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Aiden San Antonio Riverwalk

3.0 star property

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Photo gallery for Aiden San Antonio Riverwalk

Lobby
Bar (on property)
Suite, 1 King Bed, Non Smoking, Balcony
Restaurant
1 bedroom, pillow-top beds, desk, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

View in a map
1103 E Commerce Street, San Antonio, TX, 78205
  • Place, Henry B. González Convention Center
    ‪7 min walk‬
  • Place, River Walk
    ‪10 min walk‬
  • Place, Alamo
    ‪10 min walk‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, pillow-top beds, desk, iron/ironing board

Suite, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(12 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, pillow-top beds, desk, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 23 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, pillow-top beds, desk, iron/ironing board

Suite, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(36 reviews)
  • 23 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

1 bedroom, pillow-top beds, desk, iron/ironing board

Suite, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(24 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(18 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, pillow-top beds, desk, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(20 reviews)
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, pillow-top beds, desk, iron/ironing board

Suite, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

1 bedroom, pillow-top beds, desk, iron/ironing board

Suite, 2 Queen Beds, Accessible, Bathtub

9.8 out of 10
Exceptional
(11 reviews)
  • 23 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, pillow-top beds, desk, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony

  • Sleeps 4
  • 1 King Bed

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About this property

Aiden San Antonio Riverwalk

Hotel with a bar, 10-minute walk to River Walk
A bar/lounge, a coffee shop/cafe, and valet parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a business center, a 24-hour front desk, and express check-out. Housekeeping is available on request.
Aiden San Antonio Riverwalk offers 74 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 55-inch flat-screen televisions come with cable channels and Netflix. Bathrooms include bathtubs or showers.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on request.

Our customers tell us they can't get enough of the helpful staff at Aiden San Antonio Riverwalk. During your stay, you're just a quick walk from River Walk. You'll find features like free WiFi in public areas, plus a bar and a coffee shop/cafe.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Valet parking available for a fee
  • Amenities include a business center and an ATM
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Henry B. González Convention Center and River Walk
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. There's an onsite business center.

WiFi is free in public spaces. Aiden San Antonio Riverwalk also features express check-out and an ATM. For a fee, parking is available. A complete renovation of Aiden San Antonio Riverwalk was completed in January 2023.

This 3-star San Antonio hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 30 per night; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Housekeeping (on request)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre

More

  • 5 floors
  • Banquet hall
  • Built in 1896
  • Renovated entire property - January 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 30 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Riverwalk
Best Western Plus Sunset Suites-Riverwalk
Best Western Plus Sunset Suites-Riverwalk Hotel
Best Western Plus Sunset Suites-Riverwalk Hotel San Antonio
Best Western Plus Sunset Suites-Riverwalk San Antonio
Best Western Sunset
Sunset Best Western
Best Western Sunset Suites - Riverwalk Hotel San Antonio
Best Western San Antonio
San Antonio Best Western
Best Western Plus Sunset Hotel
Best Western Plus Sunset
Best Western Plus Sunset Suites Riverwalk
Aiden San Antonio Riverwalk
Aiden San Antonio Riverwalk Hotel
Aiden San Antonio Riverwalk San Antonio
Best Western Plus Sunset Suites Riverwalk
Aiden by Best Western San Antonio Riverwalk
Aiden by Best Western @ San Antonio Riverwalk
Aiden San Antonio Riverwalk Hotel San Antonio

Reviews

Aiden San Antonio Riverwalk Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 769 out of 1021 reviews
Rating 8 - Good. 153 out of 1021 reviews
Rating 6 - Okay. 53 out of 1021 reviews
Rating 4 - Poor. 26 out of 1021 reviews
Rating 2 - Terrible. 20 out of 1021 reviews

Reviews

10/10 Excellent

Cee

Stayed 1 night in Aug 2025

6/10 Okay

Davette

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I travel a l Iot and am big on customer service. Upon arrival I was trying to work out an issue with the reservations, the gentleman at the front desk, RJ, was more concerned about stocking the snacks. He literally asked me if I could sign the screen because he had snacks to stock. There was no one behind me, but instead of helping me he was short and nice-nasty with his answers. Even when I came back to discuss the issue he was rude both times. Although the issue was resolved he didn't represent the hotel favorably. The rooms were nice and beds were comfortable but there was hair on the shower walls in one of the rooms. We had a total of four rooms for our group. During our checkout the lady at the front desk and valet staff, especially Avian, were amazing, helpful, and exhibited excellent customer service worth bragging about. Wished they were there during our arrival.
Stayed 2 nights in Aug 2025

4/10 Poor

Tammy

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Bad bad

Room was dirty and smelled of smoke. I was offered some spray which as we all know is not a fix. Bathroom was disgusting. Hair (not mine) all in shower and vanity. Tray to hold toiletries was filthy. I went so far as to put a towel in shower base as it was slimy. Mirror and shower doors had dirt, fingerprints and spittle it was not good.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lionel

Stayed 1 night in Aug 2025

10/10 Excellent

Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to Stay!

All staff were helpful and sweet! Valet was especially kind. Room was beautiful, clean, and renovated. Shower was A+
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Gil

Liked: Cleanliness, staff & service, property conditions & facilities
New modern excellent customer service
Stayed 1 night in Jul 2025

8/10 Good

Shahab

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean
Stayed 4 nights in Aug 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the price! Easy 5 min walk to San Antonio Riverwalk, Alamo, and tourist sites. Hotel Aiden was clean, quiet, safe, valet parking team was exceptional, and I enjoyed my free cucumber cocktail at their lobby bar. It exceeded my expectations, I recommend.
Stayed 2 nights in Aug 2025

8/10 Good

John

Stayed 2 nights in Aug 2025

10/10 Excellent

Raven

Stayed 2 nights in Aug 2025

8/10 Good

Mayumi

Stayed 1 night in Jul 2025

10/10 Excellent

Migue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 3 nights in Aug 2025

10/10 Excellent

Luz Noelia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in May 2025

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just wish they had regular parking. And no vacancy was closed. Boo I really wanted to try it.
Stayed 1 night in Jul 2025

10/10 Excellent

kerri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family overnight

Courteous and helpful staff, clean, nice gym- overall great stay!
Stayed 1 night in Jul 2025

10/10 Excellent

Haley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family, Travelled with group
Liked: Room comfort

Nice but much to be desired

The room was large but, the hallways smelled of smoke on the non smoking floor. The shower was stuck on when I went to bathe my baby the shower that was off sprayed all over me and the floor . There was hair all inside the tube and sink on the potty and the floor little public hair like pieces. The night staff was kind and willing to help. With the shower. I was glad I have my Clorox wipes and house shoes.
Stayed 1 night in Jul 2025

10/10 Excellent

cari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at the Aiden. Convenient to Riverwalk, walking distance.
Stayed 2 nights in Jul 2025

8/10 Good

Ethel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Jul 2025

2/10 Terrible

Katrina

Disliked: Amenities
There is a blood stain on the comforter when I flipped it
Stayed 1 night in Jul 2025

4/10 Poor

Nida

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Noisy hotel

The room was very loud and we couldn’t sleep all night. The beds were small and not so comfortable. Not a very good experience.
Stayed 1 night in Jul 2025

10/10 Excellent

Janae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the staff and stay!
Stayed 2 nights in Jul 2025