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Candlewood Suites San Antonio Airport by IHG

2.5 star property

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Photo gallery for Candlewood Suites San Antonio Airport by IHG

1 bedroom, down duvets, desk, laptop workspace
BBQ/picnic Area
Outdoor pool, open 9:00 AM to 9:00 PM, pool loungers
1 bedroom, down duvets, desk, laptop workspace
Interior

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Free airport shuttle
  • Pool

Explore the area

Map
418 Portland Rd, San Antonio, TX, 78216
  • North Star Mall
    ‪2 min drive‬
  • San Antonio Zoo and Aquarium
    ‪6 min drive‬
  • Alamo
    ‪10 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪3 min drive‬

Room options

View all photos for Suite, 1 Bedroom

1 bedroom, down duvets, desk, laptop workspace

Suite, 1 Bedroom

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed

1 bedroom, down duvets, desk, laptop workspace

Studio Suite, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

1 bedroom, down duvets, desk, laptop workspace

Studio Suite, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

1 bedroom, down duvets, desk, laptop workspace

Studio Suite, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

1 bedroom, down duvets, desk, laptop workspace

Studio Suite, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Shower, hair dryer, towels

Studio Suite

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

1 bedroom, down duvets, desk, laptop workspace

Studio Suite, 1 Queen Bed

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

1 bedroom, down duvets, desk, laptop workspace

Studio Suite, 1 Queen Bed

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

1 bedroom, down duvets, desk, laptop workspace

Studio Suite, 1 Queen Bed

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Property amenity

Comfort Suites San Antonio Airport North

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.0 out of 5, Very good, (536)
The price is €79
for 1 room
includes taxes & fees
3 Jul - 4 Jul
Comfort Suites San Antonio Airport North

About this property

Candlewood Suites San Antonio Airport by IHG

Hotel with free parking, in the vicinity of San Antonio Zoo and Aquarium
This hotel features an outdoor pool, a 24-hour fitness center, and a snack bar/deli. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room. Weekly housekeeping is available.
Candlewood Suites San Antonio Airport by IHG offers 72 air-conditioned accommodations with DVD players and coffee/tea makers. Beds feature down comforters. Televisions come with cable channels and Netflix. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers and hair dryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Candlewood Suites San Antonio Airport by IHG. During your stay, you'll be within walking distance of North Star Mall. Free WiFi in public areas, free self parking, and a free roundtrip airport shuttle are available.
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Extended parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 7 minutes by car from San Antonio Zoo and Aquarium and 10 minutes from Alamo
  • Free airport shuttle service
  • Pets welcome for a fee
Candlewood Suites San Antonio Airport by IHG offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Business amenities include a 24-hour business center and meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Barbecue grills, multilingual staff, and a picnic area are also featured at the business-friendly Candlewood Suites San Antonio Airport by IHG. A roundtrip airport shuttle is free (available on request). Self parking is free.

Smoking is allowed in designated areas at this San Antonio hotel.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 7:00 AM to 7:00 PM on request
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Uncovered extended parking on site (USD 7 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Books
  • Games
  • Outdoor pool
  • TV in common areas
  • Video library

Family friendly

  • Children's games
  • DVD player
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Pool toys
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (87 centimetre high)
  • Handrails in stairways (88 centimetre high)
  • Lift (89 centimetre wide door)
  • Raised toilet seat (80 centimetre high)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2016
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch TV with cable channels
  • DVD player
  • Netflix
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 25 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 7 per night
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector and a smoke detector
Candlewood Suites San Antonio Airport by IHG offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Candlewood Suites San Antonio Airport by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites San Antonio Airport Hotel
Candlewood Suites San Antonio Airport Hotel
Hotel Candlewood Suites San Antonio Airport San Antonio
San Antonio Candlewood Suites San Antonio Airport Hotel
Hotel Candlewood Suites San Antonio Airport
Candlewood Suites San Antonio Airport San Antonio
Candlewood Suites Hotel
Candlewood Suites
Candlewood Suites San Antonio
Candlewood Suites San Antonio Airport
Candlewood Suites San Antonio Airport by IHG Hotel
Candlewood Suites San Antonio Airport an IHG Hotel
Candlewood Suites San Antonio Airport by IHG San Antonio
Candlewood Suites San Antonio Airport by IHG Hotel San Antonio

Candlewood Suites San Antonio Airport by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 465 out of 1000 reviews
Rating 8 - Good. 226 out of 1000 reviews
Rating 6 - Okay. 121 out of 1000 reviews
Rating 4 - Poor. 74 out of 1000 reviews
Rating 2 - Terrible. 114 out of 1000 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon Marie

Stayed 4 nights in Mar 2025

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Fire Alarm at 2am daily!!

