Best Western Salisbury Plaza

2.5 star property

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Photo gallery for Best Western Salisbury Plaza

Lobby
Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave
Lobby
Exterior
Lobby

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1735 N Salisbury Blvd, Salisbury, MD, 21801
  • Place, Centre at Salisbury
    ‪2 min drive‬
  • Place, Poplar Hill Mansion
    ‪3 min drive‬
  • Place, Salisbury Zoo
    ‪4 min drive‬
  • Airport, Salisbury, MD (SBY-Salisbury - Ocean City Wicomico Regional)
    ‪9 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Microwave (with Sofabed)

  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Smoking, Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)

  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

1 King Bed, Non-Smoking, Microwave, Refrigerator, High Speed Internet Access

  • Sleeps 2

1 King Bed, Non-Smoking, High Speed Internet Access, Sofabed, Microwave, Refrigerator

  • Sleeps 3

1 King Bed, Non-Smoking, Pet Friendly Room, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2

1 King Bed, Smoking Room, High Speed Internet Access, Microwave, Refrigerator

  • Sleeps 2

2 Queen Beds, Non-Smoking, Pet Friendly Room, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

1 King Bed, Non-Smoking, Pet Friendly Room, Sofabed, Microwave and Refrigerator, Wi-Fi

  • Sleeps 3

Accessible-1 Queen, Mobility Accessible, Roll In Shower, Microwave And Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

2 Queen Beds, Smoking Room, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

Accessible-1 Queen, Mobility Accessible, Bathtub, Microwave And Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

2 Queen Beds, Non-Smoking, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

Accessible-1 Queen, Mobility Accessible, Roll In Shower, Pet Friendly Room, Microwave And Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

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About this property

Best Western Salisbury Plaza

Hotel connected to a shopping center in Salisbury with free parking
Along with a seasonal outdoor pool, this hotel has a business center and a meeting room. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite.
Best Western Salisbury Plaza offers 101 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Satellite television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
With your stay at Best Western Salisbury Plaza, you'll be connected to a shopping center and within walking distance of Deer's Head Hospital Center. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business center, a meeting room, and laundry facilities
  • Just a 2-minute drive from Poplar Hill Mansion and a few minutes from Regal Salisbury
  • Pets welcome for a fee (restrictions apply)
Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is served daily. A seasonal outdoor pool, barbecue grills, and a vending machine are also featured at the business-friendly Best Western Salisbury Plaza. Free self parking is available. A complete renovation of Best Western Salisbury Plaza was completed in July 2023.

Smoking is allowed in designated areas at this Salisbury hotel.

Guests are served free full breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Pool hoist on site
  • Tile flooring in public areas
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Built in 1987
  • Designated smoking areas (fines apply)
  • Renovated entire property - July 2023

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per day
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Plaza Hotel Salisbury
Best Western Salisbury Plaza
Best Western Salisbury Plaza Hotel Salisbury
Salisbury Best Western
Best Western Salisbury Plaza Hotel
Best Salisbury Plaza Salisbury
Best Western Salisbury Plaza Hotel
Best Western Salisbury Plaza Salisbury
Best Western Salisbury Plaza Hotel Salisbury

Best Western Salisbury Plaza Reviews

Reviews

6.4
Rating 10 - Excellent. 234 out of 897 reviews
Rating 8 - Good. 204 out of 897 reviews
Rating 6 - Okay. 144 out of 897 reviews
Rating 4 - Poor. 121 out of 897 reviews
Rating 2 - Terrible. 194 out of 897 reviews

6.8/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

4/10 Poor

Mary

The bathroom had no soap, the bathroom door didn’t shut and the door the the room didn’t lock. Front desk clerk was very nice !
Stayed 1 night in Nov 2025

6/10 Okay

Daniel

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Not a very nice motel.
Stayed 1 night in Nov 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities
Staff
Stayed 1 night in Nov 2025

4/10 Poor

Donald

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
What I appreciated was that I was not given a hard time when I decided that we could not stay a second night after the first night experience. Didn't like having no hair dryer, having no soap in the room, having a clock that didn't work, having a TV that I couldn't turn on and a a desk staff that couldn't tell how to turn it on. Didn't like the 4AM dumpster emptying. Didn't stay to try the breakfast.
Stayed 3 nights in Oct 2025

