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Holiday Inn Salzburg City by IHG

4.0 star property

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Photo gallery for Holiday Inn Salzburg City by IHG

Exterior
Bar (on property)
Daily buffet breakfast (EUR 21 per person)
Standard Room, 1 King Bed, Mountain View | View from room
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Air conditioning
  • Gym

Explore the area

View in a map
Sterneckstrasse 21, Salzburg, Salzburg, 5020
  • Place, Mirabell Palace
    ‪13 min walk‬
  • Place, Salzburg Christmas Market
    ‪17 min walk‬
  • Place, Salzburg Cathedral
    ‪19 min walk‬
  • Airport, Salzburg (SZG-W.A. Mozart)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.2 out of 10
Very good
(29 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(12 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Mountain View

Standard Room, 1 King Bed, Mountain View | Room amenity

Standard Room, 1 King Bed, Mountain View

8.0 out of 10
Very good
(12 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds

Premium Room, 2 Single Beds

Premium Room, 2 Single Beds

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Standard Room | Room amenity

Standard Room

8.6 out of 10
Excellent
(4 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Twin Bed

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About this property

Holiday Inn Salzburg City by IHG

Hotel with a bar, near Mirabell Palace
Along with a fitness center, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
Holiday Inn Salzburg City by IHG offers 100 accommodations with safes and complimentary bottled water. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Salzburg City by IHG. During your stay, you're just a quick walk from Linzer Gasse. You'll find features like free WiFi in public areas, plus a gym and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Within a 15-minute walk of Mirabell Palace and Mirabell Gardens
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and a meeting room.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 65 square feet (6 square meters) and includes conference space. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Salzburg City by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Salzburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 20 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: EUR 21 per person
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 65 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
The listed parking fee applies for covered parking. The parking fee for uncovered parking is EUR 10 per night.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: EUR 18 per pet, per day
  • Maximum 1 pets
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.55 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 21 per person
  • Covered self parking fee: EUR 20 per night
  • Pet fee: EUR 18 per pet, per day
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Holiday Inn Hotel Salzburg City
Holiday Inn Salzburg City
Holiday Inn Salzburg City Hotel Salzburg
Holiday Inn Salzburg City Hotel
Inn Salzburg City Hotel

Holiday Inn Salzburg City by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 315 out of 1000 reviews
Rating 8 - Good. 430 out of 1000 reviews
Rating 6 - Okay. 171 out of 1000 reviews
Rating 4 - Poor. 56 out of 1000 reviews
Rating 2 - Terrible. 28 out of 1000 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Joseph

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff unwelcoming. AC wasn’t working correctly, so our room was extremely humid and hot. Required a fan, which was barely enough because it wasn’t a tower fan. Location is also inconvenient. Would not recommend. Terrible.
Stayed 2 nights in Aug 2025

2/10 Terrible

Usman

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
I wish I could give this property ZERO stars! This is an absolute scam of a property!!! From the moment we checked in, we had nothing but the issues. The first room was in-operational down to the room safe. We were moved to a different room that had operational items but was HORRIBLE in cleanliness. We were too tired on the first night to notice that but when we woke-up, we noticed fluid stains on the beds and comforters we slept in. It is anyone's guess what those fluids were. There was mold on roof and the walls. We were assured in the morning that everything will be taken care of by the time we return from our daily activities and we will be moved to a cleaner and safer room. We came back that evening after dinner to find multiple guests fighting and yelling with the staff on the same issues. The staff at concierge were doing their best to manage the situation but were limited by the "management" in what they could do. The 'management' was no where to be seen. Long story short, the clerk at front desk promised us to give us a full refund (we have a hand written note from him) but the management refused and charged us for two nights (one we spent, and one we didn't). Expedia customer service couldn't help us either as the 'management' wouldn't honor their own hand written promise! AVOID AT ALL COSTS!
Stayed 4 nights in Jul 2025

