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Apartment Salzburg - Bergstrasse

2.5 star property
VIP Access

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Photo gallery for Apartment Salzburg - Bergstrasse

Suite
Front of property
Single Room
Suite
Suite

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Housekeeping
  • Kitchen

Explore the area

View in a map
Bergstrasse 15, Salzburg, 5020
  • Place, Mirabell Gardens
    ‪2 min walk‬
  • Place, Mirabell Palace
    ‪5 min walk‬
  • Place, Salzburg Christmas Market
    ‪8 min walk‬
  • Airport, Salzburg (SZG-W.A. Mozart)
    ‪12 min drive‬
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Double Room

Double Room

Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Single Room

Single Room

Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room | Bathroom

Superior Double Room

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite

Suite

Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 69 sq m
  • 3 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

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About this property

Apartment Salzburg - Bergstrasse

Along with tour/ticket assistance, this smoke-free hotel has free WiFi in public areas and multilingual staff assistance.
Apartment Salzburg - Bergstrasse offers 9 accommodations with espresso makers and safes. A pillow menu is available. Kitchenettes offer refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Salzburg hotel provides complimentary wireless Internet access. 40-inch flat-screen televisions come with cable channels. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

During your stay at Apartment Salzburg - Bergstrasse, you're just a quick walk from Mirabell Palace. Enjoy features like free WiFi in public areas.
  • Free WiFi
  • Services include tour or ticket assistance, luggage storage, and a virtual front desk
  • Just a 5-minute walk from Mirabell Palace and 9 minutes by foot from Salzburg Christmas Market
  • Dogs welcome for a fee
As a guest of Apartment Salzburg - Bergstrasse, you'll find multilingual staff and tour/ticket assistance. Public spaces have free WiFi.

This Salzburg hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Cot (surcharge)
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Luggage storage
  • Virtual front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • No lift
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Kitchenette
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Desk
  • Fan
  • Heated floor
  • Heating (climate-controlled)
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • Pets: EUR 10 per pet, per day
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 15 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.55 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 10 per pet, per day
  • Crib (infant bed) fee: EUR 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests planning to arrive outside of normal check-in hours will receive an email before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Salzburg Bergstrasse Salzburg
Apartment Salzburg - Bergstrasse Hotel
Apartment Salzburg - Bergstrasse Salzburg
Apartment Salzburg - Bergstrasse Hotel Salzburg

Apartment Salzburg - Bergstrasse Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 41 out of 47 reviews
Rating 8 - Good. 4 out of 47 reviews
Rating 6 - Okay. 1 out of 47 reviews
Rating 4 - Poor. 1 out of 47 reviews
Rating 2 - Terrible. 0 out of 47 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here with a family of 4. Check in with the hotel just up the block was easy and seamless and the staff very friendly and helpful. The room is great, very clean and 2 small bedrooms of the entry corridor, this allowed our family to spread out. Location is very central with a short walk over the river to the Old Town but also plenty of dinning options from the front door. I would definitely recommend this hotel for a stay
Stayed 2 nights in Dec 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities
Such a beautiful room and great location! There is no elevator so be prepared if you’re on the higher floors but so worth it!
Stayed 3 nights in Jan 2026

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities
Apartment was perfect for 1 person and was in a great location.
Stayed 2 nights in Jan 2026

10/10 Excellent

Marco

Stayed 3 nights in Dec 2025

10/10 Excellent

James Bradford

Stayed 1 night in Dec 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities
Apartment was spotless, well appointed, and in a great location - steps away from the old town but quiet.
Stayed 5 nights in Dec 2025

8/10 Good

Kelley

Liked: Cleanliness, staff & service, amenities
The apartment was lovely, very historic and modern at the same time! The "new town" location is perfect for exploring Salzburg with lots of dining choices nearby as well as a Spar grocery store.
The loft apartment
Nice big shower area
Looking down the strasse
Stayed 2 nights in Nov 2025

