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Best Western Garden Inn

2.5 star property

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Photo gallery for Best Western Garden Inn

A hotel with a modern design, featuring a covered entrance and multiple balconies.
A swimming pool with a small hot tub, lounge chairs, and a table.
A hotel room with a bed, a desk, a chair, a sofa, and a bathroom with a bathtub.
A gym with various exercise equipment, including treadmills and weight machines, and a patterned carpet.
A hotel lobby with a herringbone wood floor, purple seating, and a reception desk with a patterned backdrop.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
11939 I-H 35 N, San Antonio, TX, 78233
  • Place, Morgan's Wonderland
    ‪3 min drive‬
  • Place, North Star Mall
    ‪11 min drive‬
  • Place, River Walk
    ‪17 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

A hotel room with two beds, a desk, a chair, a sofa, and a TV.

Standard Room, 2 Queen Beds, Non Smoking, Microwave

8.6 out of 10
Excellent
(54 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

A hotel room with a sofa, a bed with a blue blanket, a desk with a chair, a TV, and a bathroom with a mirror and sink.

Standard Room, 1 King Bed, Non Smoking, Microwave

8.8 out of 10
Excellent
(64 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a chair, a sofa, and a TV.

Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(6 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

A hotel room with a bed, a desk, a chair, a sofa, and a bathroom with a bathtub.

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a sofa, a bed with a blue blanket, a desk with a chair, a TV, and a bathroom with a mirror and sink.

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

A hotel room with a sofa, a bed with a blue blanket, a desk with a chair, a TV, and a bathroom with a mirror and sink.

Standard Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(10 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

A hotel room with two beds, a desk, a chair, a sofa, and a TV.

Standard Room, 2 Queen Beds, Accessible, Bathtub

8.4 out of 10
Very good
(8 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

A hotel room with two beds, a sofa, a desk, a TV, and a patterned carpet.

Standard Room, 2 Queen Beds, Non Smoking, Microwave

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

A hotel room with a bed, a desk, a chair, a sofa, and a patterned carpet.

Standard Room, 1 King Bed, Non Smoking, Microwave

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a sofa, a desk, a TV, and a patterned carpet.

Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Best Western Garden Inn

This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Best Western Garden Inn offers 68 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. 37-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Best Western Garden Inn. During your stay, you'll be within walking distance of Methodist Hospital Northeast. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Take a swim in the outdoor pool
  • Amenities include a business center, a computer, and laundry facilities
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 10 minutes by car from North Star Mall and 13 minutes from Frost Bank Center
Best Western Garden Inn offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. Free breakfast is available daily. A vending machine, multilingual staff, and laundry facilities are also featured at Best Western Garden Inn. Free self parking is available.

This San Antonio hotel is smoke free.

Guests are served free on-the-go breakfast daily from 7:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 21 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 11:00 PM.
  • Up to 2 children 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Best Western Garden
Best Western Garden Inn
Best Western Garden Inn San Antonio
Best Western Garden San Antonio
Best Western Garden Inn Hotel
Best Western Garden Inn San Antonio
Best Western Garden Inn Hotel San Antonio

Best Western Garden Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 525 out of 1007 reviews
Rating 8 - Good. 232 out of 1007 reviews
Rating 6 - Okay. 121 out of 1007 reviews
Rating 4 - Poor. 50 out of 1007 reviews
Rating 2 - Terrible. 79 out of 1007 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities
Second time staying here and will return.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Gregory

Liked: Cleanliness, property conditions & facilities
Clean room, very friendly staff, grounds were well kept and breakfast was great!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Hua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff, easily find location,
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities
Great service, super clean rooms
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Rufina

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff member when we checked in. Good nights sleep.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was Great!
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

STEPHEN

Liked: Cleanliness, staff & service
The property was clean, the rooms were clean. The staff was great. While this is a non-smoking hotel, it is an older hotel and the rooms still smelled like smoke. It was a bit overpowering at first but was only there for one night.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities
The room was amazing
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Threlcia

Customer was good!!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Dwight

Liked: Cleanliness, staff & service, amenities
Hidden jewel…. Highly recommend. Great staff!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Valentin

Liked: Cleanliness
Gentleman in front did an awsome job.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Mark

Disliked: Cleanliness
Cleaning is the key to get good reviews
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, amenities
Clean room, friendly and helpful staff, and very good breakfast. Thank you!
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Robyn

Liked: Cleanliness, property conditions & facilities
Clean room, friendly and helpful staff.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Rebekah

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service, clean rooms and pool was nice for kiddos.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff clean hotel
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Lidia

The food was good. On the weekend they serve hot food: scrambled eggs, potatoes, sausages, etc. On weekdays they only have cold foods and waffles. You better get down there earl enough, once the food is gone, even if it is before the quitting time for breakfast, it is gone.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff was very friendly
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During my 3 day stay breakfast was great!! The pool was clean and amazing! The room was clean and neat!! AC and Hot water was perfect!! Beds and pillows were comfy!! Definitely booking in the future. Highly recommending to my family and friends. Lovely staff, shoutout to Nick!!! Thank you Michael for helping me also!!! 🙏🙏
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay here
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Darenda

Liked: Cleanliness
Clean room
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Pete

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Oscar

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff , the room was very clean and the bathroom. At night the construction on hwy was cumbersome to get back to hotel but managed
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness
Yes
Stayed 1 night in Mar 2026