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Crystal Inn Hotel & Suites West Valley City

3.0 star property
VIP Access

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Photo gallery for Crystal Inn Hotel & Suites West Valley City

Lobby
Indoor spa tub
1 bedroom, pillow-top beds, individually furnished, desk
Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free airport shuttle

Explore the area

Map
2254 West City Center Court, I-215, Exit 18, West Valley City, UT, 84119
  • Hale Center Theater
    ‪2 min walk‬
  • Maverik Center
    ‪6 min walk‬
  • Salt Palace Convention Center
    ‪10 min drive‬
  • Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, pillow-top beds, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(102 reviews)
  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, pillow-top beds, individually furnished, desk

Standard Room, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(30 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking

Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking

Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 49 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Standard Room, 2 Queen Beds, Non Smoking

Crystal Inn Hotel & Suites Midvalley

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.5 out of 5, Wonderful, (2508)
The price is €122
for 1 room
includes taxes & fees
4 Jul - 5 Jul
Crystal Inn Hotel & Suites Midvalley

About this property

Crystal Inn Hotel & Suites West Valley City

Hotel with free breakfast, a short walk to Maverik Center
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a hot tub, coffee/tea in a common area, and a business center. Limited housekeeping is available.
Crystal Inn Hotel & Suites West Valley City offers 122 accommodations with designer toiletries and hair dryers. Each accommodation is individually furnished. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This West Valley City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on a limited basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Crystal Inn Hotel & Suites West Valley City. During your stay, you're just a quick walk from Maverik Center. Features include free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the overall comfort and cleanliness
  • Just a 1-minute drive from Maverik Center and 11 minutes from Delta Center
  • Free airport shuttle service
  • Dogs welcome for a fee (restrictions apply)
Crystal Inn Hotel & Suites West Valley City offers its guests an indoor pool, a hot tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is available daily. A roundtrip airport shuttle is free (available 24 hours). A vending machine, ski storage, and tour/ticket assistance are also featured at the business-friendly Crystal Inn Hotel & Suites West Valley City. Free self parking is available.

This 3-star West Valley City hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Ski storage
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (limited availability)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 113.82 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 113.82 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Crystal Inn Hotel & Suites West Valley City offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Crystal Inn Hotel & Suites West Valley City.

Property is also known as

Crystal Inn Hotel West Valley City
Crystal West Valley City
Crystal Inn Hotel Suites West Valley City
Crystal Inn Hotel & Suites West Valley City Hotel
Crystal Inn Hotel & Suites West Valley City West Valley City

Crystal Inn Hotel & Suites West Valley City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1095 out of 1688 reviews
Rating 8 - Good. 385 out of 1688 reviews
Rating 6 - Okay. 118 out of 1688 reviews
Rating 4 - Poor. 49 out of 1688 reviews
Rating 2 - Terrible. 41 out of 1688 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Myrinda

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the property accommodated us and our group so that we could all be on the same floor together.
Stayed 1 night in Mar 2025

4/10 Poor

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pet Friendly - Not Really

The facility is certainly acceptable. However upon check-in, I was totally surprised by an additional pet charge of $100, which is excessive and exorbitant. Why doesn't Hotels.com include pet pricing in their quotes?
Stayed 1 night in Mar 2025

10/10 Excellent

Dale

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly
Stayed 4 nights in Mar 2025

10/10 Excellent

Kem

Liked: Cleanliness, property conditions & facilities, room comfort

CRYSTAL INN

Great as usual. This was my 3rd time staying here and I will stay there again for sure
Stayed 2 nights in Mar 2025

10/10 Excellent

Hongyi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room, very good breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

Robert, Woodside

Stayed 1 night in Feb 2025

10/10 Excellent

Sierra, Elko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the convenient location for our needs in the area
Stayed 2 nights in Mar 2025

8/10 Good

Tu-anh, Nampa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
They heavily used air fresheners. So much that it aggravated my asthma.
Stayed 3 nights in Mar 2025

10/10 Excellent

Patti, Spring Creek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellentl location for Maverick Center. Clean modern rooms with great breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

Nathan

Stayed 1 night in Mar 2025

10/10 Excellent

Misha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It always has a good breakfast, nice pool and super convenient for our activities.
Stayed 1 night in Mar 2025

6/10 Okay

Mary

Stayed 1 night in Mar 2025

10/10 Excellent

Radonna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt very safe walking around at night.
Stayed 1 night in Dec 2024

10/10 Excellent

Leandro

Stayed 1 night in Feb 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2025

6/10 Okay

Delray

Stayed 1 night in Mar 2025

10/10 Excellent

Lydia

Stayed 1 night in Mar 2025

10/10 Excellent

C M

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the fact the Mavwrik Center was across the parking lot
Stayed 1 night in Mar 2025

10/10 Excellent

Robyn

Stayed 1 night in Dec 2024

10/10 Excellent

Ralph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for a Heart Concert at the Maverick Center. It worked so well. We walked across the parking lot and we were there
Stayed 3 nights in Mar 2025

10/10 Excellent

Robyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ol Reliable

We checked in fast and walked into a room that smelled strongly of cigarettes. I don't think it was the room I think there may have been someone smoking in the room next door but we asked if we could move and they were happy to help us switch our room. It was very appreciated. We have stayed here many times and will continue to return.
Stayed 1 night in Mar 2025

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This place is great. Loved it.

We were here for a concert. The hotel was in walking distance. So, after the concert we were back in our room while cars were still trying to get out to go home. The room was great. We would stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Kristine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent room with breakfast in a very convenient location.
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort

Lumpy beds and unclean rooms

The room appeared to be clean until we got in the bed and there was a blood stain on the sheet by the pillow. The bed was super lumpy and too soft hurt both our backs. In the morning I woke up with a strange item stuck to my neck and it was a used bandaid not from me. Discusting. Found random long dark hair under the bed covers not from us. And to top it all off, we had to leave early at 5:30am so I went to the front counter with 24 hour front desk clerk to check out and no one was there had to yell to see if someone was in the back and a guy that appeared like he was sleeping rubbing his eyes came out. Also the walls are paper thin you can hear everyone talk, move, or anything else they are doing. Not a good night sleep for us. Would not recommend. The only nice thing was it was really close to the Maverick Center for our Rock Concert.
Stayed 1 night in Mar 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025