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Candlewood Suites San Antonio NW Near Seaworld by IHG

2.5 star property

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Photo gallery for Candlewood Suites San Antonio NW Near Seaworld by IHG

Exterior
Exterior
Property amenity
Desk, iron/ironing board, rollaway beds, free WiFi
Desk, iron/ironing board, rollaway beds, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
9502 Amelia Pass, San Antonio, TX, 78254
  • Place, Dub Farris Athletic Complex
    ‪3 min drive‬
  • Place, University of Texas at San Antonio
    ‪3 min drive‬
  • Place, The Shops of La Cantera
    ‪6 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪22 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Desk, iron/ironing board, rollaway beds, free WiFi

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

Desk, iron/ironing board, rollaway beds, free WiFi

Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, iron/ironing board, rollaway beds, free WiFi

Studio Suite, 2 Queen Beds, Accessible (Roll-In Shower)

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Desk, iron/ironing board, rollaway beds, free WiFi

Suite, 1 Bedroom, Accessible (Roll-In Shower)

  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Private kitchen

Suite, 1 Bedroom

  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

Desk, iron/ironing board, rollaway beds, free WiFi

Studio Suite, 2 Queen Beds

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed

Desk, iron/ironing board, rollaway beds, free WiFi

Studio Suite, 1 Queen Bed

8.8 out of 10
Excellent
(21 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Candlewood Suites San Antonio NW Near Seaworld by IHG

Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Weekly housekeeping is available.
Candlewood Suites San Antonio NW Near Seaworld by IHG offers 81 air-conditioned accommodations with DVD players and coffee/tea makers. 32-inch flat-screen televisions come with premium satellite channels. Kitchenettes offer full-sized refrigerators/freezers, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
During your stay at Candlewood Suites San Antonio NW Near Seaworld by IHG, you'll be close to Northside ISD Tennis Center. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and laundry facilities
  • Onsite recreation includes a 24-hour gym
  • 14 minutes by car from Six Flags Fiesta Texas and 5 minutes from University of Texas at San Antonio
  • Pets welcome for a fee
Candlewood Suites San Antonio NW Near Seaworld by IHG offers its guests an outdoor pool and a 24-hour fitness center. Public spaces have free WiFi and wired Internet. You'll find a business center on site. The business-friendly Candlewood Suites San Antonio NW Near Seaworld by IHG also features barbecue grills, a picnic area, and concierge services. Self parking is free.

This San Antonio hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 150 per stay)
  • Weight limit: 80 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 5 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites San Antonio Northwest Seaworld
Candlewood Suites San Antonio Northwest Seaworld Hotel
Candlewood Suites Seaworld Hotel
Candlewood Suites Seaworld

Candlewood Suites San Antonio NW Near Seaworld by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 242 out of 453 reviews
Rating 8 - Good. 102 out of 453 reviews
Rating 6 - Okay. 59 out of 453 reviews
Rating 4 - Poor. 24 out of 453 reviews
Rating 2 - Terrible. 26 out of 453 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Juan

Stayed 1 night in Nov 2025

10/10 Excellent

Edgar

Stayed 1 night in Nov 2025

8/10 Good

Manuel

Everything went well except, hotels.com left out the part that the hotel was in full remodeling mode. The whole lobby was packed with boxes, there was no available room or office space to take a zoom meeting and the gym was unavailable due to the remodeling. The TV inside the room was an old scool model with a DVD Player. The bed was a Double sized bed instead of a queen. Again, I want to reiterate that everything would have been fine if we were rold about this before.
Stayed 1 night in Nov 2025

4/10 Poor

Louis

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Dead bugs in bed,key card didn’t work. They resolved the issue sometime later. the room wasn’t very clean, asked for a refund to cancel my stay and was denied. We decided to leave instead of staying in a dirty unsanitary place.
Stayed 1 night in Nov 2025

8/10 Good

Omar

Travelled with family
Liked: Staff & service, property conditions & facilities
Yes, the kitchen is excellent, I couldnt enjoy the pool, it looks clean anyway.
Stayed 1 night in Oct 2025

10/10 Excellent

Dimas

Stayed 1 night in Nov 2025

6/10 Okay

Rocio Kim

Travelled with partner
Liked: Cleanliness
We stayed a total of 5 days, the first 3 nights were great then our room got flooded so they moved us to a smaller room where the ac didn't work so we went to let them know and we were moved again to another room, i wish they woulve compensated something for downgrading us to smaller rooms. The staff were nice and the area was nice too.
Stayed 5 nights in Oct 2025

10/10 Excellent

Susan, Mesa

Liked: Staff & service, property conditions & facilities
Staff was awesome and despite the construction, they managed to keep the Hotel clean.
Stayed 4 nights in Oct 2025

6/10 Okay

C B

Business traveller
Liked: Cleanliness, room comfort
It was a hotel under repair. This should have been mentioned as gym closed, no breakfast offered, broken coffee machine. We are 7 weeks on the road and stay at hotels every night. Hope this will improve once renovations are complete.
Stayed 2 nights in Oct 2025

10/10 Excellent

Justin

Stayed 2 nights in Oct 2025

2/10 Terrible

Tim

Stayed 3 nights in Sep 2025

6/10 Okay

Dario, San Benito

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel was being remodelled and had pallets of equipment in the entrance, fitness center, and other places. Aside from this, the hotel was very nice, quiet and friendly. The bed was a little too firm for my liking.
Stayed 2 nights in Sep 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

skyler

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I completely understand hotel’s need construction. I was not made aware till after I checked in. No way possible I could do my meetings because it was so loud. They replaced my curtains and left drywall dust everywhere and all over the bed. I took the towels off and was assured it would be cleaned only to come back to nothing. The sink. And dishwasher didn’t work and they never came to fix it. Ice make didn’t work in freezer either. Made no attempt to fix this. Watch out for the rusty nails everywhere from the construction.
Stayed 8 nights in Sep 2025

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

6/10 Okay

Angela

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness
The room was clean however the comforter and the cover were dirty and had studying in them. The next morning I was great m greeted by a roach in the kitchen. Not happy.
Stayed 2 nights in Sep 2025

4/10 Poor

Nicolos

Stayed 1 night in Sep 2025

10/10 Excellent

Rene

Clean
Stayed 2 nights in Sep 2025

10/10 Excellent

kathleen

Liked: Cleanliness
Stayed 3 nights in Sep 2025

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient for us

The room was fine, it was nice to have the small kitchen. They are planning renovations, so it is a bit worn but was completely functional and clean. We would stay again.
Stayed 3 nights in Sep 2025

8/10 Good

Rafael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Rooms very clean, good amenities, bed and pillows very comfortable, front desk gentleman very amicable, hallways looks dirty but because of the old carpets…
Stayed 1 night in Sep 2025

2/10 Terrible

Hubert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Noce
Stayed 1 night in Sep 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Aug 2025

6/10 Okay

Kathline

Stayed 1 night in Aug 2025