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Hotel Neutor Express

3.0 star property

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Photo gallery for Hotel Neutor Express

Comfort Double Room, Balcony | Terrace/patio
Bar (on property)
Reception
Meeting facility
Meeting facility

Reviews

7.0 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Business services
  • Bar
  • Laundry room

Explore the area

View in a map
Neutorstrasse 9, Salzburg, 5020
  • Place, Getreidegasse
    ‪5 min walk‬
  • Place, Mozart's Birthplace
    ‪6 min walk‬
  • Place, Salzburg Christmas Market
    ‪9 min walk‬
  • Airport, Salzburg (SZG-W.A. Mozart)
    ‪11 min drive‬

Room options

View all photos for Basic Single Room

Basic Single Room

Basic Single Room

7.2 out of 10
Good
(15 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room

A double bed with a chevron-patterned headboard, two bedside lamps, and a small table with a lamp.

Double Room

7.0 out of 10
Good
(24 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Basic Twin Room

Basic Twin Room

Basic Twin Room

  • 15 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Comfort Double Room, Balcony

Comfort Double Room, Balcony

Comfort Double Room, Balcony

  • 26 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite, Balcony

Junior Suite, Balcony

Junior Suite, Balcony

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

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About this property

Hotel Neutor Express

A bar/lounge, a snack bar/deli, and a conference center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking, and coffee/tea in a common area are onsite.
Hotel Neutor Express offers 45 accommodations with safes and hair dryers. Flat-screen televisions come with cable channels.

This Salzburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they enjoy the overall property condition at Hotel Neutor Express. During your stay, you'll be connected to the convention center, and just a quick walk from Getreidegasse. Free WiFi in public areas, a bar, and a coffee shop/cafe are available.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Within a 15-minute walk of Getreidegasse and Salzburg Christmas Market
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Hotel Neutor Express. For a fee, parking is available.

This 3-star Salzburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 19 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Art gallery
  • Designer stores
  • Shopping centre

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
The check-in location differs from the property location; go to: [Hotel Neutor Neutorstraße 8.]
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.55 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19 per person
  • Self parking fee: EUR 19 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
The check-in location differs from the property location. To check in, guests will need to go to Hotel Neutor Neutorstraße 8.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number 50101-000082-2020
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Neutor Express Salzburg
Neutor Express Salzburg
Neutor Express
Hotel Neutor Express Hotel
Hotel Neutor Express Salzburg
Hotel Neutor Express Hotel Salzburg

Hotel Neutor Express Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 95 out of 489 reviews
Rating 8 - Good. 169 out of 489 reviews
Rating 6 - Okay. 126 out of 489 reviews
Rating 4 - Poor. 69 out of 489 reviews
Rating 2 - Terrible. 30 out of 489 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent location good walking distance
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Eishnoor

Liked: Cleanliness, staff & service, amenities
A Good Stay in the Center of the City with Just 1 min to the Bus Stop
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

susanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our visit started with a broken elevator, so carrying all our luggage up to the 4. Floor was a bit of a hassle. Once we got to our room, we were pleasantly surprised. Room was huge, with an even bigger balcony and a beautiful view. Everything was basic but we didn’t really needed much. Bed was comfortable.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Josee

Liked: Cleanliness, staff & service
2 star hotel close to the Cathedral
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Rimmi

Liked: Cleanliness, staff & service, amenities
Everything was good
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Man Bun

Liked: Cleanliness
Location!!!
Stayed 2 nights in Nov 2025
Verified

8/10 Good

GUSTAVO RAUL

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are okay, clean, bed comfortable. The location was really close to the Old Town by walk.
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

Laura

Bed was comfy and clean. Room is bare minimum. .
Stayed 1 night in Dec 2025
Verified

8/10 Good

Datya

Liked: Property conditions & facilities
The room was cleaned every day. Easy check in and check out.
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Mercedes

Liked: Cleanliness
This Hotel is basic and rooms a little bit old but it is clean, there are not big amenities, so for a couple nights its working. Near from old town around 10 minutes walk however there are public transport in front . The receptionist are kind and helpful. The bed comfortable and heating was ok. I think the one bad thing it was shower door it was difficult to close.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Hakim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so good.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel! It's small but clean, and very very close to the old town. We loved staying here!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities
Basic hotel. Shower was quite odd.. half a wall on the tub that barely covers the faucet so you must hold it to make sure water does not get everywhere. Clean bathroom with counter space. Very close walk to old town and the reception gives you free bus pass to get around. But stop right out front. Overall nice, convenient basic stay.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to Altstadt-Lehel!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Joshua Vitruvius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The morning receptionist is super friendly and nice, the hotel is convenient with delicious tap water, it has a nice environment or neighborhood, it’s close to the city center after walking under cute tunnel, nice pop culture decors, etc. Mght come back here on my next trip in 5 years.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Tomas Nahuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel in a very good location.
Stayed 2 nights in Oct 2023
Verified

6/10 Okay

Sharon

Liked: Cleanliness
Room was clean, staff were very helpful snd flexible with check in time
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Nice to have the balcony an be close to the old city
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Sajan

Liked: Staff & service, property conditions & facilities, room comfort
good location
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
perfect location and a big thank you to Barbara on reception
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Kirsty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.. bus to city centre right outside hotel, or just a short walk through the tunnel to old town. Stayed with my Son, safe area to walk around. Get the Salzburg travel card which is brilliant for going to all the attractions that beautiful Salzburg has to offer. Would definitely stay there again.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Rosalba

Liked: Cleanliness, staff & service, property conditions & facilities
I really liked the hotel, it was nice and clean and the person at reception very kind.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice spot!

It was a great spot. The room was very clean and cozy. Staff were friendly and helpful. Location is perfect! Just a few minutes walk to the center. Only complain is that there is no A/C but other than that it’s a nice spot.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to old town. Multiple food options And shopping if thats your thing. Just cross the road walk through the tunnel and your in the thick of it, thats if you can drag yourself away from the Vietnamese food hut at the entrance to the tunnel.
Stayed 2 nights in Oct 2025