Raj the owner is not a man of his word!! He clearly only cares about making money and not his guests...so beware if you have any issues here they will not be addressed!!! I was at this hotel for a 3-night stay, and during the first two nights the fire alarm was going off in my room between 1:00 a.m. to 2:00 a.m., and again between 7:30 a.m. and 8:00 a.m. It would also go off during random times throughout the day. Imagine getting woke up to that daily. The hotel was completely booked so they cannot move me to another room until Sunday around 2pm... which was my last night there. I spoke to the owner Raj and I told him I would want one night comped, which I believe is more than fair... He told me to write down my information and that he would contact me in the morning.... which you guessed it---DIDNT HAPPEN! I wanted to give him the benefit of the doubt that he would actually contact me and do the right thing... But I know that he wouldn't because why not take care of it right then and there while I'm here in front of you...IF you were going to do the right thing? You are the owner and the decision is yours!! I called to follow up this afternoon and was of course given the run around that he's not available and when asked when he would be available....the answer is....we never know.... typical. You have trained your staff well!!!! Based on my treatment from staff and owner I cannot recommend this hotel and would advise you to go where you are treated like a guest-not $
Stayed 3 nights in Mar 2025

2/10 Terrible

Israel

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Phillip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was fantastic, fridge had a vibration but still a great affordable place to stay 9/10
Stayed 7 nights in Mar 2025

10/10 Excellent

claudia

Stayed 1 night in Mar 2025

8/10 Good

Madelynne

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Riley

Stayed 3 nights in Feb 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport. Short Uber
Stayed 1 night in Jan 2025

10/10 Excellent

John

Stayed 9 nights in Mar 2025

2/10 Terrible

Sheri

Travelled with family
Disliked: Property conditions & facilities
It’s on a military installation and we weren’t allowed on base. So we won’t be paying for this reservation.
Stayed 1 night in Mar 2025

10/10 Excellent

amber jade dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was beautiful
Stayed 1 night in Mar 2025

2/10 Terrible

Jorge

Disliked: Cleanliness
Stayed 4 nights in Mar 2025

2/10 Terrible

Stephanie

Disliked: Staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay at Candlewood Suites on Portland Road when I go back to San Antonio to visit. I usually check-in late in the evening and I usually check-in with Raul. Raul is a cool and interesting gentleman. Great people can make a business Great.
Stayed 1 night in Mar 2025

8/10 Good

NELSO

Stayed 1 night in Feb 2025

6/10 Okay

Claudia

Stayed 1 night in Mar 2025

6/10 Okay

Omolara

Stayed 3 nights in Mar 2025

8/10 Good

MIchael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

Joaquin

Stayed 2 nights in Feb 2025

6/10 Okay

desmond

Stayed 3 nights in Feb 2025

2/10 Terrible

Lynda

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This particular hotel is showing its age. It’s dirty for it to be a part of a prestigious chain. The lobby is deceiving. It is the only nice part of the hotel. The hallway rugs need to be vacuumed and all the walls could use some painting. The showers have orange mildew and the showerheads have calcium build up which prevents the water from flowing normally. The elevator button panel on the 3rd floor looks as though someone punch it in. Our 1st night (Tuesday) there were piles of trash on both ends of the floor. The staff is so unpleasant they couldn’t care if you were coming or going. They don’t speak to their guest. The only ones that were friendly were the 1st day I checked in and I never saw that team again. As I checked out this morning at 0330 I could not get a receipt because the desk clerk was waiting on a few more check ins? Also the halls have a terrible smell. Never again will I stay at a Candlewood Suites.
Stayed 3 nights in Feb 2025

6/10 Okay

Ivan

Stayed 1 night in Feb 2025

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for shopping and dining options! Excellent!!!
Stayed 4 nights in Jan 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Feb 2025