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Gray Manor Hotel

3.0 star property

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Photo gallery for Gray Manor Hotel

Bar (on property)
Exterior
Suite (with Spa Bath) Room Only
Meeting facility
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Business services

Explore the area

View in a map
Salisbury Road, Salisbury, England, SP40EG
  • Place, Thruxton Kart Centre
    ‪3 min drive‬
  • Place, River Test
    ‪4 min drive‬
  • Place, Thruxton Circuit
    ‪4 min drive‬
  • Airport, Southampton (SOU)
    ‪43 min drive‬

Room options

View all photos for Classic Room

Classic Room

Classic Room

8.6 out of 10
Excellent
(45 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (with Spa Bath) Room Only

Suite (with Spa Bath) Room Only

Suite (with Spa Bath) Room Only

8.8 out of 10
Excellent
(5 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Double Room - Disability Access

  • Sleeps 3
  • 1 Double Bed

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About this property

Gray Manor Hotel

Hotel in Salisbury with a 24-hour business center and a restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a 24-hour business center, a conference center, and coffee/tea in a common area.
Gray Manor Hotel offers 26 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Salisbury hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

The recreational activities listed below are available either on site or nearby; fees may apply.
The breakfast at Gray Manor Hotel gets high marks from our customers. During your stay, you'll be close to Thruxton Kart Centre. Features include free WiFi in public areas, free self parking, and a free manager's reception.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include a concierge, luggage storage, and wedding services
  • Onsite recreation includes a playground
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 4-minute drive from Thruxton Kart Centre and a few minutes from Thruxton Circuit
  • Cats and dogs welcome for free (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

A 24-hour business center and 3 meeting rooms are available. Event space at this hotel measures 86 square feet (8 square meters) and includes a conference center. A terrace, barbecue grills, and a garden are also featured at Gray Manor Hotel. Self parking is free.

This 3-star Salisbury hotel is smoke free.

The hotel hosts a free manager's reception daily.
Gray Manor Hotel has a restaurant on site.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:00 AM for a fee: GBP 15 for adults and GBP 15 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Playground
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Playground
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Conference centre (86 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service

More

  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per day.
  • Cribs (infant beds) are available for GBP 14.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15 for adults and GBP 15 for children
  • Pet deposit: GBP 100 per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 14.0 per day
  • Rollaway bed fee: GBP 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
The front desk at this property is open daily from 6:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Gray Manor Hotel Cholderton
Gray Manor Cholderton
Hotel Gray Manor Hotel Cholderton
Cholderton Gray Manor Hotel Hotel
Hotel Gray Manor Hotel
Gray Manor Hotel Salisbury
Gray Manor Salisbury
Hotel Gray Manor Hotel Salisbury
Salisbury Gray Manor Hotel Hotel
Hotel Gray Manor Hotel
Gray Manor
Gray Manor Hotel Hotel
Gray Manor Hotel Salisbury
Gray Manor Hotel Hotel Salisbury

Gray Manor Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 171 out of 394 reviews
Rating 8 - Good. 132 out of 394 reviews
Rating 6 - Okay. 61 out of 394 reviews
Rating 4 - Poor. 18 out of 394 reviews
Rating 2 - Terrible. 12 out of 394 reviews

8.0/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Patrick

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort

Dreadful hotel and restaurant

One of the worst hotel I have been in the UK. The food is horrible, the bathroom is shocking, do not order the curry unless you want something out of a jar. Avoid at all costs
Stayed 1 night in Sep 2025

4/10 Poor

andrew

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness
Kettle base full of scale so didnt use it. Shower head leaked more water than sprayed. Food, starter burnt and pizza was swimming in oil. No offer to deduct burnt food from bill.
Stayed 1 night in Sep 2025

6/10 Okay

Heather

Disliked: Property conditions & facilities

Lovely but tired

The sitting was lovely. Rooms were comfortable and quiet but were tired and shabby looking. No water for over an hour was very unpleasant as couldn’t use the basic facilities. Staff were pleasant. Breakfast was great.
Stayed 1 night in Sep 2025

10/10 Excellent

Felicity

Business traveller
Liked: Cleanliness, staff & service, room comfort

Amazing Staff!

I have never stayed in a hotel with friendlier staff. Exceptional service.
Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Keith

Liked: Staff & service, property conditions & facilities
Front desk staff were friendly and helpful. Room was adequate but not great.
Stayed 1 night in Sep 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

John

Stayed 1 night in Aug 2025

6/10 Okay

Aizbah

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic, friendly staff

Fantastic staff .... friendly and nothing was too much trouble.
Stayed 2 nights in Aug 2025

6/10 Okay

Liz

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Hidden place

I booked this hotel as I visited the area. It is easily accessible from main roads, yet you won't hear the noises of the vehicles. The manager was kindly changed my room due to my knee and back pain. The room was clean and the staff did everything way and beyond to accommodate my needs. I have gluten and dairy intollerance, so I was provided with alternative food options to. If you are a dog lover, you are in heaven, however if you are not, just be aware that two absolutely gorgeous dogs are welcoming you. Obviously they are shedding, which makes the place a bit messy. Overall, the place is nice, but the staff makes is even lovelier.
Stayed 1 night in Aug 2025

