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Holiday Inn Salzburg City by IHG

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Photo gallery for Holiday Inn Salzburg City by IHG

Daily buffet breakfast (EUR 21 per person)
Point of interest
Bar (on property)
Point of interest
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Sterneckstrasse 21, Salzburg, Salzburg, 5020
  • Place, Mirabell Gardens
    ‪11 min walk‬
  • Place, Mirabell Palace
    ‪13 min walk‬
  • Place, Salzburg Christmas Market
    ‪17 min walk‬
  • Airport, Salzburg (SZG-W.A. Mozart)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.2 out of 10
Very good
(30 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(12 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Mountain View

Standard Room, 1 King Bed, Mountain View | Room amenity

Standard Room, 1 King Bed, Mountain View

7.8 out of 10
Good
(14 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds

Premium Room, 2 Single Beds

Premium Room, 2 Single Beds

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Standard Room

Standard Room

8.6 out of 10
Excellent
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

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About this property

Holiday Inn Salzburg City by IHG

Hotel with a bar, near Mirabell Palace
Along with a fitness center, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
Holiday Inn Salzburg City by IHG offers 100 accommodations with safes and complimentary bottled water. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Salzburg City by IHG. During your stay, you're just a quick walk from Linzer Gasse. You'll find features like free WiFi in public areas, plus a gym and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Within a 15-minute walk of Mirabell Palace and Mirabell Gardens
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and a meeting room.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 65 square feet (6 square meters) and includes conference space. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Salzburg City by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Salzburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 20 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: EUR 21 per person
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 65 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
The listed parking fee applies for covered parking. The parking fee for uncovered parking is EUR 10 per night.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: EUR 18 per pet, per day
  • Maximum 1 pets
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.55 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 21 per person
  • Covered self parking fee: EUR 20 per night
  • Pet fee: EUR 18 per pet, per day
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Salzburg City
Holiday Inn Salzburg City
Holiday Inn Salzburg City Hotel Salzburg
Holiday Inn Salzburg City Hotel
Inn Salzburg City Hotel

Holiday Inn Salzburg City by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 315 out of 1001 reviews
Rating 8 - Good. 432 out of 1001 reviews
Rating 6 - Okay. 170 out of 1001 reviews
Rating 4 - Poor. 56 out of 1001 reviews
Rating 2 - Terrible. 28 out of 1001 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Ilgon

Liked: Cleanliness, staff & service, amenities
Staff was very kind.
Stayed 1 night in Oct 2025

10/10 Excellent

Jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has its own parking lot. Grocery store across the street.
Stayed 2 nights in Oct 2025

8/10 Good

Jesse

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*
Stayed 2 nights in Oct 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and helpful. Hotel was quiet and walkable to the main areas in the city. Room was a little cramped and not a lot of charging sockets - was clean though
Stayed 2 nights in Sep 2025

10/10 Excellent

Ivan Yi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to bus station, quiet
Stayed 2 nights in Oct 2025

4/10 Poor

Sean

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Worst Holiday Inn I’ve been to. The tub had all sorts of mold growing around the edges. The shower head was broken and barely hanging on. Went to the restaurant to order dessert but they closed all service for guests to accommodate a tour group’s private dinner, I couldn’t even get a bottled beer from the front desk staff even though the beer fridge always a few feet away. The thermostat doesn’t seem to work and it has no readings either. Then on our last night there the hot water went out in the whole building and still wasn’t working the next morning either!
Stayed 2 nights in Sep 2025

6/10 Okay

Margaret

Stayed 2 nights in Sep 2025

10/10 Excellent

Alice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay here. Ideally located for us to walk or catch the bus it was a convenient location. The staff in reception were very friendly and helpful! Would definitely stay here again.
Stayed 3 nights in Sep 2025

2/10 Terrible

Andrew

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities

Incompetent staff and sub par hotel

The staff were incompetent, 1. They assigned us a room that someone was already in, 2. The 2nd room smelled like stale cigarettes and the door didn’t open properly 3. The 3rd room, the blind was broken in the down position, this got us a 20% discount on the room 4. The staff apparently didn’t have the powers to split the bill payment 50/50 as they didn’t know how to do it and the manager was new and apparently didn’t have the power to do it.
Stayed 2 nights in Sep 2025

