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Hotel Portobelo Convention Center

3.0 star property

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Photo gallery for Hotel Portobelo Convention Center

On the beach, scuba diving, snorkelling
Reception
Standard Double Room
Outdoor seating with a view of a pool and the ocean.
Front of property

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Restaurant
  • Air-conditioning
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Cra 5 No 39 - 37, San Andrés, San Andres y Providencia, 880001
  • Place, Spratt Bight Beach
    ‪5 min walk‬
  • Place, Paintball San Andres
    ‪8 min walk‬
  • Place, Cultural Center Dock
    ‪12 min walk‬
  • Airport, San Andrés (ADZ-Gustavo Rojas Pinilla Intl.)
    ‪9 min walk‬

Room options

View all photos for Standard Double Room

Bathroom

Standard Double Room

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

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About this property

Hotel Portobelo Convention Center

This smoke-free hotel features a restaurant, a bar/lounge, and a 24-hour front desk. Buffet breakfast is free. Other amenities include tour/ticket assistance and a front-desk safe. Housekeeping is available on request.
Hotel Portobelo Convention Center offers 54 accommodations with air conditioning. Flat-screen televisions come with cable channels. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
The ryokan bathing area is open 24 hours.
During your stay at Hotel Portobelo Convention Center, you're just a quick walk from Spratt Bight Beach. Enjoy features like free breakfast, plus a restaurant and a bar.
  • Free buffet breakfast served daily
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include tour or ticket assistance
  • Just a 4-minute walk from Spratt Bight Beach and 8 minutes by foot from Letrero I love San Andrés
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily.

Hotel Portobelo Convention Center also features tour/ticket assistance and a front-desk safe.

This 3-star San Andrés hotel is smoke free.

Guests are served free buffet breakfast daily from 7:30 AM to 10:00 AM.
Hotel Portobelo Convention Center has a restaurant on site.

Property amenities

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Scuba diving
  • Snorkelling

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the beach

Spa

  • 24-hour public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

More

  • 1 floor
  • No plastic water bottles
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Entertainment

  • 0-inch flat-screen TV with cable channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from May 14 2026 to January 31 2028 (dates subject to change):
  • Laundry facilities
  • Recreation facilities
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Full-service spa
  • Hot springs
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Portobelo Convention Center Hotel San Andres
Portobelo Convention Center San Andres
Portobelo Convention Center
Portobelo Convention Center Hotel
obelo Convention Center Hotel
Portobelo Convention Center Hotel
Portobelo Convention Center San Andrés
Portobelo Convention Center Hotel San Andrés

Hotel Portobelo Convention Center Reviews

Reviews

6.4
Rating 10 - Excellent. 26 out of 154 reviews
Rating 8 - Good. 43 out of 154 reviews
Rating 6 - Okay. 37 out of 154 reviews
Rating 4 - Poor. 23 out of 154 reviews
Rating 2 - Terrible. 25 out of 154 reviews

7.0/10

Cleanliness

6.6/10

Staff & service

7.8/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

JORGE ALBERTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Towels for the beach will add convenience
Stayed 7 nights in Aug 2023
Verified

10/10 Excellent

Danilo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just across the street you will have the best coralline white beach at the Caribbean. Excellent for swimming, diving, snorkling or just relaxing with a cold Colombian beer in your hands. Excellent prices. With the same money you have to spend in North American or Europe daily you can stay 3 or 4 days in San Andres Island.
Stayed 4 nights in Dec 2023
Verified

6/10 Okay

Jorge

Liked: Cleanliness, staff & service
The location is good because it is a few steps away from the beach. However, we were transferred to another hotel from the chain, which was three blocks away from the beach. We did not have a say in the change, it was just done by the hotel upon check-in time. We were changed to Portobelo Plaza Las Americas.
Stayed 3 nights in Oct 2022
Verified

8/10 Good

Pawel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Verified

2/10 Terrible

JOSE

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Low quality
Stayed 1 night in Jul 2022
Verified

6/10 Okay

Cindy

Disliked: Cleanliness, property conditions & facilities
Es un lugar muy deteriorado con cucarachas para el precio de $100 dolares por noche no lo recomiendo
Verified

2/10 Terrible

Demer

Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel de pessima qualidade.

Bom para começar desde o 1 dia tivemos problema com o quarto, chegamos la o cheiro estava super forte uma mistura de mofo com produto de limpeza, piso do quarto sujo e com vasamento no box e p completar do nada a central de ar pifa. Ai trocamos de quarto bem depois de tanto relatar que o quarto estava ruim. Chegando no quarto novo as pessoas da limpeza simplesmente nao limpavam o quarto direito. A agua do chuveiro e da pia fedia e tinha gosto ruim. O que me ajudou foram 3 moças maravilhosas, duas que trabalhavam na recepção e uma com tranças no cabelo que super me ajudou e entendeu o que eu estava passando ate falei que a unica coisa que eu iria elogiar foram elas 3. Observação o CAFÉ da manhão um dos piores q ja comi meu Deus, nao tinha opção e sabor e sem contar as atendentes que mal acabavamos de comer tiravam os pratos praticamente da nossa mão. Algum bem mal educados. E reclamei porque pagamos caro e o valor não bate com a qualidade desse hotel. Somente porque fica proximo a praia mais com certeza devem ter hoteis do mesmo preço ou menors que vala mais a pena. Lembrando que eu relatei absolutamente tudo para todos da recepção.
Stayed 5 nights in Jan 2024
Verified

