salem. During your stay, you'll be within walking distance of Oregon State Fairgrounds Pavilion. Features include free WiFi in public areas and free self parking, plus 2 meeting rooms.
  • Free WiFi
  • Free self parking
  • Amenities include 2 meeting rooms, laundry facilities, and an elevator
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 2-minute drive from Oregon State Fairgrounds Pavilion and a few minutes from Chemeketa Community College
  • Dogs welcome for a fee (restrictions apply)
As a guest of Shilo Inn Suites - Salem, you'll find a vending machine, laundry facilities, and express check-out. There are 2 meeting rooms available. WiFi is free in public spaces. Self parking is free.

This Salem hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping on request

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from February 4 2026 to May 31 2026 (completion date subject to change). The following areas are affected:
  • Elevator
  • Exterior
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Meeting facilities
  • Parking area
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Fitness facility
  • Health club
  • Indoor pool
  • Public bath
  • Sauna
  • Hot tub
The following facilities are closed on Monday and Sunday:
  • Fitness facility
  • Health club
  • Indoor pool
  • Public bath
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 10:00 PM and 8:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Shilo Inn Suites Hotel Salem
Shilo Inn Suites Salem
Salem Shilo Inn
Shilo Inn Salem Hotel Salem
Shilo Inn Suites - Salem Oregon
Shilo Inn Suites Salem Hotel
Shilo Inn Suites Salem
Shilo Inn Suites - Salem Hotel
Shilo Inn Suites - Salem Salem
Shilo Inn Suites - Salem Hotel Salem

Shilo Inn Suites - Salem Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 352 out of 1000 reviews
Rating 8 - Good. 242 out of 1000 reviews
Rating 6 - Okay. 171 out of 1000 reviews
Rating 4 - Poor. 125 out of 1000 reviews
Rating 2 - Terrible. 110 out of 1000 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Irene

Stayed 1 night in Jan 2026

10/10 Excellent

John

Stayed 1 night in Jan 2026

8/10 Good

Kent, Saint Paul

Liked: Cleanliness, staff & service
Disliked: Amenities
Nice big room / almost like a suite. The room was great but overall property run down. No breakfast available. Seemed like there were long-term residents living there.
Stayed 2 nights in Oct 2025

10/10 Excellent

Janie

Stayed 1 night in Dec 2025

10/10 Excellent

Anne

Stayed 6 nights in Dec 2025

4/10 Poor

Meg

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Staff and the outdated facility even after they went through a remodel.
Stayed 8 nights in Oct 2025

10/10 Excellent

Tyran

Stayed 1 night in Dec 2025

10/10 Excellent

Julieta

Stayed 1 night in Dec 2025

10/10 Excellent

andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great night, everything was and quiet.
Stayed 1 night in Nov 2025

10/10 Excellent

Anna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and suet clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Alondra

Stayed 7 nights in Nov 2025

10/10 Excellent

Julio

Stayed 1 night in Aug 2025

10/10 Excellent

alondra

Stayed 1 night in Nov 2025

10/10 Excellent

alondra

Stayed 1 night in Nov 2025

10/10 Excellent

Layne

Liked: Cleanliness, staff & service, amenities
My room was clean, quiet and comfortable. It had all of the things I needed to feel at home. The covered parking was convenient and the staff were friendly and helpful especially evening the desk person Alexis. She was fun to talk to, informative friendly and super helpful. When I come back to Salem I will definitely stay at The Shiloh Inn again.
Stayed 2 nights in Nov 2025

8/10 Good

Kristie

Liked: Cleanliness, staff & service
Disliked: Amenities
While not super up-to-date, the room was very roomy and spotless. It is pet-friendly so worked for our weekend in Salem. The front desk staff were friendly. We didn’t encounter any other staff during our stay. There was no breakfast offered do cannot comment on that. (I think the breakfast room was bring renovated.) The hotel is tall and set back off the street behind a diner and small strip mall. The entrance to pull into to reach the hotel was not immediately obvious at night because the signage was low, unlit and included a list of other businesses.
Stayed 2 nights in Oct 2025

10/10 Excellent

Honee

Liked: Cleanliness, staff & service
The room was very clean, cozy and the front desk lady was so sweet and very accommodating.
Stayed 2 nights in Nov 2025

4/10 Poor

Nicholas

Stayed 1 night in Oct 2025

2/10 Terrible

Xochihl

Disliked: Cleanliness, staff & service, property conditions & facilities
No one on site when checking in, took about 15 minutes for someone to come to the front desk. Hallways smell like pee. Bed bugs on bed
Stayed 1 night in Oct 2025

6/10 Okay

Mark B, Lafayette

Liked: Amenities
Have stayed previously and it was a lot better. Requested to have clean towels daily, had to go to front desk to get towels. Was informed they were short staffed. Understand being shortstaffed; however, stayed seven days and room was only straightened out two days. Also, the last two nights I was there there was people running in the hallways and talking loud and music after midnight.
Stayed 7 nights in Oct 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
The reception desk was very good at explaining how important it was to keep your car parked in between two ends of the hotel in order for you to avoid getting towed. Parking was close to the building and around the building. The front desk was able to find my reservation very quickly so I could tell that they were prepared. Another client has said that she was really busy but she still is very kind and happy. I really appreciated her positive customer service mindset. She explained different things for me. Went up to my room and I was impressed with house Spacey the room was. I was more impressed that the building itself probably of course is not the newest but it was very well cared for very clean and had so much space to put your personal belongings too. Just going into the room was a large mirror in front of the sink and the counter space around the sink was large enough then there was a lower counter space next to that attached where you could put your other belongings or your tote bags. Then when you walked into the space close to your bed bed sheets were folded under the mattress tightly clean everything the counters were clean that you put you're provided a little bit of everything. I was grateful for some hotels that have a lower price like this one had for me you don't get soap or conditioner or anything like that but this place did have all the basics. The offered you soap of course for your hands so for bathing a small shampoo small conditioner extra toilet paper.
Stayed 1 night in Oct 2025

8/10 Good

Delinda

Stayed 3 nights in Oct 2025

8/10 Good

Christabel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Veera

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok property and room
Stayed 1 night in Oct 2025

4/10 Poor

Meg

Stayed 7 nights in Oct 2025