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22 May 2024 by Ramon
Thank you so much for your review of our hotel. We are sincerely sorry you encountered issues during your stay and we certainly hope our team was able to assist you in making it more comfortable.
Candlewood Suites San Antonio Lackland AFB Area, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. The business-friendly Candlewood Suites San Antonio Lackland AFB Area, an IHG Hotel also features barbecue grills, a picnic area, and coffee/tea in common area. Free self parking is available. This San Antonio hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Candlewood Suites San Antonio Lackland AFB Area, an IHG Hotel offers 77 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers. This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