8/10 Good

Marcelo

Liked: Staff & service, property conditions & facilities, room comfort
Internet não tinha sinal bom
Stayed 5 nights in Jan 2023
Verified

10/10 Excellent

HERBERT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel tiene una ubicacion privilegiada, a pocos pasos de la playa. Habitacion muy amplia y limpia, cuenta con cajilla de seguridad y minibar.
Stayed 3 nights in Dec 2022
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Queda muy cerca a la playa, limpio y ofrece desayuno incluido con vista a l playa. No hay piscina
Stayed 1 night in Mar 2022
Verified

10/10 Excellent

Elkin J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 2 nights in Feb 2022
Verified

8/10 Good

valter r da

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom custo/benefício

Café da manhã razoável, bom atendimento por parte dos funcionários, boa localização.
Stayed 4 nights in Jan 2022
Verified

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport and beach
Stayed 1 night in Dec 2021
Verified

6/10 Okay

Harold B

Liked: Property conditions & facilities

Harold stay

Friendly people but hotel is like a motel in the US. Nothing especial to talk about. It’s conveniently located.
Stayed 2 nights in Nov 2021
Verified

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities
Location to the beach and an excellent breakfast with an attentive wait staff. Will stay there again.
Stayed 4 nights in Nov 2021
Verified

2/10 Terrible

Sebastian

Disliked: Staff & service, property conditions & facilities, room comfort

PÉSIMO!!!! El peor hotel que puedes reservar

El peor hotel que me quedado, me dieron una habitación al lado de la recepción por lo que no pude dormir en toda la noche del ruido de la gente entrando y saliendo, no había agua caliente, habían muchos animales que se metían por debajo de la puerta, la nevera (minibar) excesivamente ruidosa y al check out me estaban cobrando 40 Mil pesos que porque me había quitado la manilla del hotel….un robo y fiasco de hotel NO lo recomiendo Pésimo
Stayed 1 night in Nov 2021
Verified

4/10 Poor

Rufino

Disliked: Cleanliness, property conditions & facilities, room comfort

i not recomend thas hotel

no hot water .no wifi inside the room,only on hotel loby
Stayed 2 nights in Apr 2021
Verified

10/10 Excellent

Maira Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hubo un huracán
Stayed 3 nights in Nov 2020
Verified

10/10 Excellent

Yeny L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Súper Recomendadoooo!

Inicialmente hubo una novedad con la reserva pero supieron compensarnos de una forma maravillosa, la habitación tenía una vista al mar espectacular. Muy bien servicio, Faustino especialmente nos ayudó coordinando una cena romántica y haciendo que toda la experiencia fuera de lo mejor!!
Stayed 3 nights in Oct 2020
Verified

10/10 Excellent

Jr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice small hotel near the beach and nearby shops .
Stayed 1 night in Mar 2020
Verified

4/10 Poor

Joyce

Disliked: Property conditions & facilities, room comfort

Decepcionante

Hotel sem infraestrutura decente para os hóspedes, quarto com mto cheiro de mofo e não tem água quente no chuveiro. Assim que chegamos fomos direcionados para o segundo andar que o quarto era bem fedorento e só tinha torneira de água fria no chuveiro, solicitei que mudassem para quarto com água quente e no dia seguinte me colocaram no terceiro andar onde tinham 2 torneiras água quente e fria, porém msm assim só saia água fria e em conta gotas, nao dava pra tomar banho direito inclusive lavar cabelos longos, um terror :( e o cheiro de mofo permanecia, o elevador com cheiro de fossa. O café da manhã é bom pq é servido em outro local, nada que incomode ter que caminhar bem pouco, a localização é mto boa, a praia está menos de 1 minuto e é boa para banho de mar. A internet só funciona na recepção do hotel, o que faz ficar cheia de gnt, e nao é mto grande. San Andrés é lindo demais, águas com cores maravilhosas, mas não pensem que irão encontrar infraestrutura como de Cancún, está bem longe disso, até msm pq se trata de uma ilha, onde td deve ser bem restrito e pensado, pois não é fácil ter as coisas por lá, energia, água potável, tratamento de esgoto, mas para curtir a natureza é perfeito!
Stayed 4 nights in Mar 2020
Verified

6/10 Okay

Edward

Liked: Staff & service

stuve ok

Bien pero las camas no son muy cómodas
Stayed 2 nights in Mar 2020
Verified

10/10 Excellent

Suren

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The AC wasn't working, in that room. It had a lick. They came and fixed it. However, afterwards the AC wasn't giving cold air.
Stayed 2 nights in Feb 2020
Verified

4/10 Poor

Alberto

Disliked: Cleanliness, staff & service, property conditions & facilities

Mucho por mejorar

Check in muy lento, porta valijas en el segundo piso. Chicas amables en especial María, pero el lobby deja mucho que desear. Internet malo.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no hot water inside the shower, after all everything was ok
Stayed 3 nights in Jan 2020