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Best Western Plus Lackland Hotel & Suites

2.5 star property

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Photo gallery for Best Western Plus Lackland Hotel & Suites

Pillow-top beds, in-room safe, desk, laptop workspace
Property amenity
Lobby
Lobby
Pillow-top beds, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Laundry
  • Housekeeping

Explore the area

View in a map
3635 Crooked Trail, San Antonio, TX, 78227
  • Place, Lackland Air Force Base
    ‪2 min drive‬
  • Place, Lackland Air Force Base Visitor Center
    ‪3 min drive‬
  • Place, San Antonio SeaWorld
    ‪11 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Oversized Room)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Oversized Room)

8.6 out of 10
Excellent
(50 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.0 out of 10
Wonderful
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)

8.6 out of 10
Excellent
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

8.8 out of 10
Excellent
(23 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Kitchen (with Sofabed)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Kitchen (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(61 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(5 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Best Western Plus Lackland Hotel & Suites

Hotel in San Antonio with free breakfast and a fitness center
Along with an indoor pool, this hotel has a fitness center and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.
Best Western Plus Lackland Hotel & Suites offers 77 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This San Antonio hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Best Western Plus Lackland Hotel & Suites. During your stay, you'll be close to Lackland Air Force Base. Free WiFi in public areas, free self parking, and an indoor pool are available.
  • Free buffet breakfast offered
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • WiFi for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the clean accommodations
  • Just a 4-minute drive from Lackland Air Force Base Visitor Center and 9 minutes from Lackland Air Force Base
Best Western Plus Lackland Hotel & Suites offers its guests an indoor pool and a fitness center. You can enjoy a drink at the bar/lounge. Free breakfast is available. WiFi is free in public spaces.

A business center and a meeting room are available. A vending machine, tour/ticket assistance, and concierge services are also featured at the business-friendly Best Western Plus Lackland Hotel & Suites. Free self parking is available.

Smoking is allowed in designated areas at this San Antonio hotel.

Guests are served free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • A bar/lounge

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Atrea
Atrea Hotel
Best Western Atrea
Best Western Plus Atrea
Best Western Plus Atrea Hotel
Best Western Plus Atrea Hotel San Antonio
Best Western Plus Atrea San Antonio
Best Western Plus Lackland Hotel San Antonio
Best Western Plus Lackland Hotel
Best Western Plus Lackland San Antonio
Best Western Plus Lackland

Reviews

Best Western Plus Lackland Hotel & Suites Reviews

8.6

Excellent

8.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 596 out of 1001 reviews
Rating 8 - Good. 225 out of 1001 reviews
Rating 6 - Okay. 100 out of 1001 reviews
Rating 4 - Poor. 43 out of 1001 reviews
Rating 2 - Terrible. 37 out of 1001 reviews

Reviews

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice room it was comfortable
Stayed 3 nights in Jul 2025

10/10 Excellent

Sean, Dearborn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There isn’t much around, but it’s clean & quiet and easy access to the freeway.
Stayed 3 nights in Jul 2025

4/10 Poor

Mario

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

layton

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
We knew we would be checking in late.So I called about 6 PM and told them we may not check in until midnight. They assured me my room would be ready just to get the keys from the front desk. At check in, when we tired it turns out our double room was unavailable and they gave my wife and 2 teenage girls a single king room with a broken ac thay wouldnt shut off. They all had to sleep with extra clothes and a hoodie on. Another inconvenience was the lack of usb ports in the room. Most modern hotels have an abundance of them in the room but this one didn't have a single one and the girls do not bring charging blocks
Stayed 1 night in Jul 2025

10/10 Excellent

Jazlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and quiet. The staff were excellent and were able to accommodate early check-in for me. Smooth checkout process took maybe like five minutes I really liked the cleanliness of the place and me being a traveler a woman at that, it was relatively pretty safe. I like some other areas nearby.
Stayed 3 nights in Jul 2025

6/10 Okay

Anamaria

Disliked: Cleanliness, amenities, property conditions & facilities
Bugs
Stayed 3 nights in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Would have liked to been able to check in early. It would have easy to do since it was only an hour early and the clerk was just sitting in the lobby.
Stayed 7 nights in Jul 2025

10/10 Excellent

Ermelita A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

Josh

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Apathetic Staff but clean rooms, and coffee

Upon check in at 10pm after a long drive, the clerk came to desk and asked me what I needed, I was checking in she then said “let me go pour some drinks for the people at the bar first” and I stood there for 5 minutes waiting as she talked to the bar patrons. That was not cool. Then everyone I came back to hotel my room key would not work so every time I would have to go to front desk. That shouldn’t happen. I was intending to stay through Saturday but the key not working for a 3rd time I decided to depart Friday night at 7pm cause I was done with the apathetic front desk. But the coffee was good and 24/7, and the room was clean.
Stayed 2 nights in Jul 2025

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Great time
Stayed 3 nights in Jul 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service
Great
Stayed 1 night in Jun 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Susan

Stayed 3 nights in Jul 2025

10/10 Excellent

Ricky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Miranda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Hector

Stayed 2 nights in Jul 2025

10/10 Excellent

Elva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2025

8/10 Good

Harry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good are and clean no walkable dinning
Stayed 3 nights in Jul 2025

6/10 Okay

TIFFANY

Disliked: Cleanliness
Needs to be upgraded. Headboard was tore, bathroom faucet was about to come off, steady stream out of same faucet. Location to Air Force base was great.
Stayed 4 nights in Jun 2025

4/10 Poor

Letisia

Travelled with family
Disliked: Cleanliness, property conditions & facilities
At first glance it was ok but unfortunately we were greeted by German cockroaches. Not only on the walls but in the bed under the sheets. I stayed there for the proximity to Lackland Air Base but had I known I would have looked a little further even if the price was more. I am not a fan of feeling like roaches could potentially gain access to the inside of our luggage and we'd bring them to our home. I definitely would not stay there again. Unfortunately all I can remember is that part of the stay.
Stayed 2 nights in Feb 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Michaelene

Stayed 4 nights in Jun 2025

10/10 Excellent

Kayla

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved it . Clean. Spacious. Friendly. Great Staff
Stayed 2 nights in Jun 2025