8/10 Good

Mike

The evening reception staff were outstanding! This includes the bartender! We got to know all 3 of them, what fun. Always great to hear about someone else’s experience.
Stayed 2 nights in Sep 2025

8/10 Good

Emilio

Travelled with partner
Liked: Amenities, property conditions & facilities
Hotel and staff were very nice! Only complaint is that room cleaning was really poor, just for one day
Stayed 4 nights in Sep 2025

4/10 Poor

Jemma

Disliked: Amenities
Staff were lovely and helpful. Breakfast was good and staff again helpful. However room was dated, full ash tray left on balcony, weeds growing out of ground on balcony, air conditioning too loud. Property needs updating.
Stayed 3 nights in Aug 2025

4/10 Poor

Cassandra

Location was good if you had a car as they have parking you can pay for. They are poorly organized when it comes to check in and not all staff are friendly or helpful. Coming from some hotels who were extremely kind and accommodating it just feels like they missed the mark.
Stayed 3 nights in Aug 2025

2/10 Terrible

Seongbong

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Poor service

There is no refrigerator in hotel. How come? Only one bottled water for 2 nights and 2 people.
Stayed 2 nights in Aug 2025

8/10 Good

Kelli

Travelled with family
Liked: Cleanliness, staff & service, amenities
Decent value for location to the old town. Internet access always reliable. Not much in terms of food options around the hotel. Close to train station. Room was outdated. Faced the back so was quiet. AC doesn’t work when window is open. Not super strong AC, but did the trick with 32 degree days.
Stayed 3 nights in Aug 2025

2/10 Terrible

Winston

Disliked: Property conditions & facilities
I believe I paid TOO much for the stay here. I make this conclusion haing stayed at 9 hotels during my journey from the 3 july to the 11 August. I believe I should not have paid over 400 euro for the stay here.
Stayed 3 nights in Jul 2025

2/10 Terrible

Joseph

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff unwelcoming. AC wasn’t working correctly, so our room was extremely humid and hot. Required a fan, which was barely enough because it wasn’t a tower fan. Location is also inconvenient. Would not recommend. Terrible.
Stayed 2 nights in Aug 2025

2/10 Terrible

Usman

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
I wish I could give this property ZERO stars! This is an absolute scam of a property!!! From the moment we checked in, we had nothing but the issues. The first room was in-operational down to the room safe. We were moved to a different room that had operational items but was HORRIBLE in cleanliness. We were too tired on the first night to notice that but when we woke-up, we noticed fluid stains on the beds and comforters we slept in. It is anyone's guess what those fluids were. There was mold on roof and the walls. We were assured in the morning that everything will be taken care of by the time we return from our daily activities and we will be moved to a cleaner and safer room. We came back that evening after dinner to find multiple guests fighting and yelling with the staff on the same issues. The staff at concierge were doing their best to manage the situation but were limited by the "management" in what they could do. The 'management' was no where to be seen. Long story short, the clerk at front desk promised us to give us a full refund (we have a hand written note from him) but the management refused and charged us for two nights (one we spent, and one we didn't). Expedia customer service couldn't help us either as the 'management' wouldn't honor their own hand written promise! AVOID AT ALL COSTS!
Stayed 4 nights in Jul 2025

4/10 Poor

Gayatri

Stayed 3 nights in Jul 2025

10/10 Excellent

Heidi

Liked: Staff & service, property conditions & facilities
Large hotel room compared to other European ones I’ve stayed in. Staff were very friendly and helpful. I little further away from the old town and shopping areas.
Stayed 3 nights in Jul 2025

10/10 Excellent

A

Stayed 2 nights in Jun 2025

10/10 Excellent

Wilhelm

Liked: Cleanliness, amenities, property conditions & facilities
super
Stayed 4 nights in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot near the train station and within walking distance of historic Salzburg.
Stayed 2 nights in Jun 2025

10/10 Excellent

Thomas

Stayed 1 night in Jun 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jun 2025