See all properties

Crystal Inn Hotel & Suites West Valley City

3.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Crystal Inn Hotel & Suites West Valley City

Lobby
Front of property
Indoor spa tub
Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking
1 bedroom, pillow-top beds, individually furnished, desk

Popular amenities

Explore the area

Map
2254 West City Center Court, I-215, Exit 18, West Valley City, UT, 84119
  • Hale Center Theater
    ‪2 min walk‬
  • Maverik Center
    ‪6 min walk‬
  • Salt Palace Convention Center
    ‪10 min drive‬
  • Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, pillow-top beds, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(117 reviews)
  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, pillow-top beds, individually furnished, desk

Standard Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(36 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking

Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking

Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby

Crystal Inn Hotel & Suites Midvalley

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.5 out of 5, Wonderful, (2546)
The price is €84
for 1 room
includes taxes & fees
18 Aug - 19 Aug
Crystal Inn Hotel & Suites Midvalley

About this property

Crystal Inn Hotel & Suites West Valley City

Hotel in West Valley City with free breakfast and airport shuttle service
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a hot tub, coffee/tea in a common area, and a business center. Limited housekeeping is available.
Crystal Inn Hotel & Suites West Valley City offers 122 accommodations with designer toiletries and hair dryers. Each accommodation is individually furnished. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This West Valley City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on a limited basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Crystal Inn Hotel & Suites West Valley City. During your stay, you're just a quick walk from Hale Center Theater. Features include free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness and overall comfort
  • 11 minutes by car from Delta Center and 12 minutes from Salt Palace Convention Center
  • Free airport shuttle service
  • Dogs welcome for a fee (restrictions apply)
Crystal Inn Hotel & Suites West Valley City offers its guests an indoor pool, a hot tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is available daily. Event space at this hotel measures 1410 square feet (131 square meters) and includes conference space. A roundtrip airport shuttle is free (available 24 hours). A vending machine, ski storage, and tour/ticket assistance are also featured at the business-friendly Crystal Inn Hotel & Suites West Valley City. Free self parking is available.

This 3-star West Valley City hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Ski storage
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (limited availability)
  • Tour and ticket assistance

Business services

  • 1,410 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 113.82 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 113.82 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Crystal Inn Hotel & Suites West Valley City offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Crystal Inn Hotel & Suites West Valley City.

Property is also known as

Crystal Inn Hotel West Valley City
Crystal West Valley City
Crystal Inn Hotel Suites West Valley City
Crystal Inn Hotel & Suites West Valley City Hotel
Crystal Inn Hotel & Suites West Valley City West Valley City

Crystal Inn Hotel & Suites West Valley City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1152 out of 1756 reviews
Rating 8 - Good. 389 out of 1756 reviews
Rating 6 - Okay. 121 out of 1756 reviews
Rating 4 - Poor. 50 out of 1756 reviews
Rating 2 - Terrible. 44 out of 1756 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

abel, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in May 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, very comfy beds/pillows. Breakfast could use some improvement but overall, very happy & impressed with our stay.
Stayed 1 night in May 2025

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area. A bit dated but nice overall.
Stayed 1 night in May 2025

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay
Stayed 1 night in May 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Marlene, West Valley City Utah

Stayed 1 night in May 2025

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was nice and very roomy inside and clean!
Stayed 1 night in May 2025

6/10 Okay

MELANIE

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Needs new mattress

We stayed in a room with 2 beds and wish we had checked the other bed. The bed in front of the TV is where we stayed and it SUCKED. Needs a new mattress. The next day we layed on the other one and were mad we didn't try it before. BUY A NEW MATTRESS
Stayed 1 night in Apr 2025

10/10 Excellent

Klint

Stayed 1 night in Apr 2025

4/10 Poor

Taylor

Travelled with family and small children
Disliked: Cleanliness, amenities
The accommodations on the website said that it slept five, but there were only two beds. I had to discuss with the front desk about getting a rollaway, and they wanted to charge me an extra charge for a rollaway to sleep five. It smell bad, and overall it was a hugely disappointing stay.
Stayed 1 night in Apr 2025

10/10 Excellent

WENDY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great! Staff was friendly a and helpful. The room was immaculate. We have stayed here many times and never had a bad experience.,
Stayed 1 night in Apr 2025

6/10 Okay

Jake

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy location, staff was friendly. Breakfast just ok, 3rd floor had a very smoky smell at times.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy all around
Stayed 1 night in Apr 2025

10/10 Excellent

Klint

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

This was a great stay and very surprised with the full hot breakfast. It was great and different both morings
Stayed 1 night in Apr 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Good option for those going to Salt Lake Airport
Stayed 1 night in Apr 2025

2/10 Terrible

Baylei

Liked: Cleanliness
Disliked: Property conditions & facilities
When we checked in we couldn’t even get into our room. The staff (which were great) had
Stayed 1 night in Apr 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the available food choices so close and the breakfast is great.
Stayed 4 nights in Apr 2025

10/10 Excellent

Charla

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast wasn’t amazing but everything else was great.
Stayed 2 nights in Apr 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Rodolfo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great easy checking in and checking out staff was very friendly
Stayed 1 night in Apr 2025

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay. Had all we needed.
Stayed 1 night in Apr 2025

10/10 Excellent

Matt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to send our team for training.
Stayed 4 nights in Apr 2025

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and friendly.
Stayed 1 night in Apr 2025

8/10 Good

Felix

Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025