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Best Western Plus Lackland Hotel & Suites

2.5 star property

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Photo gallery for Best Western Plus Lackland Hotel & Suites

Lobby
Pillow-top beds, in-room safe, desk, laptop workspace
Property amenity
Pillow-top beds, in-room safe, desk, laptop workspace
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
3635 Crooked Trail, San Antonio, TX, 78227
  • Place, Joint Base San Antonio
    ‪12 min walk‬
  • Place, Lackland Air Force Base
    ‪2 min drive‬
  • Place, River Walk
    ‪13 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Oversized Room)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Oversized Room)

8.6 out of 10
Excellent
(52 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.0 out of 10
Wonderful
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)

8.6 out of 10
Excellent
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

8.8 out of 10
Excellent
(24 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Kitchen (with Sofabed)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Kitchen (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(62 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(5 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

1 King Bed, Non-Smoking, High Speed Net, Microwave and Refrigerator, Flat Screen Television, Walk in Shower

  • Sleeps 2

King Room With Mobility Accessible Bathtub-Non-Smoking

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Sofabed, Flat Screen Television, Kitchenette, High Speed Internet Access, Bathtub

  • Sleeps 3

Queen Room with Two Queen Beds

  • Sleeps 4

2 Queen Beds, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 4

Suite-2 Queen Beds, Non-Smoking, Kitchenette, Flat Screen Television, Wi-Fi, Microwave and Refrigerator, Coffee Maker

  • Sleeps 4

Mobility Accessible King Bed Suite with Bathtub

  • Sleeps 3

Two Queen Beds Room with Walk In Shower

  • Sleeps 4

Oversized King Room with Tub Shower Combo

  • Sleeps 2

Oversized King Room with Walk In Shower

  • Sleeps 2

King Bed Suite with Walk In Shower

  • Sleeps 3

Suite-1 King Bed, Mobility Accessible, Roll In Shower, Kitchenette, Sofabed, Non-Smoking

  • Sleeps 3

Two Room 1 King 1 Queen Suite Apartment Living Room Kitchen High Speed Internet Access Non Smoking

  • Sleeps 4

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Exterior
Candlewood Suites San Antonio Lackland AFB Area by IHG
  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.6 out of 5, Wonderful, 869 reviews
The price is €106
includes taxes & fees
6 Feb - 7 Feb
Candlewood Suites San Antonio Lackland AFB Area by IHG

About this property

Best Western Plus Lackland Hotel & Suites

Hotel in San Antonio with an indoor pool and free breakfast
Along with an indoor pool, this hotel has a fitness center and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.
Best Western Plus Lackland Hotel & Suites offers 77 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This San Antonio hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Best Western Plus Lackland Hotel & Suites. During your stay, you'll be within walking distance of Joint Base San Antonio. Free WiFi in public areas, free self parking, and an indoor pool are available.
  • Free buffet breakfast offered
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • WiFi for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 4-minute drive from Lackland Air Force Base Visitor Center and 9 minutes from Lackland Air Force Base
Best Western Plus Lackland Hotel & Suites offers its guests an indoor pool and a fitness center. You can enjoy a drink at the bar/lounge. Free breakfast is available. WiFi is free in public spaces.

A business center and a meeting room are available. A vending machine, tour/ticket assistance, and concierge services are also featured at the business-friendly Best Western Plus Lackland Hotel & Suites. Free self parking is available.

Smoking is allowed in designated areas at this San Antonio hotel.

Guests are served free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • A bar/lounge

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Atrea
Atrea Hotel
Best Western Atrea
Best Western Plus Atrea
Best Western Plus Atrea Hotel
Best Western Plus Atrea Hotel San Antonio
Best Western Plus Atrea San Antonio
Best Western Plus Lackland Hotel San Antonio
Best Western Plus Lackland Hotel
Best Western Plus Lackland San Antonio
Best Western Plus Lackland

Best Western Plus Lackland Hotel & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 600 out of 1001 reviews
Rating 8 - Good. 224 out of 1001 reviews
Rating 6 - Okay. 102 out of 1001 reviews
Rating 4 - Poor. 37 out of 1001 reviews
Rating 2 - Terrible. 38 out of 1001 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

monique

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
My only problem was the room was very dusty and stuffy.Other than that everything was great.I would recommend this hotel especially if you're attending the Lackland Air Force graduation.10/28/2025 -10/31/2025
Stayed 3 nights in Oct 2025

10/10 Excellent

Michael

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
yes
Stayed 1 night in Nov 2025

8/10 Good

Barbara

Stayed 1 night in Oct 2025

10/10 Excellent

Junior

Stayed 1 night in Oct 2025

8/10 Good

Martre

Stayed 1 night in Oct 2025

10/10 Excellent

Reagan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
great room, staff was informative and nice, loved having access to tea and coffee 24/7, good price
Stayed 2 nights in Oct 2025

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food was delicious. Rooms were amazing. Staff was so polite and welcoming. I will be coming back again in December
Stayed 1 night in Oct 2025

6/10 Okay

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good just need uodate
Stayed 1 night in Oct 2025

10/10 Excellent

Genesis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and convenient placed by the 410 hwy. I felt safe and the breakfast was really good.
Stayed 1 night in Oct 2025

8/10 Good

Holly M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, but the air freshener is way too strong. GREAT pool & hot tub. Awesome staff. I’d stay again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice of hotel stay. Close to park and very clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Jacquelin

Liked: Cleanliness
We definitely loved it here ! Great breakfast and staff was friendly
Stayed 1 night in Oct 2025

10/10 Excellent

Roger

Stayed 2 nights in Oct 2025

10/10 Excellent

Ava

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There were some complications on my side when we arrived. The staff was extremely patient and helpful. They also provided maps for the BMT Graduation and served breakfast early on the graduation dates. The pool and hot tub area was clean. The coffee and latte machine stayed full 5am to 10pm.
Stayed 4 nights in Oct 2025

10/10 Excellent

Kevin R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location for BMT Graduation

The proximity to Lackland Air Force Base is by far the best quality. The room was clean, and the staff was friendly. The breakfast was served, but it was hot and the portions were generous. I would stay there again.
Stayed 2 nights in Oct 2025

8/10 Good

Hilary, Billings

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably clean room. Comfy beds. Easy temperature control & cool rooms.
Stayed 2 nights in Oct 2025

10/10 Excellent

Pedro

Stayed 1 night in Oct 2025

10/10 Excellent

Devin

Travelled with family
Liked: Cleanliness, room comfort
Room was clean, staff was friendly. Nice quiet atmosphere
Stayed 1 night in Oct 2025

10/10 Excellent

david

Stayed 2 nights in Oct 2025

10/10 Excellent

Johnny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable! Will always stay at this hotel in San Antonio
Stayed 1 night in Oct 2025

6/10 Okay

Emma

Travelled with family, Business traveller
Liked: Staff & service, amenities
Clean room, nice staff, food was nothing to brag about. Long wait for room service, a/c was broken and could only be set at 59/60. Most of the outlets in the room the plugged device would just fall out of the outlet. So we couldn’t plug in our phones. The beds were comfortable and the water hot Great location for air-force graduation. Staff provided great instructions and accommodations
Stayed 2 nights in Oct 2025

10/10 Excellent

Christopher

Stayed 1 night in Oct 2025

10/10 Excellent

Reta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was comfortable one thing I would change is the pillows😏
Stayed 2 nights in Oct 2025

8/10 Good

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 1 night in Oct 2025

10/10 Excellent

Kameron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025