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Holiday Inn Express Hotel and Suites West Valley by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel and Suites West Valley by IHG

Exterior
Indoor pool
Exterior
Exterior
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
3036 S Decker Lake Drive, West Valley City, UT, 84119
  • Place, Maverik Center
    ‪3 min walk‬
  • Place, Hale Center Theater
    ‪8 min walk‬
  • Place, Salt Palace Convention Center
    ‪9 min drive‬
  • Airport, Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Communications)

9.0 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Mobility, Roll Shwr)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Comm, Mobility, Roll Shwr)

7.0 out of 10
Good
(2 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

8.6 out of 10
Excellent
(8 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Communications)

9.6 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Communications)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobil Access Tub)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Accessible (Mobil Access Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, Multiple Beds

8.2 out of 10
Very good
(26 reviews)
  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(12 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(6 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(65 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Similar properties

Exterior
Staybridge Suites Salt Lake-West Valley City by IHG
  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.4 out of 5, Excellent, 1,000 reviews
Staybridge Suites Salt Lake-West Valley City by IHG

About this property

Holiday Inn Express Hotel and Suites West Valley by IHG

Family-friendly hotel with free water park access and free breakfast
This smoke-free hotel features free water park access, an indoor pool, and a 24-hour fitness center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, a business center, and a children's pool.
Holiday Inn Express Hotel and Suites West Valley by IHG offers 94 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a complimentary water park and a 24-hour fitness center.

Guests under 14 years old are not allowed in the fitness facility.

Our customers tell us they can't get enough of the free breakfast at Holiday Inn Express Hotel and Suites West Valley by IHG. During your stay, you're just a quick walk from Maverik Center. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Splash around at the free water park with a waterslide or swim in the indoor pool
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • 11 minutes by car from Salt Palace Convention Center and 11 minutes from Delta Center
  • Pets welcome for a fee
Holiday Inn Express Hotel and Suites West Valley by IHG offers its guests a complimentary water park, a waterslide, and an indoor pool. A computer station is on site and WiFi is free in public spaces. A business center and meeting rooms are available. Free breakfast is served daily. A children's pool, a hot tub, and a 24-hour fitness center are also featured at the family-friendly Holiday Inn Express Hotel and Suites West Valley by IHG. Self parking is free.

This West Valley City hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Children's pool
  • Free water park
  • Hot tub
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges USD 100 for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's pool slide is open for limited hours Friday-Sunday from 4-10 PM and Saturday-Sunday from 7-10 AM.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per day
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of USD 100

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel West Valley
Holiday Inn Express West Valley
Holiday Inn Express Hotel West Valley West Valley City
Holiday Inn Express West Valley West Valley City
Holiday Inn Express Hotel Suites West Valley
Inn Express West Valley
Holiday Inn Express Hotel Suites West Valley
Holiday Inn Express Hotel Suites West Valley by IHG
Holiday Inn Express Hotel Suites West Valley an IHG Hotel
"Holiday Inn Express Hotel Suites West Valley an IHG Hotel"
Holiday Inn Express Hotel and Suites West Valley by IHG Hotel

Holiday Inn Express Hotel and Suites West Valley by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 535 out of 1001 reviews
Rating 8 - Good. 214 out of 1001 reviews
Rating 6 - Okay. 113 out of 1001 reviews
Rating 4 - Poor. 76 out of 1001 reviews
Rating 2 - Terrible. 63 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Gene

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Always a good stay at all holiday inn express hotels. The only negative is it was a weekend and there were kids above us as we get an accessible room so we were on first floor. It was to be expected😞
Stayed 3 nights in Oct 2025

8/10 Good

Makoto

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

4/10 Poor

Jonathan G

Travelled with family, Travelled with family and small children
Liked: Amenities
When we got to the hotel, they told us they didn’t have a room for us even though we had one reserved. They then put us in a room with wet carpet because they just shampooed it. All they did is give us a little fan and then expected us to be happy with it. We were running late for a wedding so we didn’t have time to even negotiate any kind of credit for not having a room and then putting us in a room with wet floors.
Stayed 1 night in Oct 2025

