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Neige et Roc, The Originals Relais

4.0 star property

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Photo gallery for Neige et Roc, The Originals Relais

Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Turkish bath/hammam, sports massages, reflexology, massages
Interior entrance
Suite
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
255 route de Taninges, Samoëns, 74340
  • Place, Jaysinia Alpine Botanical Gardens
    ‪6 min walk‬
  • Place, Samoens Ski Resort
    ‪8 min walk‬
  • Place, Grand Massif Express Gondola
    ‪14 min walk‬
  • Airport, Geneva (GVA-Cointrin Intl.)
    ‪90 min drive‬

Room options

View all photos for Double Room, Bathtub

Double Room, Bathtub

Double Room, Bathtub

  • Park view
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Triple Room, Bathtub

Triple Room, Bathtub

Triple Room, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Suite

A bedroom with a bed, a chair, a TV, and a view of the outside.

Suite

  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, Annex Building

Double Room, Annex Building

Double Room, Annex Building

  • Mountain view
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room, Annex Building

In-room safe, desk, soundproofing, free WiFi

Twin Room, Annex Building

  • Park view
  • 21 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite

Junior Suite

  • Mountain view
  • 33 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room

Superior Room

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Communicating Rooms Studio

Communicating Rooms Studio | Living area

Communicating Rooms Studio

  • Mountain view
  • 45 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior room, southerly exposure

Superior room, southerly exposure

Superior room, southerly exposure

  • Mountain view
  • 23 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed
  • Free Wi-Fi

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About this property

Neige et Roc, The Originals Relais

Jump on the free ski shuttle for a day on the slopes before returning to Neige et Roc, The Originals Relais for a meal at the restaurant or a drink at the bar/lounge. Additional amenities include an indoor pool and a full-service spa.
Neige et Roc, The Originals Relais offers 48 accommodations with safes and complimentary newspapers. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Samoëns hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor tennis court and a health club are featured at the hotel. 2 hot tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include sports massages and massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology.
During your stay at Neige et Roc, The Originals Relais, you're just a quick walk from Jaysinia Alpine Botanical Gardens. You'll find features like free WiFi in public areas, free self parking, and a free ski shuttle.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Splash around at the waterslide or swim in the indoor and seasonal outdoor pools
  • Indulge with reflexology or massages at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes an outdoor tennis court, a gym, and a steam room
  • 8 minutes by foot from Jaysinia Alpine Botanical Gardens and a 2-minute drive from Grand Massif Express Gondola
  • Free ski shuttle service
  • Cats and dogs welcome for a fee
Indulge in a treatment at the full-service spa or soothe your muscles in one of the 2 hot tubs after a day on the slopes. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Neige et Roc, The Originals Relais helps provide the perfect winter holiday with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site, as well as a snack bar/deli. Public spaces have free WiFi. This ski hotel also offers an indoor pool, a health club, and an outdoor tennis court. Free self parking is available.

This 4-star Samoëns hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10 AM.
Onsite venue - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free ski shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10 AM for a fee: EUR 19 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Games
  • Health club
  • Hiking/biking trails
  • Indoor pool
  • Library
  • Outdoor tennis court
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Ski passes
  • Ski storage
  • Sledding
  • Steam room
  • Table tennis
  • Waterslide

Family friendly

  • Arcade/game room
  • Baby monitor
  • Baby toys
  • Babysitting (surcharge)
  • Changing table
  • Children's books
  • Children's games
  • Children's toys
  • Dining table
  • High chair
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 2 meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Reflexology
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 buildings
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Dining table
  • Electric kettle
  • Limited room service
  • Toaster

More

  • Connecting rooms available
  • Desk
  • Dryer
  • Free daily newspapers
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between April 4 and June 1.

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 15 per pet, per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 10 for children
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 7 AM - 11 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Pool access available from 8:00 AM to 7:30 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Originals Neige Roc Samoens
Hôtel Neige et Roc Samoens
Neige et Roc
Neige Et Roc Hotel
Neige et Roc Samoens
Hotel Originals Neige Roc
Originals Neige Roc Samoens
Originals Neige Roc
Neige et Roc The Originals Relais
Neige et Roc, The Originals Relais Hotel
Neige et Roc, The Originals Relais Samoëns
Neige et Roc, The Originals Relais Hotel Samoëns

