KO'K SAROY PLAZA

4.5 star property

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Room options

View all photos for Basic Room, City View

Basic Room, City View

Basic Room, City View

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Room

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Luxury Room

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Family Suite, Courtyard View

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Family Suite, Courtyard View

  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

View all photos for Superior Twin Room

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Superior Twin Room

  • Sleeps 2

View all photos for Deluxe King Room

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Deluxe King Room

  • Sleeps 2

Budget Double Room

  • Sleeps 2

View all photos for Family Suite

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Family Suite

  • Sleeps 3

Basic Room With City View

  • Sleeps 2

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About this property

KO'K SAROY PLAZA

Luxury hotel with a full-service spa and free breakfast
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a bar/lounge, a snack bar/deli, and a steam room are onsite.
KO'K SAROY PLAZA offers 41 air-conditioned accommodations, which are accessible via exterior corridors and feature bathrobes and slippers. These individually decorated and furnished accommodations include desks. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 43-inch LED televisions come with cable channels and smart speakers.

Bathrooms include bathtubs or showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. This Samarkand hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a children's pool are on site. Other recreational amenities include a steam room.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a mud bath and a sauna. The spa is open daily.
During your stay at KO'K SAROY PLAZA, you're just a quick walk from Tillya Kori Madrasah. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free full breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the indoor pool
  • Indulge with deep-tissue massages or mud baths at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a steam room
  • Within a 10-minute walk of Tillya Kori Madrasah and Gur-Emir Mausoleum
Some rates at KO'K SAROY PLAZA are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

KO'K SAROY PLAZA offers its guests a full-service spa, an indoor pool, and a steam room. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A children's pool, a vending machine, and tour/ticket assistance are also featured at the luxury KO'K SAROY PLAZA. Free self parking is available.

This 4.5-star Samarkand hotel is smoke free.

Guests are served free full breakfast daily from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
KO'K SAROY PLAZA has a restaurant on site.

All-inclusive details

All-inclusive room rates at KO'K SAROY PLAZA are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Children's pool
  • Full-service spa
  • Indoor pool
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Mud bath
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Accessible bathtub
  • Area rugs in room
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Ceiling hoist
  • Doorbell and phone notification
  • Front entrance ramp
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Portable shower seat
  • Sign language-capable staff
  • Transfer shower
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Vibrating pillow alarm
  • Visual doorbell notification
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels
  • Smart speaker

Food and drink

  • Chef service
  • Cookware, dishware, and utensils
  • Freezer
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 AM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at KO'K SAROY PLAZA

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.87 per person, per night. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Laundry fee: USD 10

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Guests arriving after 5:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 005313
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Please note that any payments to the hotel (whether cash or non-cash transactions) must be made in either USD or EUR, whichever is accepted by the property.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

KO'K SAROY PLAZA Hotel
KO'K SAROY PLAZA Samarkand
KO'K SAROY PLAZA Hotel Samarkand

Reviews

KO'K SAROY PLAZA Reviews

9.0

Wonderful

8.8/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 13 out of 19 reviews
Rating 8 - Good. 4 out of 19 reviews
Rating 6 - Okay. 1 out of 19 reviews
Rating 4 - Poor. 0 out of 19 reviews
Rating 2 - Terrible. 1 out of 19 reviews

Reviews

10/10 Excellent

bashir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel close to all historic places with a walking distance also all they employ is so friendly it’s unbelievable specially farruq and behruz at the reception and also they other guys who serve breakfast very very nice and helpful
Stayed 1 night in Jun 2025

8/10 Good

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Many of the major sites are within walking distance as is the bizaar. The staff is very friendly. We enjoyed our stay here.
Stayed 4 nights in May 2025

10/10 Excellent

Carla

Liked: Amenities, property conditions & facilities
Brand new room, friendly staff, excellent location with walking distance to major touristic attractions in the city.
Stayed 1 night in May 2025

10/10 Excellent

Hannelore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Young and promptly staff to help

