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Gentle Hide Designhotel

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Bar (on property)
Design Double Room, City View | View from room
Lobby sitting area
Exclusive Double Room | View from room
Design Triple Room, Garden View

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
Schwarzstraße 14, Salzburg, Salzburg, 5020
  • Place, Mozart's Birthplace
    ‪3 min walk‬
  • Place, Salzburg Christmas Market
    ‪5 min walk‬
  • Place, Mirabell Palace
    ‪6 min walk‬
  • Airport, Salzburg (SZG-W.A. Mozart)
    ‪9 min drive‬

Room options

View all photos for Design Double Room, City View

Design Double Room, City View

Design Double Room, City View

  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Design Triple Room, Garden View

Design Triple Room, Garden View

Design Triple Room, Garden View

  • Garden view
  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Studio, Courtyard View

Deluxe Studio, Courtyard View

Deluxe Studio, Courtyard View

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Double Room

Exclusive Double Room

Exclusive Double Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Gentle Hide Designhotel

Hotel with free breakfast, 7-minute walk to Mirabell Palace
Along with concierge services, this smoke-free hotel has express check-in and express check-out. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, tour/ticket assistance, a garden, and multilingual staff assistance are onsite. Change of towels is available on request.
Gentle Hide Designhotel offers 21 accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Beds feature down comforters and premium bedding. 43-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, designer toiletries, and hair dryers. This Salzburg hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

During your stay at Gentle Hide Designhotel, you're just a quick walk from Mirabell Palace. Free breakfast, free WiFi in public areas, and concierge services are available.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Within a 10-minute walk of Mirabell Palace and Salzburg Christmas Market
Free breakfast is served daily. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and a garden are also featured at Gentle Hide Designhotel.

This Salzburg hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (76 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individual decor
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Express check-in available

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Lederergasse 1, 5020 Salzburg]
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after hours will need to go to the following location to check in: Lederergasse 1, 5020 Salzburg
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Gentle Hide Designhotel Hotel
Gentle Hide Designhotel Salzburg
Gentle Hide Designhotel Hotel Salzburg

Gentle Hide Designhotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 25 out of 27 reviews
Rating 8 - Good. 1 out of 27 reviews
Rating 6 - Okay. 1 out of 27 reviews
Rating 4 - Poor. 0 out of 27 reviews
Rating 2 - Terrible. 0 out of 27 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here was absolutely exceptional. What a beautiful head and gem in the heart of the city. I can’t wait to come back.
Stayed 1 night in Aug 2025

6/10 Okay

say nai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Mixed review. Service, included breakfast, room amenities, size and location were all excellent. The hotel is walking distance to old town and many attractions. However, the hotel turns off air conditioning in the fall which results in a very warm room - the temperature never dropped below 25C during our brief stay. The rooms have openable windows but there is quite a bit of traffic/pedestrian noise when you open the window. So either you have noise or heat disrupting your sleep. I would inquire about the state of their air conditioning before staying again.
Stayed 1 night in Oct 2025

10/10 Excellent

Christiane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional

Wonderful buffet breakfast. Lots of variety and fresh. Room was very clean and modern. Plenty of shops and museums nearby, centrally located. Wonderful staff. I highly recommend this boutique hotel. You get your money’s worth and more. I will be back!
Stayed 1 night in Oct 2025

10/10 Excellent

Margo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel!

The Gentle Hide Designhotel was excellent and we would certainly stay here again. Fantastic location, modern well-appointed rooms, and wonderful staff. While parking is a few minutes away, the short walk to this hotel is well worth it.
Stayed 2 nights in Sep 2025

10/10 Excellent

Eric

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and the location was great!
Stayed 1 night in Oct 2025

10/10 Excellent

christine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I definitely recommend and will return to Gentle Health dehotel if I am in Salzburg. The staff was very friendly and helpful. The hotel was luxury and the breakfast was outstanding!
Stayed 2 nights in Sep 2025

10/10 Excellent

Shihan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unassuming exterior. Excellent and tasteful interior with incredibly friendly staff. One of the best breakfast spreads offered during our stay in Austria. Staff helped us organize our very short trip to Salzburg so that we got the most of it. Would not hesitate to book my return stay here when I visit next.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel! Clean and comfortable, walking distance to area shops, restaurants and attractions. Amazing staff! So welcoming, friendly and helpful. We highly recommend this hotel!
Stayed 3 nights in Sep 2025

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are what truly made our stay so great. The property was very clean and the atmosphere was great. We got an amazing deal for what we paid. We received a complementary cocktail upon arrival. There was an afternoon desert hours, with espresso included. And the included breakfast was amazing. Very highly recommended.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!
Stayed 4 nights in Sep 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Meredith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Ken

Stayed 1 night in Aug 2025

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly and helpful. Went beyond our expectations.
Stayed 2 nights in Aug 2025

10/10 Excellent

Melisa

Stayed 1 night in Aug 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel very new great service and breakfast! Great and friendly staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Ji Sun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

잘츠부르크에 가장 완벽한 호텔

음식도 깔끔하고 가짓수는 많지 않아도 알차고 현지지역식도 있어서 며칠째 같은 조식만 먹던 가족에게 단비였네요. 서비스 너무 좋고 청결하고 넓고 반해버렸어요.
Stayed 2 nights in Aug 2025

10/10 Excellent

Katja

Liked: Cleanliness, staff & service, property conditions & facilities
Tolle Lage, ruhig und tolles Servicepersonal.
Stayed 3 nights in Sep 2025

10/10 Excellent

Sabine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Außergewöhnlich freundlich und mit viel Liebe zum Detail. Lage ist ein Traum. Zimmer sind sehr ruhig und extrem praktisch eingerichtet. Das Fruehstuecksbüffet hat vom frischen Obst, Fisch, Schinken, Eierspeisen, Gemüse, etc. bis hin zu einem leckeren Kuchen alles. Die Kaffeemaschine sorgt für die passende Quantität beim Kaffee. Der kleine Hinterhof ist eine schöne Oase zum Verweilen.
Stayed 3 nights in Aug 2025

10/10 Excellent

Neslihan

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Müthiş

Konumu mükemmel. Her yere yürüme mesafesinde. Çalışanlar Harika ve çok yardımcılar. Temizlik ve kahvaltı kusursuz.
Stayed 1 night in Jul 2025

10/10 Excellent

Marcus

Stayed 3 nights in May 2025