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Cocoon Salzburg

4.0 star property

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Photo gallery for Cocoon Salzburg

Land view from property
Mountain Cocoon
Restaurant
Front of property
Lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • 24/7 front desk

Explore the area

View in a map
Rainerstraße 29, Salzburg, Salzburg, 5020
  • Place, Salzburg Congress Convention Center
    ‪8 min walk‬
  • Place, Mirabell Gardens
    ‪9 min walk‬
  • Place, Mirabell Palace
    ‪11 min walk‬
  • Airport, Salzburg (SZG-W.A. Mozart)
    ‪8 min drive‬

Room options

View all photos for Urban Cocoon

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Urban Cocoon

9.2 out of 10
Wonderful
(87 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Urban Cocoon Single Room

Urban Cocoon Single Room

Urban Cocoon Single Room

9.4 out of 10
Exceptional
(33 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Urban Cocoon TWIN

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Urban Cocoon TWIN

8.4 out of 10
Very good
(21 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Relax Cocoon TWIN

Relax Cocoon TWIN

Relax Cocoon TWIN

7.4 out of 10
Good
(8 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Mountain Cocoon

Mountain Cocoon

Mountain Cocoon

9.0 out of 10
Wonderful
(9 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Roomy Cocoon

Roomy Cocoon

Roomy Cocoon

7.8 out of 10
Good
(14 reviews)
  • 21 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Urban Cocoon TPL

Urban Cocoon TPL

Urban Cocoon TPL

8.4 out of 10
Very good
(17 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Quiet Cocoon TWIN - Barrier Free

Quiet Cocoon TWIN - Barrier Free

Quiet Cocoon TWIN - Barrier Free

8.8 out of 10
Excellent
(8 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Workation

Workation | Living area

Workation

10.0 out of 10
Exceptional
(2 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
H+ Hotel Salzburg
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
4.4 out of 5, Excellent, 1,000 reviews
The price is €105
includes taxes & fees
19 Apr - 20 Apr
H+ Hotel Salzburg

About this property

Cocoon Salzburg

This smoke-free hotel features a bar/lounge, a coffee shop/cafe, and a 24-hour front desk. WiFi in public areas is free. Housekeeping is available on request.
Cocoon Salzburg offers 119 air-conditioned accommodations with safes and hair dryers. These individually furnished accommodations have separate sitting areas and include desks. 43-inch flat-screen televisions come with cable channels. This Salzburg hotel provides complimentary wireless Internet access. Housekeeping is offered on request and hypo-allergenic bedding can be requested.
Our customers tell us they can't get enough of the breakfast at Cocoon Salzburg. During your stay, you're just a quick walk from Mirabell Palace. You'll find features like free WiFi in public areas, plus a bar and a coffee shop/cafe. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include an elevator and a water dispenser
  • Guests really like the accommodations for the cleanliness and overall comfort
  • 10 minutes by foot from Mirabell Palace and a 3-minute drive from Salzburg Christmas Market
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Cocoon Salzburg also features karaoke, an elevator, and a water dispenser.

This 4-star Salzburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Onsite venue - bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 19.90 per person
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Karaoke

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels
  • Streaming services

More

  • Air conditioning
  • Desk
  • Heating
  • Individual furnishings
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 10 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19.90 per person
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Cocoon Salzburg Hotel
Cocoon Salzburg Salzburg
Cocoon Salzburg Hotel Salzburg

Cocoon Salzburg Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 750 out of 1139 reviews
Rating 8 - Good. 274 out of 1139 reviews
Rating 6 - Okay. 82 out of 1139 reviews
Rating 4 - Poor. 17 out of 1139 reviews
Rating 2 - Terrible. 16 out of 1139 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Thaís

Stayed 2 nights in Dec 2025

10/10 Excellent

Maggie

Liked: Cleanliness, amenities
Staff were great. Room was cute and clean though my shower door had a bit coming off the door but it don’t cause too much of an issue. In a great location near the train station and tram/bus link straight into town if you don't wanna walk the 10 minutes. Would stay again if I’m ever in Salzburg.
Stayed 3 nights in Dec 2025

