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Shilo Inn Suites - Salem

2.5 star property

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Photo gallery for Shilo Inn Suites - Salem

Desk, blackout curtains, iron/ironing board, free WiFi
Front of property
Lobby
Lobby sitting area
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
3304 Market St Ne, Salem, OR, 97301
  • Place, Regal Willamette Town Center
    ‪14 min walk‬
  • Place, Oregon State Fair Skychairs
    ‪19 min walk‬
  • Place, Oregon State Fairgrounds Pavilion
    ‪3 min drive‬
  • Airport, Salem, OR (SLE-McNary Field)
    ‪7 min drive‬

Room options

View all photos for Junior Suite

Desk, blackout curtains, iron/ironing board, free WiFi

Junior Suite

8.2 out of 10
Very good
(88 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

7.8 out of 10
Good
(58 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Shilo Inn Suites - Salem

Hotel with free parking, near Oregon State Fairgrounds Pavilion
Laundry facilities, a 24-hour front desk, and express check-out are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Shilo Inn Suites - Salem offers 90 accommodations with coffee/tea makers and hair dryers. 42-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Our customers tell us they can't get enough of the helpful staff at Shilo Inn Suites - Salem. During your stay, you'll be within walking distance of Oregon State Fairgrounds Pavilion. Features include free WiFi in public areas and free self parking, plus 2 meeting rooms.
  • Free WiFi
  • Free self parking
  • Amenities include 2 meeting rooms, laundry facilities, and an elevator
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 2-minute drive from Oregon State Fairgrounds Pavilion and a few minutes from Chemeketa Community College
  • Dogs welcome for a fee (restrictions apply)
As a guest of Shilo Inn Suites - Salem, you'll find a vending machine, laundry facilities, and express check-out. There are 2 meeting rooms available. WiFi is free in public spaces. Self parking is free.

This Salem hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping on request

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Fitness facility
  • Health club
  • Indoor pool
  • Public bath
  • Sauna
  • Hot tub
The following facilities are closed on Monday and Sunday:
  • Fitness facility
  • Health club
  • Indoor pool
  • Public bath
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 10:00 PM and 8:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Shilo Inn Suites Hotel Salem
Shilo Inn Suites Salem
Salem Shilo Inn
Shilo Inn Salem Hotel Salem
Shilo Inn Suites - Salem Oregon
Shilo Inn Suites Salem Hotel
Shilo Inn Suites Salem
Shilo Inn Suites - Salem Hotel
Shilo Inn Suites - Salem Salem
Shilo Inn Suites - Salem Hotel Salem

Shilo Inn Suites - Salem Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 350 out of 1002 reviews
Rating 8 - Good. 248 out of 1002 reviews
Rating 6 - Okay. 168 out of 1002 reviews
Rating 4 - Poor. 126 out of 1002 reviews
Rating 2 - Terrible. 110 out of 1002 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Nick

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Room was run down and super dirty and not sanitary. So much my wife refused to take her shoes off or use any of the bedding or pillows. Supposed to stay 3 days checked in late around 10pm woke up checked out and went to another hotel
Stayed 3 nights in Oct 2025

2/10 Terrible

Cristian

Stayed 1 night in Sep 2025

6/10 Okay

Bill

Travelled with family
Liked: Cleanliness, staff & service
Staff were great
Stayed 1 night in Oct 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was overall comfortable. The staff was nice and communicated well. Overall the rooms are just dated as expected. I would stay again
Stayed 1 night in Sep 2025

8/10 Good

Gregory

Travelled with group
Liked: Amenities
No kitchen The ac worked good
Stayed 4 nights in Oct 2025

2/10 Terrible

Brason

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
.
Stayed 3 nights in Oct 2025

