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Hotel Casablanca

3.5 star property

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Photo gallery for Hotel Casablanca

Superior Room, Sea View
Breakfast, lunch, dinner served; pool views
Breakfast, lunch, dinner served; pool views
Lobby sitting area
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
Av. Colombia con Av. Costa Rica N° 3-59, San Andrés, San Andres y Providencia, 880060
  • Place, Spratt Bight Beach
    ‪2 min walk‬
  • Place, North End
    ‪3 min drive‬
  • Place, San Andres Hill
    ‪5 min drive‬
  • Airport, San Andrés (ADZ-Gustavo Rojas Pinilla Intl.)
    ‪14 min walk‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

7.6 out of 10
Good
(23 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Bungalow

Bungalow

Bungalow

  • 57 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Room, Sea View

Superior Room, Sea View

Superior Room, Sea View

  • 24 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Room with Sea View

  • 18 sq m
  • Sleeps 3

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About this property

Hotel Casablanca

Beach hotel with a rooftop terrace and a 24-hour front desk
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a rooftop terrace, and a coffee shop/cafe are onsite.
Hotel Casablanca offers 78 accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. 40-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This San Andrés hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Children under 10 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Hotel Casablanca, you're just a quick walk from Spratt Bight Beach. You'll find features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at Tropical, a buffet restaurant with garden views
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Onsite recreation includes bike rentals
  • Steps from Spratt Bight Beach and 6 minutes by foot from Marina Toninos - Dock
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A business center and a meeting room are available.

WiFi is free in public spaces. Event space at this hotel measures 431 square feet (40 square meters) and includes conference space. An outdoor pool, a rooftop terrace, and multilingual staff are also featured at the business-friendly Hotel Casablanca.

This 3.5-star San Andrés hotel is smoke free.

Tropical - This poolside buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Sea Watch Caffe - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Open daily.
Casablanca - This beach restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Mahi Mahi - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
La Barcarola - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Casablanca
  • La Barcarola
  • Mahi Mahi
  • Sea Watch Caffe
  • Tropical

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 431 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Beach towels
  • Direct access to the beach
  • Garden
  • On the boardwalk/promenade
  • On the waterfront
  • Pool loungers
  • Rooftop terrace

Accessibility

  • Lift

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 1964
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: COP 200000
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Casablanca

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: COP 200000 (subject to availability)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Up to 2 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Casablanca San Andres
Hotel Casablanca San Andres
Hotel Casablanca Hotel
Hotel Casablanca San Andrés
Hotel Casablanca Hotel San Andrés

Reviews

Hotel Casablanca Reviews

8.2

Very good

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 426 out of 1001 reviews
Rating 8 - Good. 331 out of 1001 reviews
Rating 6 - Okay. 139 out of 1001 reviews
Rating 4 - Poor. 72 out of 1001 reviews
Rating 2 - Terrible. 33 out of 1001 reviews

Reviews

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing we had a blast,
Stayed 9 nights in Jul 2025

10/10 Excellent

Julian David

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great hotel. The staff are attentive, considerate and kind. The food was great: flavorful and clean.
Stayed 5 nights in Aug 2025

10/10 Excellent

Fabian, Rancho Santa Margarita

Stayed 4 nights in Aug 2025

10/10 Excellent

Michael David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente, friendly. I have to give a shout out to housekeeping. They would wait till we were at breakfast, cleaned the room before we returned everyday. Left the safe open a couple times with cash in open. Not smart on my part, but never an issue. Great place
Stayed 5 nights in Jul 2025

10/10 Excellent

Bill

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was nice and the pool area was great. We enjoyed the restaurant and the location is right on the beach.
Stayed 4 nights in Jul 2025

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente! Super limpio. La comida incredible.
Stayed 3 nights in Jul 2025

8/10 Good

Yaneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean front tha beach
Stayed 4 nights in Jul 2025

10/10 Excellent

Kenneth E Zysk, Limestone

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good 14 day trip for hotel and breakfast was great other meals at property was okay
Stayed 14 nights in Jul 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and location.
Stayed 2 nights in Jul 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, in the city center, walk to almost everything.
Stayed 3 nights in Jul 2025

8/10 Good

Gary Jose

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located is a very convenient location. The rooms are big and comfortable, we stayed at a Cabaña and couldnt have asked for a better set up (two stories; King bed upstairs and two twins downstairs) I would recommend this hotel to anyone, but full transparency the hotel could use a little better maintenence in some aspects i.e. Architecturally, AC Distribution. The staff was incredibly attentive and made sure that any of our issues were addressed, ao although im saying theres a few areas for improvement, these were no show stopper and would still recommend.
Stayed 5 nights in Jul 2025

10/10 Excellent

Nathaly

Viaje con mi hija y nos encanto el servicio, limpieza, atención y lo mejor frente a la playa y cerca del comercio, la gente amable...super recomendable.
Stayed 6 nights in Jun 2025

4/10 Poor

Melissa

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
The property is outdated with rooms that have strong odors of mold (very alarming to inhale that for health reasons). The staff are OK, I did came with the mentality that this was an island and 1 night only so not too bad.
Stayed 1 night in Jun 2025

10/10 Excellent

manuel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The attention was excellent. I would like to come back again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Carlos Francisco

Stayed 3 nights in Jun 2025

10/10 Excellent

Zulma Exenia Zelaya

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in May 2025

4/10 Poor

Amy

Overpriced. I had more exceptions
Stayed 2 nights in Jun 2025

4/10 Poor

Melissa

Travelled with group
One room did not have hot water, one room the AC was leaking water and stopped working. The check in process did not go well they tried to give me a different room than what I booked with out telling me at first.
Stayed 1 night in Jun 2025

4/10 Poor

Lilly

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Unfortunately, this property is not a good representation of the listing. The accommodations are subpar. Property has many maintenance issues. There is a moldy smell throughout the property. We had three rooms and all three had separate issues. The staff cannot troubleshoot issues adequately. They are very disorganized. I would not return to this property.
Stayed 1 night in Jun 2025

10/10 Excellent

Santiago

Stayed 8 nights in May 2025

10/10 Excellent

dakota

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for the price. Restaurants are great, location even better
Sea watch restaurant
Bésame morena taco spot a block away
Driving around the island
Tacos round 3
Stayed 1 night in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, location, very clean, air conditioning, pool and towels. Restaurants, hit and miss, several food options.
Stayed 2 nights in May 2025

10/10 Excellent

Juan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing and its right on the boardwalk. The staff is top notch and super friendly.
Stayed 2 nights in May 2025

6/10 Okay

Dylan

Stayed 2 nights in May 2025

2/10 Terrible

Jenna

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service
Jewelry was stolen right out of our hotel room. The cleaning crew did not clean the clear mold out of the bathroom, but stole jewelry from the dresser. Would not recommend staying here as it is not safe.
Stayed 2 nights in May 2025