10/10 Excellent

Cindy

Liked: Amenities
Very clean and friendly staff!
Stayed 1 night in Oct 2025

2/10 Terrible

Nicholas

Travelled with family
Disliked: Staff & service, amenities
The only reason this hotel was booked was for the water slide. Not open. Don’t advertise a “waterpark” if you close the main attraction.
Stayed 1 night in Oct 2025

2/10 Terrible

Oliver

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not great. Room smells like mold, poorly kept up, carpet is sticky, door looks like it was broken into, bathroom was dirty. Do not recommend.
Stayed 1 night in Oct 2025

10/10 Excellent

SHASTINA

Travelled with family and small children
Liked: Property conditions & facilities
Clean room, friendly staff, pool was fun and clean
Stayed 1 night in Sep 2025

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay...
Stayed 2 nights in Sep 2025

8/10 Good

Matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent front desk help
Stayed 1 night in Oct 2025

10/10 Excellent

Brent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn't use.
Stayed 1 night in Oct 2025

6/10 Okay

William

Travelled with group
Disliked: Amenities, property conditions & facilities
The outside of the property has two identities. The entrance is fairly nice, while the road leading into the parking lot is less than scenic. Upon arrival and additional 45 mins to an hour was spent in the lobby waiting for a room to become available. While we were waiting an additional 7-10 people experienced the same after us. Once we were given the room key, we were located on the first floor in an ADA accessible room. The room was clean enough had little things that could be improved on. Examples, the fridge is very loud, A/C unit seemed like it was on it’s last leg, some outlets did t work, tv was barely hanging off the wall,to name a couple. At approximately 1:00 am the door to our room was opened. Luckily there was a second door latch ( accessible for those with height restrictions) was engaged with the top door latch. All around the hotel served its purpose but would not recommend unless the Motel 6 is fully booked.
Stayed 1 night in Sep 2025

10/10 Excellent

Jared

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than some prior damage to the room, everything waa great.
Stayed 1 night in Sep 2025

6/10 Okay

Brianna

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

sothea

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our favorite place to stay! We come here often because of the water park. The kids love it and it is a nice treat after a long travel day. It is family friendly in a very convenient location. Hotel is clean as expected.
Stayed 1 night in Sep 2025

10/10 Excellent

Randall

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Dustin

Liked: Cleanliness
Stayed 1 night in Sep 2025

8/10 Good

Benyapa

Stayed 1 night in Sep 2025

10/10 Excellent

Chandra

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Cassady

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Stayed 2 extra nights.
Stayed 1 night in Sep 2025

6/10 Okay

Rayona

Travelled with family
Disliked: Cleanliness, staff & service

Ok stay I guess

Room smaller than I thought. The shower had a crack in the wall. The shower head needed to be replaced it didn’t work great. The front desk clerk that checked us in was quite rude. The pool was really not worth the money. The water was too cold and couldn’t let our little one enjoy it. Because he got to cold to fast plus to many big kids on the slide not being watched that littles could not even use it in the 1ft area of pool. When we were gonna go to the pool the same front desk clerk was there again that evening and was rude again. The first night I thought maybe she had a bad day but to get the same attitude again the next night she shouldn’t be up front if she can’t have great customer service skills. The food was terrible. Coffee was great! The other front desk clerk we talked to after the other girl left, she was nice. Most of the staff was nice too.
Stayed 2 nights in Sep 2025

10/10 Excellent

Madison

Liked: Staff & service
Stayed 2 nights in Sep 2025

6/10 Okay

Isaac

Stayed 1 night in Sep 2025

10/10 Excellent

Imee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was so nice and comfortble. Foods were great
Stayed 1 night in Aug 2025

10/10 Excellent

Shubhangi

Stayed 1 night in Sep 2025

10/10 Excellent

jana, Layton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water features were really fun for the kids. Staff was friendly and easy to work with. Breakfast was better than most.
Stayed 1 night in Sep 2025