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Best Western Windsor Pointe Hotel & Suites-Frost Bank Center

2.5 star property

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Photo gallery for Best Western Windsor Pointe Hotel & Suites-Frost Bank Center

A hotel lobby with a reception desk, seating area, and a large dining table.
A hotel reception area with a reception desk, a clock, and a glass door leading outside.
A hotel room with a bed, a desk, a television, and a seating area.
A gym with treadmills, elliptical machines, and weightlifting equipment.
A multi-story hotel with a stone facade, large windows, and a covered entrance area.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
4639 Rittiman Road, San Antonio, TX, 78218
  • Place, James Park
    ‪19 min walk‬
  • Place, Joint Base San Antonio
    ‪2 min drive‬
  • Place, River Walk
    ‪10 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪17 min drive‬

Room options

View all photos for 1 King Bed

A hotel room with a bed, a desk, a television, and a chair.

1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for 2 Queen Beds Smoking

A hotel room with two beds, a desk, a television, and artwork on the walls.

2 Queen Beds Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for 1 King Bed Suite - Smoking

A hotel room with a patterned sofa, a bed with a headboard, a desk, and a chair.

1 King Bed Suite - Smoking

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Queen Beds, Non Smoking, Microwave (with Sofabed)

A hotel room with a bed, a desk with a chair, a television, a desk lamp, and a window with curtains.

Suite, 2 Queen Beds, Non Smoking, Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, a desk, a television, and a seating area.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(22 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk with a chair, a television, and artwork on the walls.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed, Smoking, Refrigerator & Microwave

A hotel room with a bed, a desk, a television, and a seating area.

Standard Room, 1 Queen Bed, Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk with a chair, a television, and artwork on the walls.

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

A hotel room with a bed, a desk with a chair, a television, and artwork on the walls.

Standard Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Non Smoking, Microwave

A hotel room with a patterned sofa, a bed with a headboard, a desk with a chair, and a television.

Suite, 1 King Bed, Non Smoking, Microwave

9.0 out of 10
Wonderful
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed)

A hotel room with a bed, a desk, a chair, a television, and a bathroom visible through an open door.

Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds
  • Free wired internet

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

A hotel room with a patterned sofa, a bed with a headboard, a desk with a chair, and a television.

Suite, 1 King Bed, Accessible, Non Smoking

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Smoking, Refrigerator & Microwave

A hotel room with a patterned sofa, a bed with a headboard, a desk with a chair, and a television.

Suite, 1 King Bed, Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, Multiple Beds, Non Smoking, Microwave

A hotel room with a bed, a desk, a chair, a television, and a bathroom visible through an open door.

Suite, Multiple Beds, Non Smoking, Microwave

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds
  • Free wired internet

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About this property

Best Western Windsor Pointe Hotel & Suites-Frost Bank Center

Along with an outdoor pool, this hotel has a fitness center and coffee/tea in a common area. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Best Western Windsor Pointe Hotel & Suites-Frost Bank Center offers 54 accommodations with coffee/tea makers and hair dryers. 42-inch Smart televisions come with premium digital channels, first-run movies, and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Our customers tell us they can't get enough of the helpful staff at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center. During your stay, you'll be close to Frost Bank Center. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free self-serve breakfast served daily
  • Free WiFi and wired Internet in some public areas
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and a computer
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 10 minutes by car from Alamo and 10 minutes from Henry B. González Convention Center
Best Western Windsor Pointe Hotel & Suites-Frost Bank Center offers its guests an outdoor pool and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. Free breakfast is served daily. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Best Western Windsor Pointe Hotel & Suites-Frost Bank Center. Free self parking is available.

Smoking is allowed in designated areas at this San Antonio hotel.

Guests are served free self-serve breakfast daily from 5:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 5:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with premium digital channels
  • First-run films
  • IPod dock
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 16 and younger are not allowed at this property. All guests older than 16 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 16 years old and younger aren't allowed at this property.

Property is also known as

Best Western Windsor Pointe at&t Center
Best Western Windsor Pointe at&t Center San Antonio
Best Western Windsor Pointe Hotel at&t Center
Best Western Windsor Pointe Hotel at&t Center San Antonio
Best Western Windsor Pointe Hotel Suites at t Center
Windsor Pointe at&t Center An
Best Western Windsor Pointe Hotel Suites at t Center
Best Western Windsor Pointe Hotel Suites Frost Bank Center

Best Western Windsor Pointe Hotel & Suites-Frost Bank Center Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 283 out of 781 reviews
Rating 8 - Good. 204 out of 781 reviews
Rating 6 - Okay. 146 out of 781 reviews
Rating 4 - Poor. 64 out of 781 reviews
Rating 2 - Terrible. 84 out of 781 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Betty

Disliked: Property conditions & facilities
Old hotel limping along.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good to stay there thank yall
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Jose

Liked: Cleanliness
The room was clean, the staff was friendly and helpful.
Stayed 4 nights in Nov 2025
Verified review

8/10 Good

Ary

Liked: Staff & service
Great place to stay at a reasonable price. Very helpful and friendly staff.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Ermelinda

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Arturo

Liked: Cleanliness, amenities, property conditions & facilities
Clean, affordable and good service
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

David

Liked: Amenities, property conditions & facilities
Needed a place for the night and this place was good. Good breakfast also.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Ariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a great stay beds were really comfortable, room was really clean
Stayed 2 nights in Mar 2025
Verified review

6/10 Okay

Eric

Disliked: Amenities
Good Waffles.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Aubrey

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Sep 2024
Verified review

8/10 Good

Hunni

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Pleasant stay
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a great stay.
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean with all accommodations for the price.
Stayed 1 night in May 2025
Verified review

2/10 Terrible

Samuel

Liked: Staff & service
Disliked: Property conditions & facilities
Jesse was awesome greeted us and helped us with the booking but for the facility itself nasty and a very outdated hotel.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Diane

Liked: Cleanliness, amenities, property conditions & facilities
It was clean and very accessible to destination. Very pleased with the hotel.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Shyanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how nice and peaceful it was. It bed was very comfortable. The staff was very friendly.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice Hotel clean staff very friendly
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Kaitlynn

Liked: Cleanliness, amenities, property conditions & facilities
My room was so clean and well-maintained! In the shower, the water didn't do that thing where it jumps from super cold to super hot when you barely touch the knob. The staff was friendly and professional. Jesse was one of the main people at the front desk while I was there. A great hotel for a great price. Good location too, in terms of distance from downtown. The business center was closed during my visit, but the desk was upfront with me about that and allowed me to study in the lobby/breakfast table area. Literally no complaints except the soap was a little hard to rinse all tge way off my hands.
Stayed 3 nights in Feb 2026
Verified review

6/10 Okay

Katrina

Liked: Staff & service
Location was great!
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located in a very accessible area, service is good.
Stayed 1 night in Nov 2022
Verified review

8/10 Good

mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
I had a good stay in this hotel. Will stay again
Stayed 2 nights in Aug 2024
Verified review

8/10 Good

Raul Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a very good balance between cost and benefits!
Stayed 2 nights in Jul 2025