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Cocoon Salzburg

4.0 star property

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Photo gallery for Cocoon Salzburg

Land view from property
Lounge
Mountain Cocoon
Front of property
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • 24/7 front desk

Explore the area

View in a map
Rainerstraße 29, Salzburg, Salzburg, 5020
  • Place, Salzburg Congress Convention Center
    ‪8 min walk‬
  • Place, Mirabell Gardens
    ‪11 min walk‬
  • Place, Mirabell Palace
    ‪12 min walk‬
  • Airport, Salzburg (SZG-W.A. Mozart)
    ‪10 min drive‬

Room options

View all photos for Urban Cocoon

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Urban Cocoon

9.2 out of 10
Wonderful
(90 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Urban Cocoon Single Room

Urban Cocoon Single Room

Urban Cocoon Single Room

9.4 out of 10
Exceptional
(34 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Urban Cocoon TWIN

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Urban Cocoon TWIN

8.6 out of 10
Excellent
(22 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Relax Cocoon TWIN

Relax Cocoon TWIN

Relax Cocoon TWIN

7.4 out of 10
Good
(8 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Mountain Cocoon

Mountain Cocoon

Mountain Cocoon

9.0 out of 10
Wonderful
(9 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Roomy Cocoon

Roomy Cocoon

Roomy Cocoon

7.8 out of 10
Good
(14 reviews)
  • 21 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Urban Cocoon TPL

Urban Cocoon TPL

Urban Cocoon TPL

8.6 out of 10
Excellent
(18 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Quiet Cocoon TWIN - Barrier Free

Quiet Cocoon TWIN - Barrier Free

Quiet Cocoon TWIN - Barrier Free

9.0 out of 10
Wonderful
(9 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Workation

Workation | Living area

Workation

10.0 out of 10
Exceptional
(2 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Cocoon Salzburg

This smoke-free hotel features a bar/lounge, a coffee shop/cafe, and a 24-hour front desk. WiFi in public areas is free. Housekeeping is available on request.
Cocoon Salzburg offers 119 air-conditioned accommodations with safes and hair dryers. These individually furnished accommodations have separate sitting areas and include desks. 43-inch flat-screen televisions come with cable channels. This Salzburg hotel provides complimentary wireless Internet access. Housekeeping is offered on request and hypo-allergenic bedding can be requested.
Our customers tell us they can't get enough of the breakfast at Cocoon Salzburg. During your stay, you're just a quick walk from Mirabell Palace. You'll find features like free WiFi in public areas, plus a bar and a coffee shop/cafe. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include an elevator and a water dispenser
  • Guests really like the accommodations for the cleanliness and overall comfort
  • 10 minutes by foot from Mirabell Palace and a 3-minute drive from Salzburg Christmas Market
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Cocoon Salzburg also features karaoke, an elevator, and a water dispenser.

This 4-star Salzburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Onsite venue - bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 21.90 per person
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Karaoke

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels
  • Streaming services

More

  • Air conditioning
  • Desk
  • Heating
  • Individual furnishings
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 10 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 21.90 per person
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Cocoon Salzburg Hotel

Cocoon Salzburg Salzburg

Cocoon Salzburg Hotel Salzburg

Cocoon Salzburg Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 771 out of 1177 reviews
Rating 8 - Good. 287 out of 1177 reviews
Rating 6 - Okay. 85 out of 1177 reviews
Rating 4 - Poor. 18 out of 1177 reviews
Rating 2 - Terrible. 16 out of 1177 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Reza

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
The room was clean and the breakfast was really good with lots of varieties. Also, it was very close to the central train station.
Stayed 2 nights in Feb 2026

10/10 Excellent

Katie

Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was clean and had a good feel about it. The breakfast was nice (slightly expensive) but lots of variety. Great position for the train station too.
Stayed 1 night in Feb 2026

10/10 Excellent

Kaleigh

Stayed 1 night in Feb 2026

10/10 Excellent

Yao

Liked: Cleanliness, amenities, property conditions & facilities
The location is super convenient, 2-3 minutes walking from main train station and 20-25 minutes walking to old town. Highly recommend for a solo or couple travellers who looks for the convenience.
Stayed 1 night in Feb 2026