8/10 Good

Dwayne

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

John

Stayed 1 night in Oct 2025

10/10 Excellent

JoAnn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Seth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and welcoming. My room was clean, quite large, and comfortable. The lobby is pretty bare, with just a few chairs and tables and complimentary coffee which I did not try. The elevator flooring is in need of replacment (missing linoleum in places). There are several shops and restaurants in walking distance. I ate at the Sassy Onion and recommend it highly based on my one meal and the crowd that was waiting to be seated.
Stayed 2 nights in Sep 2025

2/10 Terrible

Alexandria, Banning

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hotel was super fun D
Stayed 2 nights in Sep 2025

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and clean room
Stayed 1 night in Sep 2025

10/10 Excellent

Tia

Stayed 1 night in Sep 2025

8/10 Good

Kimberly

Travelled with pets
Liked: Cleanliness, staff & service
The room was clean and tidy, everything was in working order. It could use some cosmetic fixing. Stay was pleasant and quiet. However, the parking lot and pet areas are in need of desperate attention. I would not stay again with a pet as the pet area is atrocious and in need of cleaning. After discovering this we walked elsewhere do to minimizing exposures to disease and parasites.
Stayed 2 nights in Sep 2025

4/10 Poor

Nick Clyde

Business traveller
Disliked: Staff & service, property conditions & facilities

Staying at subsidized housing

Shilon is a ghost of itself . In its day, premier hotel. Now it is basically dive. Check in >a person basically jams mismatched and.a green clump hair on.top of.head. checked.us in for.first.of.2 nights we.prepaid. next day.we.return from all.day tournament.to be locked out. Check in again. Never saw logo wearing employee. Room was clean per.say but.horrible condition. Donation level furnishings. Elevator floor has wear holes and is held down w painters tape..not.duct.tape which ..if you know you know. Definitely should have stayed at double tree across street or comfort in 2 blocks away.
Stayed 2 nights in Sep 2025

4/10 Poor

Emma

Stayed 1 night in Sep 2025

10/10 Excellent

William

Stayed 1 night in Sep 2025

4/10 Poor

Rob

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor room quality and customer service

1. TV was not working properly and staff was aware of this when we checked in (after we requested a different room/TV, they noted that the parts were on order for repair), but did not tell us upon check in and refused to allow us to switch rooms or switch TV's with another room 2. Listing was for one king bed and one double bed, but the double bed ended up being a very uncomfortable pull out sofa bed. This was not disclosed in the booking process, and seems like this should have been disclosed.
Stayed 1 night in Sep 2025

6/10 Okay

Tirth

Travelled with family
Disliked: Amenities, property conditions & facilities
Rooms are old, renovation requires
Stayed 1 night in Sep 2025

2/10 Terrible

sharon

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in a fair location. I was very disappointed in the cleanliness example front entrance had bird poop all over entry way. It needed a good cleaning. Elevator's fooring was badly damaged and needed replacing. Our room 's furniture was ripped and torn. In general the whole was building was badly worn down. Needs repainting and deep cleaning.
Stayed 5 nights in Sep 2025

6/10 Okay

Dora

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Not sure of surrounding area
Stayed 1 night in Sep 2025

8/10 Good

JoAnn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

60th South Salem Class Reunion

The room had the smell of cigarette smoke, but after opening the window it was fine. Bed was comfortable and room clean.
Stayed 1 night in Sep 2025

2/10 Terrible

Toni

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The website says that this property is pet friendly The Shiloh Inn Motel, and they will not accept cats which I think they should specify that. And I was told over and over again that it was a corporate decision, but she couldn’t tell me why so I think also she was very rude And so I was turned away because I had a cat and not a dog so beware if you have a cat, they’re not pet friendly.
Stayed 1 night in Sep 2025

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad bad doesn’t honor cancellations

I canceled my reservation and week before my stay. And yall still charged me. I am very unhappy. And would like a refund.
Stayed 1 night in Sep 2025

6/10 Okay

Julio

Travelled with family
Liked: Staff & service

Nice location. All stores close ..

To stay is ok, it is just need a little more clean and the parking lot needs pression washer.
Stayed 2 nights in Sep 2025