10/10 Excellent

Jeffery

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The space was perfect! Our daughter had her own room for this leg of the trip which meant we all slept more soundly. The shower was huge, the space was well-stocked and we so appreciated the storage as well. If I had any complaint it was that we were unable to adjust the thermostat setting so we were a bit warm at night.
Stayed 3 nights in Nov 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service
The staff at the sister property across the street was incredibly helpful and kind.
Stayed 2 nights in Oct 2025

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, amenities
Clean, modern & spacious apartment. Great central location.
Stayed 3 nights in Oct 2025

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, friendly reception/checkin, updated bathroom
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved these apartments! Would definitely stay here again!
Stayed 3 nights in Oct 2025

10/10 Excellent

Aja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located and on a quiet little street. Honestly a huge plus in my book was the secure luggage room. It was so nice to have a little room to store my luggage in while waiting for my train and it had a private clean bathroom in it!!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

4/10 Poor

Mary

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Not recommended unless they fix things

Their payment system was broken and they charged me twice for my stay. They said they couldn’t refund to my credit card and needed my bank information?!? 5 days later and I’m still waiting for my refund. Then, they were doing construction work when I arrived. A ladder was blocking my door. They had to move it to let me in, then as I entered, drywall dust fell all over me and my belongings. The construction then continued for a while. Then, the shower ran out of hot water THREE times during my stay, even when taking very conservative showers (turning water off while washing my hair, low water pressure, etc). The room was very clean, spacious, and good location though.
Stayed 4 nights in Oct 2025

10/10 Excellent

Sandra

Stayed 1 night in Sep 2025

10/10 Excellent

Shailey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding location!

The location of this place is outstanding! Central and walking distance to everything imaginable. It’s also located in a very cute street with restaurants and coffee shops very close by. The staff is so friendly! Although it’s a virtual check in and no reception on-site, there’s a hotel across the street that can help you with anything you need. I would like to call out a few things though - our apartment was on the top floor so we had to walk up a few flights of stairs. No elevators, so if walking stairs is an issue I’m not sure this is the place for you. Also the shower doesn’t have a door that closes so water overflows on the floor everytime. They replace towels everyday. Additionally the water goes from hot to cold sometimes and back to hot, but I’d deal with it because of the location. I would definitely stay here again!
Stayed 3 nights in Sep 2025

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Xiaohua

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff is very friendly. I checked in much earlier than the scheduled time. I worried a little bit when I knew that there is not front desk. But it has worked out just fine. The location is right in the center of the actions. I could walk from the hotel to restaurants, theater, opera house, and museums. I west to Salzburg for its international music festival. I could walk to the concerts and operas every day from the hotel, very convenient. Even though it is in the middle busy city, the room is very quiet and charming. I have had a wonderful time. Will highly recommend it to family and friends.
Stayed 5 nights in Aug 2025

10/10 Excellent

Johann Friedrich, Budapest

Stayed 1 night in Jul 2025

8/10 Good

Beth, Exton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful old building, clean, nicely updated, good kitchen, nice bathroom, excellent storage, good seating. No A/C so open windows bring in noise, and smoke. Excellent location, and very helpful staff. Recommend Augustiner-Brau's beer garden.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jean

Travelled with family
Liked: Amenities
Dominic was amazing! Communication was great! Wish we could have stayed longer! Thank you!
Stayed 1 night in Jul 2025

10/10 Excellent

James L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional and Unique

We just traveled the past 3 weeks through Europe and this was our favorite place we stayed. We are a family of 4 and stayed in the top suite (#9), which is like a 300 year old building- super unique experience. Very clean with modern touches but you could feel the history. This combined with their exceptionally friendly and helpful staff (Dominik was just one of them) really took it all to the next level. Great location to go explore amazing Salzburg. Can't recommend it enough.
Stayed 2 nights in Jul 2025

10/10 Excellent

Linda L

Liked: Cleanliness, amenities, property conditions & facilities
Everything about it was excellent including the location with its proximity to all things interesting. I will be back again next year!
Stayed 4 nights in Jul 2025