8/10 Good

Rickey

Stayed 1 night in Feb 2026

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 1 night in Oct 2025

8/10 Good

Ian

Travelled with group
Liked: Cleanliness, staff & service, amenities
Well organised room with some imaginative fittings. No bin in the main room, just a small one in the toilet/shower room. No tea/coffee facilities in the room.
Stayed 1 night in Jan 2026

6/10 Okay

Tina

Stayed 1 night in Jan 2026

10/10 Excellent

Salma

Stayed 4 nights in Jan 2026

10/10 Excellent

Jolie, Westcliff On Sea

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable room
Stayed 2 nights in Jan 2026

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities
Very convenient for the hauptbahnhof - the rooms at the front have a view of the trains! Was worried about noise, but didn't cause a problem at night.
Stayed 1 night in Jan 2026

10/10 Excellent

Cecilia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful mountain views from the hotel. It’s quite close to the train station, the one downfall is that it seems there is some homeless people walking around. The room itself is nicely designed. Decent space in the room.
Stayed 2 nights in Jan 2026

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean compact rooms and lovely bar lounge for socialising in Staff very helpful and friendly
Stayed 2 nights in Dec 2025

10/10 Excellent

mario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room and great staff! Breakfast was amazing as well too
Stayed 3 nights in Jan 2026

10/10 Excellent

Paul

Stayed 1 night in Jan 2026

10/10 Excellent

Hsin Wen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, cozy place, nice staff
Stayed 3 nights in Dec 2025

8/10 Good

Aravind

Liked: Cleanliness, staff & service
Disliked: Amenities
Room was clean, and staff was very nice and respectful
Stayed 6 nights in Dec 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities
Excellent location lovely hotel . Very clean bed very comfortable and everything you need . Staff very friendly and helpfull. Will definitely be staying again
Stayed 3 nights in Dec 2025

10/10 Excellent

Yiqing

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious enough room. I like the way that they give you a locker big enough to put a lot of things if you want to store te luggage
Stayed 1 night in Dec 2025

6/10 Okay

Samara

Travelled with family
Liked: Cleanliness, amenities
Room was good, but lacking storage space. Bathroom ventilation could be improved as we saw mold in the shower. One additional thing to note is that this is an eco-friendly hotel, so housekeeping did not come by every day to clean room. Breakfast buffet had a really great spread with a lot of different options for my family. Our room keys were deactivated twice before our official check out time. Staff were able to resolve quickly, but did make it seem like it was my fault before checking in their system to see that they were the ones who input the times wrong.
Stayed 3 nights in Dec 2025

10/10 Excellent

Thaís

Stayed 2 nights in Dec 2025

10/10 Excellent

Maggie

Liked: Cleanliness, amenities
Staff were great. Room was cute and clean though my shower door had a bit coming off the door but it don’t cause too much of an issue. In a great location near the train station and tram/bus link straight into town if you don't wanna walk the 10 minutes. Would stay again if I’m ever in Salzburg.
Stayed 3 nights in Dec 2025

2/10 Terrible

Fred Chan

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
​I am honestly so frustrated with my stay here. I paid nearly 5-star prices but the hotel didn't even meet 4-star standards. The room was missing basic essentials like a kettle or utensils and I was told I’d have to pay extra if I wanted them. This is completely unacceptable for a hotel in this price range. ​The reception setup is a mess. The same person at the counter has to run to the kitchen, make coffee, and handle room requests all at once. Because the staff is also so slow, I had to wait a long time every time I needed to check in or ask for information. The service definitely needs to be improved. ​The most unbelievable part was that a 4-star hotel doesn't even have a place to store luggage. They just gave me a website and told me to go find my own storage elsewhere. I have never encountered this before and it was incredibly inconvenient. ​Housekeeping was another disaster. You are required to request cleaning a day in advance but even after I did that they failed to clean my room for two out of the three nights. Coming back exhausted to a dirty room with no fresh towels was the last straw. The overall cleanliness was also quite poor just like many other reviews mentioned. ​I really wanted to like this place, but I won’t be coming back. Save your money and stay somewhere that actually cares about its guests.
Stayed 3 nights in Dec 2025

2/10 Terrible

neve

Stayed 6 nights in Dec 2025

10/10 Excellent

Bonnie

Travelled with family
Liked: Amenities
Very comfortable room and great selection for breakfast. Perfect location!
Stayed 3 nights in Dec 2025