8/10 Good

Christine

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities
Staff was very helpful. Room was clean. Great offering for the free breakfast, but the food was cold. Wasn't the best tasting food, but it may have been an off day.
Stayed 2 nights in Oct 2025

10/10 Excellent

Claudine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was not impressed from the road as we drove up, but we had a terrific five day stay. The lobby has been renovated. Breakfast was delicious. The bed was very comfortable. Best on our multi week road trip. Well located. Attentive, friendly staff/owners.
Stayed 4 nights in Oct 2025

8/10 Good

Breshell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Olumide

Travelled with family
Liked: Cleanliness, staff & service
It was generally okay except for the fact that my family and I were exposed to second hand smoke from other guests who smoked along the corridor and particularly near the stairway that leads to our room. I would be nice if the hotel has a designated smoking area far from the rooms foe the safety on non-smokers
Stayed 2 nights in Oct 2025

6/10 Okay

Aaron

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities
Very noisy, you can hear everything at night like its in the room with you. The door seal in room 234 needs to be replaced, we could see daylight. Besides that the starff are great and the breakfast is solid.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jackie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very updated Nice!
Stayed 1 night in Oct 2025

6/10 Okay

lisa, Annapolis

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
we have no towels the night we arrived because they said the dryer was broken and there was a baseball team staying there that used a lot of towels. They said when the next crew came in at 8:30 in the morning, they would not have time to have the towels cleaned by checkout
Stayed 1 night in Oct 2025

8/10 Good

Ethyel

Liked: Cleanliness, staff & service, amenities
Didn't get a chance to eat breakfast.
Stayed 2 nights in Sep 2025

10/10 Excellent

Averi

Stayed 1 night in Oct 2025

4/10 Poor

Shannon

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2025

8/10 Good

Karen

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Staff super friendly and rooms are spacious.
Stayed 1 night in Sep 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was delicious. Our room was superb. The staff was delightful and welcoming. We even met the owner The lobby was beautiful
Stayed 2 nights in Aug 2025

2/10 Terrible

marc

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We requested a room on the ground floor and didn't get it. Every day we requested to be moved and were rudely told nothing was available. The last two nights we were there the place was almost empty of other guests. Access to the pool was limited because you couldn't get in and had to request a staff member to open it. The free breakfast was terrible and staff didn't keep it stocked with food and drink. The room was not clean. Furniture in room was broken/not working properly. Staff was not friendly and when checking out was told my receipt was only available to be emailed to me. I never received an email and even asked for it to be sent again. They charged a $205 charge to my card 2 days after leaving. No reason given when I called and no call back happened as requested. Still no receipt sent to me. I feel like I was scammed by this property.
Stayed 4 nights in Sep 2025

10/10 Excellent

Richard, center valley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This place is right off the highway, of you go too fast you'll miss it. Also, the Expedia location, map, is wrong, ot stops you 2 blocks before the actual hotel entrance, so put it into your gps manually. The place was pretty good, very clean, easy to get around.
Stayed 2 nights in Sep 2025

10/10 Excellent

Stephen

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Staff was very friendly and informative. Rooms weren’t in the best condition, but they were doable and the breakfast was delicious
Stayed 1 night in Sep 2025

4/10 Poor

Brent, Mountain View

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Bob

Stayed 1 night in Sep 2025

2/10 Terrible

Lakia

Travelled with family
Disliked: Amenities, property conditions & facilities
Not so good
Stayed 1 night in Jul 2025

6/10 Okay

Colin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was musty, door was not well secured in the frame
Stayed 1 night in Sep 2025

2/10 Terrible

Amy

Stayed 2 nights in Sep 2025

6/10 Okay

Gary

Business traveller, Solo traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Check-in was friendly outside of learning there would be a deposit charged for room damage which was not presented upon booking the room. Room was lacking TV, shampoo, and TP. The breakfast was not hot, despite arriving right at 7A. The personnel are a plus for this hotel with the overall experience rated low due to general items a venue of this price range put forth.
Stayed 1 night in Sep 2025