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Comfort Suites Alamo - Riverwalk

3.0 star property

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Photo gallery for Comfort Suites Alamo - Riverwalk

Interior
Lobby
Pool
Property entrance
Suite, Multiple Beds, Non Smoking

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
  • Parking available
  • 24/7 front desk
  • Laundry
  • Pet-friendly

Explore the area

Map
505 Live Oak Street, San Antonio, TX, 78202
  • Alamo
    ‪8 min walk‬
  • Henry B. González Convention Center
    ‪10 min walk‬
  • River Walk
    ‪10 min walk‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, rollaway beds

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, rollaway beds

Suite, 2 Queen Beds, Accessible, Non Smoking

7.6 out of 10
Good
(9 reviews)
  • 33 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, rollaway beds

Suite, Multiple Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, rollaway beds

Suite, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(11 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, soundproofing, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed, Non Smoking

7.6 out of 10
Good
(17 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

7.6 out of 10
Good
(54 reviews)
  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior

Red Roof Inn PLUS+ San Antonio Downtown - Riverwalk

  • Pool
  • Pet-friendly
  • Free WiFi
  • Air conditioning
3.5 out of 5, Good, (1472)
The price is €118
for 1 room
includes taxes & fees
4 Jul - 5 Jul
Red Roof Inn PLUS+ San Antonio Downtown - Riverwalk

About this property

Comfort Suites Alamo - Riverwalk

Mediterranean hotel with a fitness center and a 24-hour business center
This hotel features a fitness center, a 24-hour business center, and self parking. Free WiFi in public areas and a free manager's reception are also provided. Additionally, coffee/tea in a common area, conference space, and laundry facilities are onsite.
Comfort Suites Alamo - Riverwalk offers 89 accommodations with DVD players and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Comfort Suites Alamo - Riverwalk. During your stay, you're just a quick walk from Shops at Rivercenter. Enjoy features like free WiFi in public areas and a free manager's reception, plus a gym.
  • Free WiFi
  • Self parking and RV/bus/truck parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 15-minute walk of Alamo and Henry B. González Convention Center
  • Pets welcome for a fee
A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. A free manager's reception is offered on select days. Event space at this hotel measures 797 square feet (74 square meters) and includes conference space. A fitness center, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Comfort Suites Alamo - Riverwalk. Limited parking is available for a fee and is offered on a first-come, first-served basis.
The hotel hosts a free manager's reception on select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Covered parking on site (USD 20 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 797 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • 5 floors
  • Built in 2009
  • Designated smoking areas
  • Fireplace in lobby
  • Mediterranean architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 20 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This hotel will place a credit or debit card authorization on bookings. No cash deposits accepted.

We should mention

  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Alamo
Comfort Suites Alamo Hotel
Comfort Suites Alamo Hotel Riverwalk
Comfort Suites Alamo Riverwalk Hotel San Antonio
Comfort Suites Riverwalk
Comfort Suites Alamo/Riverwalk Hotel San Antonio
Comfort Suites San Antonio
Comfort Suites Alamo Riverwalk Hotel
Comfort Suites Alamo Riverwalk San Antonio
Comfort Suites Alamo Riverwalk
Comfort Suites Alamo - Riverwalk Hotel
Comfort Suites Alamo - Riverwalk San Antonio
Comfort Suites Alamo - Riverwalk Hotel San Antonio

Comfort Suites Alamo - Riverwalk Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 413 out of 1003 reviews
Rating 8 - Good. 264 out of 1003 reviews
Rating 6 - Okay. 133 out of 1003 reviews
Rating 4 - Poor. 100 out of 1003 reviews
Rating 2 - Terrible. 93 out of 1003 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel but could use better soundproofing

The room was spacious and had all the amenities, but it was far from soundproof. Being near a highway there is near constant traffic noise. We were awakened at time by loud music and babies crying. The sink faucet wasn’t affixed but other than that it was maintained ok.
Stayed 1 night in Mar 2025

8/10 Good

marisela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wld stay again

Room wasn’t ready but other than that hotel assistance were polite and very nice.
Stayed 1 night in Mar 2025

6/10 Okay

Amy

Liked: Staff & service
Don’t think it is close to the river walk and the Alamo - if you don’t know your way around it is a long way. Lots of maintenance and cleaning needed in and around the property.
Stayed 2 nights in Mar 2025

6/10 Okay

Anne

.
Stayed 2 nights in Mar 2025

4/10 Poor

Alyssa

Liked: Property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Vanessa

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The front desk was very nice and helpful. Was on the 5th floor and had to take the stairs. Very unhappy about that.
Stayed 1 night in Mar 2025

10/10 Excellent

Charles

Travelled with family
Liked: Property conditions & facilities
It’s nice
Stayed 1 night in Mar 2025

2/10 Terrible

John

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and hallway smell do to dirty rug
Stayed 1 night in Mar 2025

10/10 Excellent

Estefana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's was good beside the outside windows being dirty to look out to see the view. Other then that was good.
Stayed 2 nights in Mar 2025

4/10 Poor

Ashley

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
My water was not hot at all had to shower in cold freezing water. Hotel didn’t answer me and charged me twice for hotel parking. No one was at the front desk.
Stayed 1 night in Mar 2025

8/10 Good

San Juanita

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Clarence

Stayed 3 nights in Mar 2025

10/10 Excellent

Clarence

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was good it was the things around the property. There were a lot of what looked to be homeless people around. This made my wife a little uncomfortable. Other than that we really enjoyed being at the property itself. Very nice staff friendly and very helpful.

2/10 Terrible

Nikki

Stayed 1 night in Feb 2025

2/10 Terrible

Lee

Business traveller
Inside and outside filthy - dated - everything poor Garbage all over out by the pool - inside room stunk and falling apart Bad part of town too
Stayed 5 nights in Mar 2025

4/10 Poor

Anthony

Disliked: Property conditions & facilities
Not enough staff working.
Stayed 3 nights in Feb 2025

10/10 Excellent

Joyce

Travelled with family
It was good
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

2/10 Terrible

Albert

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not enough hot water, drainage issue
Stayed 3 nights in Feb 2025

6/10 Okay

zhenping

Stayed 3 nights in Feb 2025

2/10 Terrible

Jesse

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel stay to date. Room 211

Check in was at 3:00 pm. We arrived at 3:35pm. Our room was not ready for check in till 4:10. Room was very dirty. Restroom had hairs all over the floor. Was not cleaned properly. Their was vomit in one corner of the room. Their was black mold right above the bed. Wallpaper was peeling off the walls. Bed skirts had stains on it. Bar or club very close by. Heard loud bass thumping till 2am. And the tv didnt have the proper remote to use. We brought the issue up to management, they gave us 3 different remote's to try lol None of them worked correctly. Worst hotel I've ever stayed at. First and last time my family will ever book a room there. Good luck on your stay
Stayed 1 night in Feb 2025

10/10 Excellent

Martin

Stayed 3 nights in Feb 2025

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Receptionist Cristina was amazing. Very Friendly
Stayed 1 night in Feb 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Shannon

Stayed 4 nights in Feb 2025