4/10 Poor

Deidre

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We booked Gray Manor Hotel for a short stay in Salisbury and were absolutely shocked by the state of the room. Cleanliness was completely unacceptable. 1. The carpets were heavily stained. 2. The coffee mugs still had residue from previous guests. 3. The walls were marked with smears and spattering that looked like dried blood. 4. The bathroom was in poor condition, with mould and general grime. We had also paid for breakfast for two mornings but skipped the second day — the first was enough. The tablecloths were stained, the salt pot was covered in greasy residue, and when pouring water into a glass, food particles floated in it. It was honestly revolting. The only positives? The staff were friendly and the setting was peaceful. But that does not make up for the severe lack of hygiene. I have never felt so uncomfortable staying in a hotel. We will not return, and I cannot recommend this property to anyone.
Bath
Unwashed coffee mug
Carpeting
Stayed 2 nights in Aug 2025

8/10 Good

Jordan, Granada Hills

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. The building and surroundings was very good. The food was good. My only real complaint was that if you kept your window open to get fresh air, there was a lot of road noise.
Stayed 1 night in Aug 2025

4/10 Poor

Howard

Disliked: Staff & service, property conditions & facilities

😟

The receptionists was informative and quick at checking in, the room was bright and spacious, bathroom average, but upon using said bathroom we found that the shower head wouldn't stop where you needed it, just flopped down spraying the taps,which was annoying, we had no milk upon arrival, luckily we had our own, the bed was pretty low down for us older people, the pillows where thin and soft,bathroom floor was uneven. The hotel itself is tired and needing modifications and maintenance as curtains were falling off and ceiling tiles were also in need of repair, we had to walk round the place to find somebody to serve us at the bar ....location for us was main reason for the booking, probably won't be back.
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 2 nights in Aug 2025

4/10 Poor

Paul

Business traveller
Disliked: Property conditions & facilities, room comfort

Overnight business trip.

Business stay and this wasn't the type of hotel I would pick. Price didn't reflect the standard of the room which was poor. It is a dog friendly hotel so if you have dogs its is probably OK for you. I wasn't comfortable. Or if you are getting three people in a room it would be cost effective. Breakfast was OK, nice location.
Stayed 1 night in Aug 2025

8/10 Good

Mrs Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great find!

A relaxing stay.
Stayed 1 night in Aug 2025

6/10 Okay

Sean

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Staff were really nice and welcoming. Dog friendly, the two dogs they have a super chilled. Hotel is showing its age, worn/marked carpets, holes in the walls where handles have hit. Bed was comfy. Dinner was not great.
Stayed 1 night in Aug 2025

6/10 Okay

Lynn

Liked: Cleanliness
Shower was cold room was a little tired could do with some tlc some confusion over room number/key
Stayed 1 night in Aug 2025

8/10 Good

Stuart

Travelled with group
Liked: Staff & service, amenities
The hotel was very tired . The staff and the location were excellent
Stayed 1 night in Aug 2025

6/10 Okay

Kristina

Travelled with partner
Liked: Staff & service
-
Stayed 1 night in Jul 2025

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely overnight stay

We arrived late and stayed for one night after a wedding nearby. Was so glad for the spacious car park because I was absolutely shattered and it was so dark. We stayed in a twin room with double and single bed. The single wasn't quite as plush as the double and my daughter was so disappointed she wasn't allowed to sleep in the big bed! The single was a bit hard but not too bad. I was grateful for the extra pillow in the wardrobe as they were a bit flat for me. The shower head holder was loose so it had to be hand held. The bathroom was a bit weathered though clean. The toilet took an age to refill so when all of us needed the loo, it took ages to be able to flush. Room was clean and tidy and we appreciated the kettle and hot drinks though we didn't need them this time. There was a decent English breakfast selection, with cereals, hot drinks and fruit juices for breakfast. We arrived around 9am and had to wait for several things to be refilled. Coffee was good so that was appreciated. If I was to be picky I would've liked pastries or pancakes 😁 My daughter fell in love with the two beautiful dogs who live there and she didn't want to leave. There was a playground on site, which we sadly didn't have time to explore. Overall we had a really lovely albeit short stay and would definitely come back if we were ever in the area again.
Stayed 1 night in Aug 2025

6/10 Okay

Clive

Travelled with family, Travelled with pets
Disliked: Property conditions & facilities
Mixed Experience – Friendly Staff but Hotel Needs Attention We recently stayed at this hotel and while there were some positives, the overall experience didn’t quite live up to the advertised description. The exterior of the hotel looked quite tired, with broken planters and many dead plants, which didn’t make for a welcoming first impression. Around the premises, there were numerous hotel-related items such as bins and gas canisters left in plain sight, which added to a general feeling of disorganisation. Our room was functional but clearly in need of updating. The carpet had seen better days, and the bathroom floor felt uneven due to loose flooring beneath the lino. The bathroom itself had mismatched tiles and noticeable black mould in the grouting, which made it feel neglected. Breakfast was adequate, but not as described. While it was enough to start the day, there was no fruit, jams, marmalade, or Marmite as advertised, which was disappointing. On a more positive note, the hotel is very dog-friendly, and all the staff were welcoming and helpful, which we really appreciated. For the price we paid, the stay was just about acceptable, however, had the hotel matched its advertised standard, we would have been more than happy to pay a little extra. With a bit of care and attention to maintenance and presentation, this hotel could be a lovely place to stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Kimberley

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Great friendly hotel

We stayed 2 nights. The staff there were so welcoming, friendly and happy to help. The breakfast was amazing with plenty of options from cooked breakfast to yoghurt, fruit and cereals. We had an evening meal too which was really good. The bed was comfortable and the jacuzzi bath was great. Our son loved the playarea too and the dogs were lovely and friendly. Only negative we had was that the room wasn't as clean as expected but other than that we enjoyed our stay!
Stayed 2 nights in Aug 2025