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Candlewood Suites San Antonio Airport by IHG

2.5 star property

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Photo gallery for Candlewood Suites San Antonio Airport by IHG

Down duvets, desk, laptop workspace, iron/ironing board
Outdoor pool, open 9:00 AM to 9:00 PM, pool loungers
BBQ/picnic Area
Down duvets, desk, laptop workspace, iron/ironing board
Interior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
418 Portland Rd, San Antonio, TX, 78216
  • Place, Concentra
    ‪7 min walk‬
  • Place, Alamo Heights Tennis Center
    ‪14 min walk‬
  • Place, North Star Mall
    ‪19 min walk‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪3 min drive‬

Room options

View all photos for Studio Suite

Down duvets, desk, laptop workspace, iron/ironing board

Studio Suite

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Down duvets, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Down duvets, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Queen Beds

8.8 out of 10
Excellent
(15 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

Down duvets, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed

8.0 out of 10
Very good
(17 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Down duvets, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Queen Beds

8.0 out of 10
Very good
(35 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed

Down duvets, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed

8.6 out of 10
Excellent
(8 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Down duvets, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Down duvets, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed

8.0 out of 10
Very good
(59 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Down duvets, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

8.2 out of 10
Very good
(10 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Down duvets, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

7.6 out of 10
Good
(7 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Candlewood Suites San Antonio Airport by IHG

Hotel with free parking, in the vicinity of San Antonio Zoo and Aquarium
This hotel features an outdoor pool, a 24-hour fitness center, and a snack bar/deli. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room. Weekly housekeeping is available.
Candlewood Suites San Antonio Airport by IHG offers 72 air-conditioned accommodations with DVD players and coffee/tea makers. Beds feature down comforters. Televisions come with cable channels and Netflix. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers and hair dryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Candlewood Suites San Antonio Airport by IHG. During your stay, you'll be within walking distance of North Star Mall. Free WiFi in public areas, free self parking, and a free roundtrip airport shuttle are available.
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Extended parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 7 minutes by car from San Antonio Zoo and Aquarium and 10 minutes from Alamo
  • Free airport shuttle service
  • Pets welcome for a fee
Candlewood Suites San Antonio Airport by IHG offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Business amenities include a 24-hour business center and meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Barbecue grills, multilingual staff, and a picnic area are also featured at the business-friendly Candlewood Suites San Antonio Airport by IHG. A roundtrip airport shuttle is free (available on request). Self parking is free.

Smoking is allowed in designated areas at this San Antonio hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 7:00 AM to 8:00 PM on request
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Uncovered extended parking on site (USD 7 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Books
  • Games
  • Outdoor pool
  • TV in common areas
  • Video library

Family friendly

  • Children's games
  • DVD player
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Pool toys
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (87 centimetre high)
  • Handrails in stairways (88 centimetre high)
  • Lift (89 centimetre wide door)
  • Raised toilet seat (80 centimetre high)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2016
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch TV with cable channels
  • DVD player
  • Netflix
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 25 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 7 per night
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector and a smoke detector
Candlewood Suites San Antonio Airport by IHG offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Candlewood Suites San Antonio Airport by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites San Antonio Airport Hotel
Candlewood Suites San Antonio Airport Hotel
Hotel Candlewood Suites San Antonio Airport San Antonio
San Antonio Candlewood Suites San Antonio Airport Hotel
Hotel Candlewood Suites San Antonio Airport
Candlewood Suites San Antonio Airport San Antonio
Candlewood Suites Hotel
Candlewood Suites
Candlewood Suites San Antonio
Candlewood Suites San Antonio Airport
Candlewood Suites San Antonio Airport by IHG Hotel
Candlewood Suites San Antonio Airport an IHG Hotel
Candlewood Suites San Antonio Airport by IHG San Antonio
Candlewood Suites San Antonio Airport by IHG Hotel San Antonio

Candlewood Suites San Antonio Airport by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 474 out of 1007 reviews
Rating 8 - Good. 218 out of 1007 reviews
Rating 6 - Okay. 119 out of 1007 reviews
Rating 4 - Poor. 83 out of 1007 reviews
Rating 2 - Terrible. 113 out of 1007 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Amanda

