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SureStay Plus by Best Western San Antonio Fiesta Inn

2.5 star property

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Photo gallery for SureStay Plus by Best Western San Antonio Fiesta Inn

Free daily full breakfast
Desk, laptop workspace, iron/ironing board, free WiFi
Property amenity
Outdoor pool, pool umbrellas, pool loungers
Exterior

Popular amenities

  • Laundry
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Gym

Explore the area

Map
13535 W Interstate Highway 10, San Antonio, TX, 78249
  • University of Texas at San Antonio
    ‪2 min drive‬
  • The Shops of La Cantera
    ‪3 min drive‬
  • Six Flags Fiesta Texas
    ‪5 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

8.4 out of 10
Very good
(6 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking, Refrigerator & Microwave

Suite, 2 Bedrooms, Non Smoking, Refrigerator & Microwave

Suite, 2 Bedrooms, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 3 Twin Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(63 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

SureStay Plus by Best Western San Antonio Fiesta Inn

Hotel with free breakfast, near University of Texas at San Antonio
This smoke-free hotel features an outdoor pool, a fitness center, and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a children's pool, and a meeting room are onsite.
SureStay Plus by Best Western San Antonio Fiesta Inn offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the helpful staff at SureStay Plus by Best Western San Antonio Fiesta Inn. During your stay, you'll be within walking distance of University of Texas at San Antonio. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Onsite recreation includes a gym
  • Guests speak favorably about the overall condition of the property and the clean accommodations
  • Just a 2-minute drive from University of Texas at San Antonio and a few minutes from The Rim Shopping Center
SureStay Plus by Best Western San Antonio Fiesta Inn offers its guests a children's pool, an outdoor pool, and a fitness center. Public spaces have free WiFi. A 24-hour business center and a meeting room are available. Free breakfast is available daily. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly SureStay Plus by Best Western San Antonio Fiesta Inn. Self parking is free.

This San Antonio hotel is smoke free.

Guests are served free full breakfast daily from 7:00 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 9:30 AM

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Phone accessibility kit
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1994
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Best Western Fiesta
Best Western Fiesta Inn
Best Western Plus Fiesta
Best Western Plus Fiesta Inn
Best Western Plus Fiesta Inn San Antonio
Best Western Plus Fiesta San Antonio
Plus Fiesta
Best Western Fiesta Hotel
Best Western Plus Fiesta Hotel San Antonio
Best Western Plus Fiesta Inn
SureStay Plus by Best Western San Antonio Fiesta Inn Hotel
SureStay Plus by Best Western San Antonio Fiesta Inn San Antonio

SureStay Plus by Best Western San Antonio Fiesta Inn Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 448 out of 1004 reviews
Rating 8 - Good. 269 out of 1004 reviews
Rating 6 - Okay. 138 out of 1004 reviews
Rating 4 - Poor. 77 out of 1004 reviews
Rating 2 - Terrible. 72 out of 1004 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Marilyn

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
We went through 3 rooms before we found one that the door worked and didn’t smell like smoke. The ice machine was broken. Breakfast was dismal, where most hotels have an assortment of bagels, muffins etc. they had white bread and wheat bread. The coffee cups did not have lids that fit. It took me two lids to figure that out.
Stayed 5 nights in Apr 2025

6/10 Okay

Susan

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Give it a pass

They don’t answer their phone-it rang for a full 6 minutes. The staff were civil, but helpful they were not. It is apparent they are running it “on the cheap”. I can’t imagine any reason to stay there again.
Stayed 2 nights in Apr 2025

2/10 Terrible

Dr Brad

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
People are rude
Stayed 1 night in Mar 2025

4/10 Poor

Jennifer

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Motel experience at Hotel price

Run down DIRTY. 1st room had pubic hair in bed and FECES/POOP smeared on the outside bowl of toilet. Got another room but only improvement was no poop. I think. Lol. No pool maintenance, lots of bugs and leaves etc. Very dirty elevator. Even gave me a used and dirty sleeve for my key cards at check in...DEFINITELY DO NOT RECOMMEND. Its a 50$ per night motel experience that I paid double for on a Discount site.
Stayed 3 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value fo the area
Stayed 1 night in Apr 2025

4/10 Poor

Felicia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was sticky spots on the carpet, the tv wasn’t working on and off. There wasn’t any conditioner in the dispenser for the shower.
Stayed 2 nights in Apr 2025

4/10 Poor

sweety

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Sadly, our stay was not what we hoped for. While the staff was friendly and tried to be helpful, the room itself was in poor condition. The bathroom had mold, there was no soap or shampoo, and the shower head barely worked. The towels provided were terrible—thin, old, and honestly worse than wash rags. They didn’t feel clean at all, which was really disappointing. For the price, we expected a much higher standard. Hopefully, they take this feedback seriously and make improvements.
Stayed 1 night in Apr 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Marta

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Joseph

AVOID THIS PLACE

At check-in, everything was normal the gentleman at the front desk was very polite. The room was dated but clean, however, the faucet on the sink leaked and the toilet was not secured to the floor and rocked back and forth. The towels were kind of a gray and very thin. The “Continental Breakfast is a joke! Sausage and eggs cold, cereal stale, yogurt didn’t taste good, coffee cups but they have no lids for the cups.
Stayed 2 nights in Apr 2025

10/10 Excellent

melissa

Stayed 1 night in Mar 2025

2/10 Terrible

Jason

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never stay here.

Dirty, out dated, complete trash of a hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Chauncey

Liked: Cleanliness, staff & service, property conditions & facilities
Nice breakfast friendly staff
Stayed 3 nights in Apr 2025

10/10 Excellent

edgardo

Liked: Cleanliness, staff & service, property conditions & facilities
Was a comfortable stay
Stayed 1 night in Mar 2025

10/10 Excellent

Stevan

Stayed 1 night in Mar 2025

10/10 Excellent

Santosh Kumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

constance

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
A little worn, but fair for the price.
Stayed 1 night in Mar 2025

10/10 Excellent

Jose

Stayed 2 nights in Mar 2025

10/10 Excellent

Khoa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms cleanliness could be better, i.e. air conditioner and bed headboards, but was clean enough overall. Pool was clear, but filled with tree leaves. Area felt safe and quiet. Many restaurants and shopping centers were close by. Host staff was super friendly and thorough with service. Breakfast was great! Overall, it was a good choice to stay at this place. I recommend it.
Stayed 1 night in Mar 2025

2/10 Terrible

Claudia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Rosa

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Like. Quiet. Safe
Stayed 2 nights in Mar 2025

8/10 Good

Bryan K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Good area to stay in. Hotel was nothing fancy, but enough. Staff was very friendly and beds were comfy. AC worked great and pool was nice. Getting out of the parking lot to the interstate is difficult because of construction but overall would stay here again.
Stayed 2 nights in Mar 2025