As a solo female I’m always concerned about my safety as a number one goal, in this place not only I felt safe I felt represented by all young men who assisted me and helped me through few problems I got through schedule in Samarkand which I gotta change everyday extending my stay as my plan to enter Tajikistan was cancelled so I had to rearrange all my outbound tickets and itinerary, staff promptly helped me letting me use their main computer also offered me to used their phones to call Emirates.
Stayed 2 nights in May 2025

10/10 Excellent

Hannelore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kind and efficient receptionists staff

Excellent and friendly receptionists sfaff truly helped me with a problem regarding my flights booking,
Stayed 1 night in May 2025

10/10 Excellent

Hannelore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful staff

My experience in KoK Saroy was over the top as the staff is extremely helpful, Property is brand new, walking distance to All attractions so you won’t deal with crowds
Stayed 1 night in May 2025

10/10 Excellent

Afsheen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Ko'k Saroy and would absolutely recommend it to anyone visiting Samarkand. The location is top notch. It’s right on the main street, and from there you can walk to Gur-e-Amir and Registan in just a few minutes. You really don’t need a car or taxi at all unless you’re heading far out of the center. There’s a great little coffee shop just around the corner that serves iced Americanos and lattes, which I was especially grateful for as a traveler used to that kind of thing. The street also has plenty of restaurants and places to sit and relax between sightseeing. The staff at the hotel were incredibly kind and helpful. They were happy to assist with anything, no matter what time I asked. It made the whole stay feel welcoming and easy. They speak multiple languages and as a Persian-speaker, the majority of Samarkand city is Tajik which is very convenient, and the staff who aren't Tajik understand Persian perfectly. The rooms are clean, new, and very comfortable, and the restaurant next to the hotel had some of the best food I had in town. Really glad I booked here.
Stayed 4 nights in Apr 2025

10/10 Excellent

Afsheen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ko'k Saroy Hotel truly exceeded all expectations. In my opinion, it has the best location in the city—just a 5-minute walk to the breathtaking Gur-e-Amir, and less than 10 minutes to the Registan, from where you can explore the entire historic old city on foot. During my stay, I didn’t need a single taxi except for visiting Ulughbek’s observatory, which is a bit farther out. The service was absolutely exceptional. Mamur at the reception was always very friendly and efficient with any question or request, and Farrukh, the owner and manager, is genuinely one of the kindest, most helpful, and most available people I've met in all my travels. He even invited me to attend a traditional Samarkandian Tajik wedding taking place next door—an unforgettable experience. There's also a fantastic restaurant just next to the hotel that serves the best plov I had during my entire time in Samarkand. The rooms themselves are modern, clean, and comfortable, with strong air conditioning and excellent Wi-Fi, both of which were much appreciated in the heat. I wouldn't stay anywhere else next time I'm in Samarkand. Highly recommended!
Stayed 1 night in Apr 2025

2/10 Terrible

Joaquin

Disliked: Property conditions & facilities, room comfort

La peor experiencia hotelera que he tenido.

El peor hotel que alguna vez visité. Es un hotel muy viejo, muy feo, muy mal mantenido y sucio. No pasé más de 20 minutos antes de decidir irme. Preferí perder el dinero de la reserva antes que quedarme ahí. Todo en el hotel es oscuro, viejo, lúgubre, y sucio. Incluso el "gerente" duerme en el pasillo. La habitación estaba llena de insectos. Este es el hotel más asqueroso qué pisado alguna vez afortunadamente no me quedé. Hice el reclamo a hoteles con fotos y pruebas para ver si me devuelven el dinero.
Stayed 2 nights in Jun 2025

10/10 Excellent

Abdul Ghafoor

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Lage des Hotels ist hervorragend, das Personal sehr freundlich. Das Zimmer war sehr ruhig und alles zufriedenstellend. Der Austausch des Zimmers wegen eines Wasserlecks im Badezimmer wurde schnell veranlasst. Sauna, Hamam usw. stehen kostenlos zur Verfügung.
Stayed 4 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

便利&フレンドリー

レギスタン広場が近く、徒歩で観光するには良い立地で、近くにレストランやお店もあるので便利です。スタッフも非常にフレンドリーでした。ただ、朝食がかなりシンプルなので、もう少し品数があれば良かったかなと。全体的には満足でした。
Stayed 3 nights in Apr 2025