2/10 Terrible

Fred Chan

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
​I am honestly so frustrated with my stay here. I paid nearly 5-star prices but the hotel didn't even meet 4-star standards. The room was missing basic essentials like a kettle or utensils and I was told I’d have to pay extra if I wanted them. This is completely unacceptable for a hotel in this price range. ​The reception setup is a mess. The same person at the counter has to run to the kitchen, make coffee, and handle room requests all at once. Because the staff is also so slow, I had to wait a long time every time I needed to check in or ask for information. The service definitely needs to be improved. ​The most unbelievable part was that a 4-star hotel doesn't even have a place to store luggage. They just gave me a website and told me to go find my own storage elsewhere. I have never encountered this before and it was incredibly inconvenient. ​Housekeeping was another disaster. You are required to request cleaning a day in advance but even after I did that they failed to clean my room for two out of the three nights. Coming back exhausted to a dirty room with no fresh towels was the last straw. The overall cleanliness was also quite poor just like many other reviews mentioned. ​I really wanted to like this place, but I won’t be coming back. Save your money and stay somewhere that actually cares about its guests.
Stayed 3 nights in Dec 2025

2/10 Terrible

neve

Stayed 6 nights in Dec 2025

10/10 Excellent

Bonnie

Travelled with family
Liked: Amenities
Very comfortable room and great selection for breakfast. Perfect location!
Stayed 3 nights in Dec 2025

8/10 Good

Manivasagan

Stayed 3 nights in Dec 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities
Perfection
Stayed 2 nights in Dec 2025

10/10 Excellent

Raman

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and very clean. We absolutely loved our stay here and so convenient to the tram and train. We would definitely stay here again if we get a chance to come back!
Stayed 2 nights in Dec 2025

8/10 Good

B

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not have breakfast
Stayed 3 nights in Dec 2025

10/10 Excellent

Thun

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes.
Stayed 2 nights in Dec 2025

10/10 Excellent

Tudor

Liked: Cleanliness, amenities, property conditions & facilities
Really good value for money
Stayed 3 nights in Dec 2025

10/10 Excellent

Samantha Michelle

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was great - staff were friendly, helpful and knowledgeable. Hotel was spotless
Stayed 3 nights in Dec 2025

10/10 Excellent

MERCEDES

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very beautiful, and we had a great view. The room was a reasonable size and very comfortable, and the staff was very friendly. We loved hearing the birds singing, which made us forget the cold outside, and the amenities added a lovely decorative touch to the stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room quiet location a good size buffet breakfast and so convenient to the major transportation hub
Stayed 6 nights in Dec 2025

10/10 Excellent

Barbara

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice staff and amenities and location was good as well
Stayed 1 night in Dec 2025

10/10 Excellent

Bryce

Liked: Cleanliness, staff & service, property conditions & facilities
Room was comfortable and clean. Shower was very nice and bed was very comfortable.
Stayed 2 nights in Dec 2025

6/10 Okay

Stephen

Liked: Cleanliness, staff & service
Nice hotel conveniently located for the main station. Rooms are small but have everything you need. Breakfast is great and the best thing about the hotel. One thing I hated was they charge for leaving luggage. Only Eur4 but still ridiculous. I stay in a lot of hotels and this is the first time any have charged for this service.
Stayed 2 nights in Dec 2025

8/10 Good

Mala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great for a quick stop in Salzburg before catching the train. Staff friendly, clean hotel and comfy room. Quite busy in the morning and wasn’t able to get anywhere to sit for breakfast at 9am which isn’t particularly late. Also wasn’t able to store luggage in the hotel after checkout as they only have a small store room which filled up quickly so had to pay to store in the train station instead. Good location for Mirabell and wandering around the town
Stayed 1 night in Dec 2025

10/10 Excellent

Eleanor Rose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

6/10 Okay

Sarah

Liked: Cleanliness, property conditions & facilities
Hotel was very expensive for what you got. Rooms were not cleaned and you weren’t given fresh towels unless asked. Lighting in room was poor, could hear person in next room in shower & coughing. View was into other flats so had to keep curtains closed at all times. Had to pay extra to check in early, and pay to leave luggage if had they had space, which they didn’t. If no free bottles didn’t get any water. Builders started demolition work nearby at 8am so early morning wake up everyday. Stayed in far better hotels for a lot less. Only good thing was right next to train & bus station. Wouldn’t stay here again or recommend.
Stayed 4 nights in Dec 2025

10/10 Excellent

Keith

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic boutique hotel. Great service, friendly staff, beautiful decor. The rooms are wonderful, clean, great bathroom, comfortable bed.
Stayed 3 nights in Dec 2025

8/10 Good

Michelle Clair

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff. Clean room and comfy bed. Nice toiletries
Stayed 3 nights in Dec 2025

10/10 Excellent

Frankie

Stayed 1 night in Nov 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities
Terrific staff, hotel atmosphere, and location.
Stayed 1 night in Nov 2025

10/10 Excellent

Lorie

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was super friendly. The location was perfect. The amenities were great.
Stayed 1 night in Nov 2025