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
I got a room way smaller than I was supposed too.
Stayed 1 night in Sep 2025

8/10 Good

Cadmiel Elianai

Liked: Cleanliness, amenities
The hotel was better than i thought abd the flight went smoothly!
Stayed 1 night in Sep 2025

8/10 Good

Michelle D

Liked: Cleanliness, staff & service
Disliked: Amenities
It was very convenient and close to the Airport. Room was clean, yet needs a new coffee pot. Housekeeping kept up with clean linen! Shower was HOT, and lots of pressure! No complementary breakfast, but coffee. Seemed more like apartment living than a Hotel. Very affordable, though it was included in a package deal with round trip tickets from Maine to San Antonio, TX.
Stayed 3 nights in Sep 2025

6/10 Okay

Liliana

Travelled with family
Liked: Cleanliness

Personal atento, instalaciones con poco mantenimie

Estaba limpio..el servicio de limpieza muy amable y la conserjería también, pero la habitación no cumplió con las expectativas
Stayed 3 nights in Sep 2025

10/10 Excellent

Jonathan

Stayed 2 nights in Sep 2025

10/10 Excellent

Romullo cezar

Stayed 4 nights in Sep 2025

4/10 Poor

Joshua

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
roaches….. thats all I have to say
Stayed 2 nights in Sep 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service
Well lit parking lot. Stained carpets, Clean but very worn room. As a woman traveling alone, I felt safe and would stay here again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Carlos A

Liked: Cleanliness, amenities, property conditions & facilities
Really close to the airport
Stayed 2 nights in Sep 2025

10/10 Excellent

Xerxes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe area. Convenient location. Coffee availability. Space of room booked. These are a few good things about this stay.
Stayed 2 nights in Aug 2025

8/10 Good

Corey

Stayed 1 night in Sep 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Very Quiet, Comfortable
Stayed 2 nights in Aug 2025

2/10 Terrible

Nicole

Stayed 3 nights in Aug 2025

10/10 Excellent

Jonathan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply good service
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

It was okay?……..

Overall the stay was okay, the owner was nice. Only issue was there were too many miscommunications from the staff, and the cleaning crew was not so nice, nor prompt. It was very convenient though.
Stayed 19 nights in Aug 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Charleena

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice highly recommended
Stayed 3 nights in Aug 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Aug 2025

8/10 Good

Mark

Business traveller
Liked: Staff & service
Very Good Hotel. The location was maybe not the best. The neighborhood was a little sketchy
Stayed 4 nights in Aug 2025

10/10 Excellent

julia

Stayed 2 nights in Aug 2025

10/10 Excellent

EVAN, Denver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Im a repeat traveller and the front desk woman greets me by name every time! Very hospitable. Great value. Great location!
Stayed 1 night in Aug 2025

10/10 Excellent

andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly.
Stayed 2 nights in Aug 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good and comes w kitchenette a plus
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

I should have inspected the room upon arrival

The lady at check-in was excellent, and the gentleman at checkout did not ask about my stay and seemed surprised that I had issues and after mentioning the third one started writing them down. The room itself was nicely laid out, very well stocked with pans and dishes for an extended stay and appeared to be an excellent value for the price. I was extremely impressed to the point that I shot a video and sent it back to my family. However, when I woke up in the morning, after waking up a couple of times overnight to the sounds of kids running around in the room upstairs, the real fun began. It was then that I noticed there was no coffee maker. There were packets of coffee and mugs and sugar, etc. but nothing with which to make coffee. I looked in every cabinet and frankly even looked in the refrigerator. There was free coffee in the lobby, so I brought back 2 cups. Later when I needed to warm one up the microwave struggled to do so. After 20 seconds or so, I think it was actually cooler. The light over the vanity barely lit itself up, and the other light was not that bright so I used the flashlight on my phone to check my shaving. They gave me the room closest to the elevator lobby, and it might have been the runt of the litter and I just had bad luck. Had I noticed these things the night before, I could’ve switched rooms and perhaps not had any of the problems other than the paper thin floor.
Stayed 1 night in Aug 2025