4/10 Poor

Gayatri

Stayed 3 nights in Jul 2025

10/10 Excellent

Heidi

Liked: Staff & service, property conditions & facilities
Large hotel room compared to other European ones I’ve stayed in. Staff were very friendly and helpful. I little further away from the old town and shopping areas.
Stayed 3 nights in Jul 2025

10/10 Excellent

A

Stayed 2 nights in Jun 2025

10/10 Excellent

Wilhelm

Liked: Cleanliness, amenities, property conditions & facilities
super
Stayed 4 nights in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot near the train station and within walking distance of historic Salzburg.
Stayed 2 nights in Jun 2025

10/10 Excellent

Thomas

Stayed 1 night in Jun 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jun 2025

2/10 Terrible

Stephen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Salzburg - Holiday game changer

Salzburg is an amazing small city with lots to do. Definitely get a Salzburg card and all visitors get free public transport in SalzburgerLand for the duration of their stay. Weather permitting, go to the Untersberg and Zwölferhorn mountains (use the chairlift and funiculars). Boat trip from Sankt Gilgen to Sankt Wolfgang on the Wolfgangsee. Check out the Landestheater for reasonable priced tickets for plays etc. Great beer gardens - check Salzburg city website for lots of ideas.
Stayed 7 nights in May 2025

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved our 4 night stay. Very comfortable hotel. Stay v helpful. Couldn't fault it.
Stayed 4 nights in Jun 2025

10/10 Excellent

Ahmad

Liked: Cleanliness, property conditions & facilities
I had a wonderful stay at this hotel. The location is absolutely ideal close to major attractions, restaurants, and public transport, making it very convenient to explore the city.
Stayed 1 night in May 2025

6/10 Okay

Carie

Stayed 3 nights in May 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel but beware of the garage parking

Very comfortable hotel, friendly helpful staff , excellent breakfast, good location near bus stop. Parking was difficult. No outdoor spaces were free , so we had to pay extra for the priviledge of using the garage . The narrow exit and acute angle of the ramp made it very difficult to exit . If you have a slightky bigger than usual car ( we have a Mercedes ) i would advise against using the garage
Stayed 2 nights in May 2025

8/10 Good

Erich

Stayed 1 night in May 2025

8/10 Good

James

Stayed 1 night in May 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely visit to Salzburg

We had a wonderful time in Salzburg. The Holiday Inn was very central & walkable to anything we wanted to do.
Austrian Alps are delightful
The house from the Sound of Music. We did the tour but visited this separately
Stayed 3 nights in May 2025

10/10 Excellent

Graham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok for a short visit 😄
Stayed 1 night in May 2025

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Hotel was clean and close to transportation (Number 2 bus) that took you to main tourist area of Salzberg called Mirabell Schloss. Aldstadt was a short walk from Mirabell Schloss. Hotel was old and not completely updated. Temperature in the room was cold and you could tell that the rooms were old. However, it was clean and the staff was helpful. We did not try the food in the hotel and there are no other restaurants nearby that I noticed. So, if you want to be very near to the Aldstadt, this hotel is not for you, but probably a lot less expensive. Nevertheless, can get there easily by bus (and can also get to the Salzburg main train station to go other places).
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Imad

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Wouldn’t stay for more than one night. Not terrible but not great. 6/10
Stayed 1 night in Mar 2025

8/10 Good

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not too many options for Austrian food
Stayed 1 night in Mar 2025

4/10 Poor

Alma E Gina

Travelled with partner
Disliked: Staff & service
We didn't receive a friendly welcome from the Staff lady, who said she didn't have any booking under our name. Another lady had to come and look for it until she found it. In February it's still winter, so the hotel has central heating and it's not possible to regulate the temperature in the room. Ours was extremely HOT. We had to open the windows and sleep with the noise from the street. Rooms are not cleaned, unless you ask for it. Front Desk was always busy and the ladies who clean didn't do it even when we asked them personally. The only fairly good about this hotel is the breakfast.
Stayed 2 nights in Feb 2025

10/10 Excellent

G

Stayed 2 nights in Feb 2025