Neige et Roc, The Originals Relais Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 68 out of 104 reviews
Rating 8 - Good. 30 out of 104 reviews
Rating 6 - Okay. 4 out of 104 reviews
Rating 4 - Poor. 0 out of 104 reviews
Rating 2 - Terrible. 2 out of 104 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely family atmosphere with great food and service
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities
Very nice welcome and all staff helpful.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Terje Andre

Liked: Cleanliness, staff & service, amenities
Great and cosy hotel with hands-on management, a really nice atmosphere, good food and a spa that’s perfect for recovering after a full day of skiing.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent food in the restaurant.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Michael

Liked: Staff & service, amenities, property conditions & facilities
Small family run hotel everything was really good.
Stayed 4 nights in Feb 2023
Verified

10/10 Excellent

federico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Place very nice
Stayed 8 nights in Jan 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
The front of house staff were super friendly and helpful
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Warm and welcoming - top service!

Very warm and welcoming , loved our stay and the hotel was perfect. Clean, friendly and perfect for a weekend on the slopes
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice comfy hotel, with a fantastic spa area. Really have to say thankyou to the staff who were incredibly helpful throughout Thank you
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best family run hotel

Couldn’t fault the hotel in anyway. Would go back tomorrow
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good quality hotel

Great location next to the ski bus stop. The hotel manager and his wife were very friendly and helpful when there was a problem with the ski lift operations.
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Alpine Hotel, great hosts

Only thing is the pool is too cold for the weather, I would rather it to be a few degrees warmer
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Feedback

Great location, ski bus stop right outside. Heated and easy accessible ski / boot locker room. Rooms quiet and comfortable. Overall fantastic stay!
Stayed 7 nights in Feb 2024
Verified

10/10 Excellent

Rupert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely owners. A little distance from the ski lift but regular bus or short walk was fine. Very comfortable and good restaurant. Recommended.
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities
Le personnels était exceptionnellement gentil , magnifique hôtel
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jérôme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top expérience !
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Estelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super séjour, merci aux propriétaires et au personnel.
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

Dounia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour au top, bon petit déjeuner
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Céline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel hôtel, chaleureux, propre, le personnel et les propriétaires sont très agréables, disponibles et intentionnés. Nôtre chambre double était spacieuse, propre avec un grand balcon. Les lits sont confortables et les chambres et salle de bain bien équipées. ( peignoirs, pantoufles, serviettes de bain et panier pour aller à la piscine….) Les équipements de l hotel sont supers, la piscine avec le toboggan est très belle, dommage que la température de Bleau soit un peu fraîche. Nous sommes allés profiter du spa, avec bain à remous, hammam, sauna… superbe ! Nous avons mangé le soir au restaurant les plats sont très bons, nous y avons mangé une tartiflette et de la truite c’était excellent. Le petit déjeuner buffet est très bien, beaucoup de choix, un plateau de fromage, de la charcuterie, des œufs, des viennoiseries, fruits… de quoi combler tout le monde. Nous avons été très satisfait de notre séjour avec nos filles de 20 et 18 ans.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

MARIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous nous y sentons comme chez nous avec un accueil chaleureux. Restauration excellente. Petit déjeuner gargantuesque...et tous les équipements qui fonctionnement parfaitement. 3 jours de rêve... Merci a toute l équipe sympathique et drôle professionnelle etc...
Stayed 3 nights in Jan 2023
Verified

10/10 Excellent

Ludovic

Liked: Cleanliness, staff & service
Un grand merci pour ce suberbe séjour plein de bienveillance et de convivialité.
Verified

8/10 Good

FRANCK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bel établissement; Personnel très attentionné

Bel établissement; Bien situé . Personnel très attentionné Bonne cuisine yc petit déjeuner Chambre confortable mais un peu petite pour un 4* tout comme la TV Piscine et spa agréables
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hôtel

Superbe séjour dans cet hôtel, très bon accueil et toujours à l'écoute. Chambre studio avec kitchenette vraiment au top. À conseiller.
Stayed 7 nights in Jul 2022
Verified

8/10 Good

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

uma boa opção em samoens

Um excelente hotel em Samoens. Piscina encantadora Pequeno almoço um pouco confuso e anfitrioes a desaconselharem a mascara : a pandemia ainda não acabou!
Stayed 1 night in Mar 2022
Verified

10/10 Excellent

JORDAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour en couple avec un enfant Très bon accueil de la part du personnel Mention spéciale au spa / jacuzzi +++ après la journée de ski
Stayed 1 night in Feb 2022